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Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool


This family-friendly Nelspruit hotel is located in a shopping district, within 3 mi (5 km) of Nelspruit Market, Nelspruit Golf Club and Lowveld Botanical Garden. Casterbridge Country Shopping and Sudwala Caves are also within 25 mi (40 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and a fitness center. Self parking is free. Other amenities include a bar/lounge, a conference center, and a business center.

Room Amenities

All 71 rooms offer WiFi, balconies, and flat-screen TVs with satellite channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Hotel Promenade features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This 3-star property offers access to a business center. Event facilities include a conference center and conference space. This family-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

  • Conference center 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 71 
  • Number of floors - 2 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Outdoor pool 
  • Business center 
  • Laundry facilities 
  • Restaurant 
  • Free self parking 
  • Year Built 1950 
  • Number of meeting rooms - 4 
  • Tennis on site 
  • Garden 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Room Amenities

  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Bathtub or shower 
  • Cribs/infant beds (surcharge) 
  • Balcony 
  • Air conditioning 
  • Coffee/tea maker 
  • Hair dryer 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • Room service 

Where to Eat

Breakfast is available for a surcharge each morning.

Town Hall Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Hotel Bar and Terrace - Onsite bar.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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