Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Posted 6-Mar-2016
Good location. A/C could be better Light in bathroom was not working Big room with all amenities to cook
5 out of 5
by A verified traveller from Portland, OR

Posted 4-Mar-2016
Arrived and checked in, staff very courteous and helpful. Met every ned while we were there.
3 out of 5
by A verified traveller from Italy

Good location for shopping, needs to be renovated

Posted 4-Feb-2016
Pros: The pool is lovely
Cons: Wasn't our first time there so I can definitely say that the rooms needs to be renovated. Next door neighbors can be noisy.
Location: Walk distance from the Mlanga Mall that is exactly in the opposite side of the Street. If you don't want drive you can find a restaurant in the mall.
the location is convenient for shopping and the price is reasonable, but the rooms and the bath definitely need to be renovated. The air conditioning did not work well in the living room and master bedroom. The room occupied by our son was equipped only with the fan. We definitely have suffered from the heat.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Jan-2016 on Hotels
5 out of 5
by Tiny from Potchefstroom

satisfied

Posted 8-Jan-2016 on Hotels
we had a wonderful time, enjoyed Mercure hotel so much.
3 out of 5
by Peter

Poor festive season stay

Posted 8-Jan-2016 on Hotels
Air conditioner not working properly. Food was very bad. Bar closes too early during festive season.
5 out of 5
by Alida

This traveller left a rating score only Posted 2-Jan-2016 on Hotels
5 out of 5
by A verified traveller

Nice place for a stopover

Posted 23-Dec-2015
Pros: Easy access, but not easily found if you do not use GPS.
Cons: Signage to the Hotel.
Location: Right next to a mall for shopping and easily accessible from the N4.
I stayed the night in Nelspruit on my way from Mozambique to Johannesburg. I enjoyed having a spacious room with cooking facilities. I will stay again for future stopovers and if I am needing to stay in the Nelspruit area.
5 out of 5
by Konstant

This traveller left a rating score only Posted 19-Dec-2015 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Dec-2015 on Hotels