Bar (on property)

Reviews of Hotel Europa

3.5 out of 5
Hotel Europa
Kaiser-Wilhelm-Ring 26, Münster, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 281 reviews" "
Rating 8 - Good. 138 out of 281 reviews" "
Rating 6 - Okay. 39 out of 281 reviews" "
Rating 4 - Poor. 9 out of 281 reviews" "
Rating 2 - Terrible. 10 out of 281 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean and exceptional breakfast
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Great. No complaints.
Stayed 2 nights in Feb 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel that needs to be rated much higher than it is! Efficient check in, Fantastic location, very comfortable beds, lovely spacious bathrooms. Lots of choices from standard to spacious apartment type space. You will not regret booking your visit here.

10/10 Excellent

Alexandru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service Nice area
Stayed 2 nights in Jul 2021

8/10 Good

Lucky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ünster near the center
Nice hotel near the center, friendly staff. Only the rooms at the street side are a bit noisy when you open the window at night (traffic) overall good
Stayed 1 night in Oct 2020

4/10 Poor

Benito

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Sophia

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jul 2019

2/10 Terrible

Canada

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Too small room, construction noise at 6am, shower doors did not close properly, sagging bed
Stayed 2 nights in Jun 2019
Response from Team at the Hotel Europa on Feb 21, 2020
Dear Guest, thank you very much for your honest review. Feedback, like yours, helps us to get a better view on our procedures and their effectiveness. Achieving guest satisfaction and fulfilling customer`s expectations is our most important target. Being way of the mark there is not acceptable. We do understand your point of view. Please accept our sincerest apologies for the issues during your stay. We appreciate you bringing your observations to our attention. We already discussed this with our general management and you can be ensured, that these problems will be followed up on properly in order to avoid it to future customers. Please do not hesitate to contact us directly, if you have any further questions. With kindest regards your Team at the Hotel Europa, Münster

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business trip stay
Room was comfortable and clean, staff very helpful and spoke good English. Would return again if in area.
Stayed 1 night in May 2019
Response from vm on Jun 14, 2019
Dear Andrew, Thanks a lot for the nice review! We’re thrilled you enjoyed it. Come back and see us again soon. Lots of regards, your Hotel Europa Media-Team / vm

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weihnachtsmarkt 🎄😍
We really enjoyed this hotel! though we were surprised that the actual bathroom door was see through glass 😳 glad I was there with my husband! Weihnachts Markt was walking distance and fabulous! Breakfast buffet was amazing! We would go there again.
Stayed 1 night in Dec 2018
Response from mo on Dec 10, 2018
Dear Judy, Thank you so much for the 5 stars! The team is looking forward to welcoming you again. Best regards, Your Hotel Europa Media Team

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Small traditional town, not too far from hotel. Parking is limited - this was not mentioned. Breakfast is quite nice, comfortable and clean room. Friendly staff.
Stayed 1 night in Nov 2018
Response from mw on Nov 12, 2018
Dear Shirley, Thanks very much for the kind review! We hope you can come back again the next time you are in town. Your Hotel Europa Media Team / mw

4/10 Poor

Xiubao

Disliked: Staff & service, property conditions & facilities
Be careful with "Free Parking" That Can be Costly
I booked this hotel for "Free Parking" since I was drive around the area for sightseeing. To my disappointment, there is no clearly marked parking lot for a foreigner traveling to this part of Germany for the first time. I tried my best to park in an area I thought was parking lot, but ended up to be ticketed for an 30 Euro parking fine. That incident destroyed all the good feelings for this hotel stay.
Stayed 1 night in Sep 2018
Response from mw on Oct 8, 2018
Dear Xiubao, Thank you so much for sharing your Feedback with us. Kind Regards, Your Hotel Conti Media Team /mw

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at a small town.
We stayed overnight as a stop over during our journey. The hotel receptionist were helpful although would spend rather too long with guests leaving the others to wait longer. Parking was available at the hotel car park. Rooms were large and clean. Beds were very comfortable. Few things to note: 1. Gueats have to carry their luggage down and up the stairs for some part of the way. 2. The town is small and restaurants are few and many close on Monday 3. The welcome drink is a small drink and not regular 4. There is a bio Markt walking distance from the hotel, where we had a great breakfast. All in all, we
Stayed 1 night in Aug 2018
Response from mo on Aug 23, 2018
Dear Sunil, We are sorry that we could not completely fulfill your service expectations at the reception, but we are trying to assist every guest until they are no further doubts. Thank you for your detailed feedback, we will take your criticism into consideration, but we are happy, that your overall experience was good! Your Hotel Europa Media Team/mo

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over .
Was extremely warm in the attic with only one portable fan. The temperature was in the 30+ deg c, not the hotels fault as it has been extremely hot in Europe this summer. Friendly guests and staff. Nice and clean.
Stayed 1 night in Jul 2018
Response from mo on Aug 23, 2018
Dear Nigel, It is very unfortunate to hear about the hot temperature, but we are glad that the hotel and staff was to you liking. Your Hotel Europa Media Team/mo

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel
My family had an excellent large room with comfortable beds. The service was outstanding.
Stayed 1 night in Jul 2018
Response from mo on Aug 23, 2018
Dear Grant, Thanks so much for the nice review. We really appreciate the positive feedback. We hope to see you or your entire family back soon. Your Hotel Europe Media Team/mo

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly Staff
Very nice hotel, very clean and staff very friendly
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018
Response from mw on Oct 4, 2018
Lieber Gast, wir haben uns sehr gefreut, dass Sie uns bewertet haben! Vielen Dank! Ihr Hotel Europa Media Team / mw

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up to usual German standards and hospitality
Very clean and comfortable - nothing fancy but good location for our needs - visiting friends. Nice complementary glass of Sekt was a treat.
Stayed 1 night in Sep 2017

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel doesn't have any air conditioning. Wifi is not free,,

10/10 Excellent

John P, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all positives
Wonderful hotel with fine services in good neighborhood. (Be sure to ask about hotel's free parking. Otherwise, spaces in neighborhood are hard to find.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
Good value for money, decent hotel in a nice area. We didn't use the restaurant but the menu looked a bit limited. Breakfast was fine.

10/10 Excellent

Khalid, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good choice
We like Hotel Europa. Its located in 10-15 min walk from the Old City and very easy to find. The rooms are big(!) and stuff is super helpful, polite and professional. Breakfast is very good!The ladies who serve at the breakfast rooms always make our day: such great smiley a cheerful personalities. In case if you need a laundromat, its located under 4 min by car. For the internet you would have to pay to local provider 6 euro a day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel. The family room was big and perfect for our needs. It was a short walk to downtown. The traffic was a bit noisy, but overall it was good.

10/10 Excellent

leonardson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

10/10 Excellent

Susanne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only slept over on our travels...this hotel was very pleasant, the staff was extremely friendly, good service and you get some extras like a welcome drink in the bar and free soup during the evening. The room was very clean and the beds very comfortable... The only thing I would have wished for was black out curtains as the beam lights outside our window had been switched on all night... Otherwise very recommendable

10/10 Excellent

Justin, Cork, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
This hotel is very welcoming, the staff are very friendly and the room was very comfortable. Also it is just a short 10 minute stroll from the city centre! Would recommend staying here! Also has a garage for safe keeping of your bicycle if you're traveling with one!

10/10 Excellent

Bettina, Blacksburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant place to be
The service and the comfort of this place is great; it's not in the city center, perhaps a 15 minutes walk away. However, the place rents bikes, which is the best way to get around in Münster anyway.

6/10 Okay

Oguz

Business traveller
Nur wenn es nicht anders geht
Relativ kompliziertes Check-In-Verfahren wegen dienstlicher Reise. Abflussgeruch aus dem Badezimmer im ganzen Zimmer. Vor dem Fenster eine Leuchtreklame und keine ausreichende Abducklung durch die Vorhänge.
Stayed 1 night in Dec 2023

2/10 Terrible

Jana

Travelled with group
Disliked: Amenities, property conditions & facilities
Leider bekamen wir ein Zimmer das den von Expedia beschriebenen Bildern absolut nicht übereinstimmt. Das Zimmer war klein mit erheblichen Gebrauchsspuren, geschweige denn vom Bett was 140 x 200 war und ein abgescheuertes Lederbett war mit abgenutzten Matratzen. Leider entsprach dies absolut nicht unseren Erwartungen.
Stayed 2 nights in Dec 2023

8/10 Good

Janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mooie plek om vanuit hier naar de binnenstad te gaan. Zeer vriendelijk personeel.
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Klaus M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr guter Kaffee beim frühstück und die Bar hat lange auf
Stayed 1 night in Nov 2023

6/10 Okay

SEONG JOON

Stayed 1 night in Oct 2023

2/10 Terrible

Zeljko

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Detlef

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Check-Inn ging sehr schnell und das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind zweckmäßig und waren sehr sauber - prima. Obwohl es viele Parkplätze gibt, war die Parksituation - vielleicht nur am Tag unserer Ankunft - problematisch, was auch für die Parkmöglichkeiten im Umfeld des Hotels gilt.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Ulrich

Stayed 1 night in Sep 2023

2/10 Terrible

Karin

Stayed 1 night in Sep 2023

4/10 Poor

Hubert

Stayed 1 night in Aug 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Henrik

Stayed 1 night in Jul 2023

8/10 Good

Jari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nöjda 😊
Bra, rymlig och ren lägenhet. Lugnt område med möjlighet till parkering. Bra med kök men endast ett bord med 2 stolar (vi var 4 personer i lägenhet med 2 sovrum). Överlag nöjda för en övernattning. Mycket bra Wi-Fi!
Stayed 1 night in Jul 2023

10/10 Excellent

Jørgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Nice for families.
Stayed 1 night in Jul 2023

8/10 Good

Mats

Stayed 1 night in Jun 2023

10/10 Excellent

Arndt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Jun 2023