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Reviews of Parklands Resort

3.5 out of 5
Parklands Resort
121 Ulan Road, Putta Bucca, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 136 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a well kept pool and spa. Breakfast, service and surrounds were nice. Beds and room were clean.
Stayed 1 night in Mar 2024
Response from Parklands Resort Mudgee on Apr 11, 2024
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.

10/10 Excellent

Adam

Stayed 1 night in Mar 2024
Response from Parklands Resort Mudgee on Apr 11, 2024
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights there and was absolutely lovely
Stayed 2 nights in Mar 2024
Response from Parklands Resort Mudgee on Mar 27, 2024
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful location, great facilities and large rooms opening out onto beautiful, landscaped areas.
Stayed 2 nights in Feb 2024
Response from Parklands Resort Mudgee on Feb 10, 2024
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.

8/10 Good

Dennis Sison, North Parramatta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Parklands Resort Mudgee on Jan 8, 2024
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.

10/10 Excellent

Purnendu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Parklands Resort Mudgee on Jan 6, 2024
Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at Parklands Resort Mudgee.

4/10 Poor

Azin

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Parklands Resort Mudgee on Dec 11, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.Your feedback is very important to us, and we do apologise for falling short of your expectations. Indeed, we pride ourselves on our high standards of service, quality, and hospitality and are very sorry that on this occasion, we did not meet your requirements.Thanks again for your input, which is most appreciated.Kind regardsSam MHotel Operation Manager

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous bathroom and room. Some cutlery and crockery in the rooms would be good.
Stayed 2 nights in Nov 2023
Response from Parklands Resort Mudgee on Dec 2, 2023
Hi KenThank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. Please, always feel free to contact our friendly reception staff for any requirements during your stay, as they are always happy to helpI do hope that we have the pleasure of welcoming you back soon at Parklands Resort Mudgee. Kind regards, Sam M

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean rooms
Stayed 3 nights in Nov 2023
Response from Parklands Resort Mudgee on Nov 27, 2023
Hi MarilynMany thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.Kind regardsSam MHotel Operation Manager

2/10 Terrible

Callum

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort MudgeeYour feedback is very important to us, and we do apologise for falling short of your expectations. Indeed, we pride ourselves on our high standards of service, quality, and hospitality and are very sorry that on this occasion, we did not meet your requirements.Thanks again for your input, which is most appreciated.Kind regardsParklands Resort Mudgee

8/10 Good

Jack

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great property to stay at with our dog. It was clean and simple and about 20 mins walk back into town.
Stayed 1 night in Oct 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.We hope that your dog had a great time here!Hopefully, we will have another opportunity to welcome you back in the future.Kind regardsSam MHotel Operation Manager

8/10 Good

Frank

Travelled with partner
Liked: Staff & service
I enjoy the convenience to shops etc and the township of Mudgee. The cow hide rug on the floor was a trip hazard especially for older people, and there was no phone in the room to make contact with the front desk. The restaurant wasn't open on either Saturday or Sunday night. Quite disappointing.
Stayed 7 nights in Oct 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your feedback, which will be shared with the relevant teams.Unfortunately our restaurant was closed on the Saturday night to a major function we had and it is closed every Sunday night. Hopefully, we will have another opportunity to welcome you back in the future.Kind regardsSam MHotel Operation Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023
Response from Parklands Resort on Nov 1, 2023
Good afternoon Andrew,Thank you for your kind review. We are so pleased you had such a delightful stay with us here at Parklands Resort. We hope to welcome you back again soon.Kind regards,Parklands Management

8/10 Good

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Parklands Resort on Nov 1, 2023
Good afternoon Grahame,Thank you so much for you kind rating. We are so pleased that you enjoyed your stay with us here at Parklands Resort. We hope to welcome you back again soon.KInd regards,Parklands Resort

10/10 Excellent

Prangtip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was nice and clean.
Stayed 2 nights in Oct 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.Kind regardsSam MHotel Operation Manager

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds great area just minutes from town
Stayed 2 nights in Sep 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.We greatly appreciate your glowing feedback, which will be shared with our teams, who will appreciate the recognition.Hopefully, we will have another opportunity to welcome you back in the future.Kind regardsSam MHotel Operation Manager

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Many thanks for taking the time to post a review of your recent stay at Parklands Resort Mudgee.Your feedback is very important to us, and we do apologise for falling short of your expectations. Indeed, we pride ourselves on our high standards of service, quality, and hospitality and are very sorry that on this occasion, we did not meet your requirements.Thanks again for your input, which is most appreciated.Kind regardsSam MHotel Operation Manager

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, clean and modern, lovely gardens, delicious buffet breakfast
Stayed 2 nights in Aug 2023
Response from Parklands Resort Mudgee on Nov 17, 2023
Hi IsabelThanks for the great review!We are glad that you had a great stay with usWe hope to see you back soon.

6/10 Okay

Michael

Stayed 2 nights in Oct 2023
Response from Parklands Resort Mudgee on Nov 19, 2023
Thank you for your feedbackHope to see you back soon!

10/10 Excellent

Leila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Rooms are spacious and well appointed. Bathroom renovation is very nice. Staff were wonderful. Allowed us to extend our check out time as my partner was quite unwell.
Stayed 1 night in Oct 2023
Response from Parklands Resort Mudgee on Nov 17, 2023
Hi LeilaWe are glad you had a great time during your stay!We hope to see you back soon

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 3 nights there
Stayed 3 nights in Sep 2023
Response from Parklands Resort Mudgee on Nov 17, 2023
Hi DavidThank you for the great review!We hope to see you back soon.

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room for the three nights we stayed, it was lovely and peaceful with a water feature outside!
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to town.
Stayed 1 night in Sep 2023
Response from Parklands Resort on Nov 1, 2023
Good afternoon Michael,Thank you so much for such a kind review and rating. We are so pleased you had such an enjoyable stay with us here at Parklands Resort.We hope to welcome you back again soon.Kind regards,Parklands Team

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property friendly staff nice and quiet
Stayed 2 nights in Sep 2023
Response from Parklands Resort on Nov 1, 2023
Good afternoon Shaun,Thank you for your kind review. We are so pleased you had such a delightful stay with us here at Parklands Resort. We hope to welcome you back again soon.Kind regards,Parklands Team

10/10 Excellent

thomas, quakers hill

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
We had a great time at this resort
Stayed 2 nights in Aug 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

west

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely venue - nice clean rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff with great room
Stayed 1 night in Aug 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing stay really really Good . Just 1.5 km out of town really great place to stay
Stayed 2 nights in Jul 2023

8/10 Good

Virginia

Liked: Cleanliness, property conditions & facilities
Good size in room
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2023

6/10 Okay

Joseph

Disliked: Staff & service
Nothing
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Louis

Stayed 1 night in Jun 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff, restaurant and hotel. Unfortunately, the air conditioning was very poor and we froze in our room (very uncomfortable).
Stayed 1 night in Jun 2023

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The resort itself was beautiful and room very clean and well appointed. The reception staff need some training. We arrived at 7.45pm on a Friday night after a long drive from Sydney to be told the kitchen had closed at 7.15pm (despite what it says on the website). The receptionist had given our room to someone else by mistake, and had to call them to confirm she had done so. She gave us their room instead. It was very confusing. I was told that she was about to go on leave for a month so her mind was elsewhere. She gave me a room key and off I went with zero explanation of the property. The following day we asked reception if they could call us a taxi and we were given the number for a taxi and told to call them ourselves.
Stayed 2 nights in May 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms. The bed was very comfortable. Nice big fridge for some extra beer and wine. enjoyable stay.
Stayed 1 night in May 2023

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sports fields. Clean and spacious room
Stayed 1 night in May 2023

10/10 Excellent

Steve

Stayed 2 nights in May 2023

8/10 Good

Donna

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, bed comfy, grounds lovely, easy walk to town and shops etc
Stayed 2 nights in May 2023

8/10 Good

Kerryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parklands is a great place to stay. Rooms are extremely spacious, clean & staff are friendly & helpful. There is a beautiful outlook from every room. Complex is about 1.5km from the town & close to most of the wineries. We will certainly stay at Parklands again
Stayed 2 nights in May 2023

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and spa were awesome. Good location even though not in centre of town for what we needed.
Stayed 3 nights in Apr 2023

6/10 Okay

Di

Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful driveway. Poor value for money due to several areas lacking.
Stayed 2 nights in Apr 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area for all the families
Stayed 1 night in Apr 2023

10/10 Excellent

Fallon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very comfortable bed. Staff all seemed very friendly and didn't have any issues.
Stayed 2 nights in Apr 2023

10/10 Excellent

Craig

Stayed 1 night in Apr 2023

10/10 Excellent

Sallyanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023