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A wonderful hotel that needs to be rated much higher than it is!
Efficient check in, Fantastic location, very comfortable beds, lovely spacious bathrooms. Lots of choices from standard to spacious apartment type space.
You will not regret booking your visit here.
Too small room, construction noise at 6am, shower doors did not close properly, sagging bed
Canada
Stayed 2 nights in Jun 2019
Response from Team at the Hotel Europa on Feb 21, 2020
Dear Guest,
thank you very much for your honest review.
Feedback, like yours, helps us to get a better view on our procedures and their effectiveness. Achieving guest satisfaction and fulfilling customer`s expectations is our most important target. Being way of the mark there is not acceptable.
We do understand your point of view.
Please accept our sincerest apologies for the issues during your stay.
We appreciate you bringing your observations to our attention. We already discussed this with our general management and you can be ensured, that these problems will be followed up on properly in order to avoid it to future customers.
Please do not hesitate to contact us directly, if you have any further questions. With kindest regards your Team at the Hotel Europa, Münster
Room was comfortable and clean, staff very helpful and spoke good English. Would return again if in area.
Andrew
Stayed 1 night in May 2019
Response from vm on Jun 14, 2019
Dear Andrew,
Thanks a lot for the nice review! We’re thrilled you enjoyed it. Come back and see us again soon.
Lots of regards, your Hotel Europa Media-Team / vm
We really enjoyed this hotel! though we were surprised that the actual bathroom door was see through glass 😳 glad I was there with my husband!
Weihnachts Markt was walking distance and fabulous! Breakfast buffet was amazing! We would go there again.
Judy
Stayed 1 night in Dec 2018
Response from mo on Dec 10, 2018
Dear Judy,
Thank you so much for the 5 stars! The team is looking forward to welcoming you again.
Best regards,
Your Hotel Europa Media Team
Small traditional town, not too far from hotel. Parking is limited - this was not mentioned. Breakfast is quite nice, comfortable and clean room. Friendly staff.
Shirley
Stayed 1 night in Nov 2018
Response from mw on Nov 12, 2018
Dear Shirley,
Thanks very much for the kind review! We hope you can come back again the next time you are in town.
Your Hotel Europa Media Team / mw
I booked this hotel for "Free Parking" since I was drive around the area for sightseeing. To my disappointment, there is no clearly marked parking lot for a foreigner traveling to this part of Germany for the first time. I tried my best to park in an area I thought was parking lot, but ended up to be ticketed for an 30 Euro parking fine. That incident destroyed all the good feelings for this hotel stay.
Xiubao
Stayed 1 night in Sep 2018
Response from mw on Oct 8, 2018
Dear Xiubao,
Thank you so much for sharing your Feedback with us.
Kind Regards,
Your Hotel Conti Media Team /mw
We stayed overnight as a stop over during our journey. The hotel receptionist were helpful although would spend rather too long with guests leaving the others to wait longer. Parking was available at the hotel car park.
Rooms were large and clean. Beds were very comfortable.
Few things to note:
1. Gueats have to carry their luggage down and up the stairs for some part of the way.
2. The town is small and restaurants are few and many close on Monday
3. The welcome drink is a small drink and not regular
4. There is a bio Markt walking distance from the hotel, where we had a great breakfast.
All in all, we
Sunil
Stayed 1 night in Aug 2018
Response from mo on Aug 23, 2018
Dear Sunil,
We are sorry that we could not completely fulfill your service expectations at the reception, but we are trying to assist every guest until they are no further doubts.
Thank you for your detailed feedback, we will take your criticism into consideration, but we are happy, that your overall experience was good!
Your Hotel Europa Media Team/mo
Was extremely warm in the attic with only one portable fan. The temperature was in the 30+ deg c, not the hotels fault as it has been extremely hot in Europe this summer. Friendly guests and staff. Nice and clean.
Nigel
Stayed 1 night in Jul 2018
Response from mo on Aug 23, 2018
Dear Nigel,
It is very unfortunate to hear about the hot temperature, but we are glad that the hotel and staff was to you liking.
Your Hotel Europa Media Team/mo
My family had an excellent large room with comfortable beds. The service was outstanding.
Grant
Stayed 1 night in Jul 2018
Response from mo on Aug 23, 2018
Dear Grant,
Thanks so much for the nice review. We really appreciate the positive feedback. We hope to see you or your entire family back soon.
Your Hotel Europe Media Team/mo
Wonderful hotel with fine services in good neighborhood. (Be sure to ask about hotel's free parking. Otherwise, spaces in neighborhood are hard to find.)
We like Hotel Europa. Its located in 10-15 min walk from the Old City and very easy to find. The rooms are big(!) and stuff is super helpful, polite and professional. Breakfast is very good!The ladies who serve at the breakfast rooms always make our day: such great smiley a cheerful personalities. In case if you need a laundromat, its located under 4 min by car. For the internet you would have to pay to local provider 6 euro a day.
This was a great hotel. The family room was big and perfect for our needs. It was a short walk to downtown. The traffic was a bit noisy, but overall it was good.
We only slept over on our travels...this hotel was very pleasant, the staff was extremely friendly, good service and you get some extras like a welcome drink in the bar and free soup during the evening. The room was very clean and the beds very comfortable... The only thing I would have wished for was black out curtains as the beam lights outside our window had been switched on all night... Otherwise very recommendable
This hotel is very welcoming, the staff are very friendly and the room was very comfortable. Also it is just a short 10 minute stroll from the city centre! Would recommend staying here!
Also has a garage for safe keeping of your bicycle if you're traveling with one!
The service and the comfort of this place is great; it's not in the city center, perhaps a 15 minutes walk away. However, the place rents bikes, which is the best way to get around in Münster anyway.
Bettina
6/10 Okay
Oguz
Business traveller
Dec 12, 2023
Nur wenn es nicht anders geht
Relativ kompliziertes Check-In-Verfahren wegen dienstlicher Reise.
Abflussgeruch aus dem Badezimmer im ganzen Zimmer.
Vor dem Fenster eine Leuchtreklame und keine ausreichende Abducklung durch die Vorhänge.
Leider bekamen wir ein Zimmer das den von Expedia beschriebenen Bildern absolut nicht übereinstimmt. Das Zimmer war klein mit erheblichen Gebrauchsspuren, geschweige denn vom Bett was 140 x 200 war und ein abgescheuertes Lederbett war mit abgenutzten Matratzen. Leider entsprach dies absolut nicht unseren Erwartungen.
Der Check-Inn ging sehr schnell und das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind zweckmäßig und waren sehr sauber - prima.
Obwohl es viele Parkplätze gibt, war die Parksituation - vielleicht nur am Tag unserer Ankunft - problematisch, was auch für die Parkmöglichkeiten im Umfeld des Hotels gilt.
Bra, rymlig och ren lägenhet.
Lugnt område med möjlighet till parkering.
Bra med kök men endast ett bord med 2 stolar (vi var 4 personer i lägenhet med 2 sovrum).
Överlag nöjda för en övernattning.
Mycket bra Wi-Fi!