Interior entrance

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 868 reviews" "
Rating 8 - Good. 300 out of 868 reviews" "
Rating 6 - Okay. 100 out of 868 reviews" "
Rating 4 - Poor. 63 out of 868 reviews" "
Rating 2 - Terrible. 20 out of 868 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking from the Hotel to Mount Kisco train station, a walk of only 15 minutes, is dangerous! No sidewalks on part of the route so I was forced to walk in muddy, wet, grass.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Delia, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mervin, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Katrina

Small bathrooms and uncomfortable mattress. Otherwise it’s was ok.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda, gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jose and Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Travelled with family
Liked: Property conditions & facilities, room comfort
Greatest front desk staff!
Stayed 8 nights in Jan 2024

10/10 Excellent

Jeanine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Stayed 1 night in Dec 2023

4/10 Poor

Laura

Travelled with family
Disliked: Property conditions & facilities, room comfort
Please update the facilities
This is the only hotel in the area, therefore they can enjoy charging higher prices. The hotel has not been updated for YEARS. I know this, because i have been coming here for years. The mattresses were awful. We've decided to give up the convenience of location to get quality for our money. The Greenwich Hyatt, where our relatives stayed, was cheaper and far superior.
Stayed 2 nights in Dec 2023

8/10 Good

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas, Mount Pleasant

Q
Stayed 1 night in Dec 2023

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price in an expensive location.
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business trip
I have stayed at this hotel multiple times for business. It is a no frills, clean, quiet and practical type of hotel. There is a restaurant and bar on site with great service and food making it super convenient when you don’t feel like looking for a place to eat after a work day. The gym is small but gets the job done. The rooms have always been clean and beds comfy. Never had an issue and would recommend.
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023

6/10 Okay

Gina

Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Stayed 3 nights in Feb 2023

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023

10/10 Excellent

JoAnne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
Just not worth the money. Incredibly poor value. The room was incredibly dingy dated and needed a serious upgrade.
Stayed 1 night in Oct 2023

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Paul G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very Disappointing
Though I was hoping for a better experience based on the rating and pictures depicted, I can honestly say I regret not doing more research before booking my stay. Stained backboard (with some kind of bodily fluids), bug found in the curtains, misaligned dropped ceiling tiles and Im pretty sure I heard some kind of animal walking on that that dropped ceiling at night. By far one of the worst experiences I’ve ever had. The room looks dated and nothing truly appears to be cleaned beyond towel and bed sheets. Hotel staff did reach out to check in how my stay was, and I did express to them exactly how I felt. Though they may have tried to help, unfortunately there was nothing that could be done to resolve my disappointment; particularly with adjustment to my bill since I had prepaid through this app. Overall this place is gives off more a mediocre/ crappy motel vibe than the semi luxurious hotel they portray themselves to be.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the location was convenient, our hotel room had a few issues. The bathroom was extremely small and the door would not close. The wall mounted hair dryer did not work and the TV channel reception was poor with "signal loss" popping up a lot. The bed creaked and sounded like the base was going to collapse but other than that, it was an OK room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lori

Stayed 1 night in Sep 2023

4/10 Poor

Milton

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Milton

Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Stayed 3 nights in Aug 2023

10/10 Excellent

Ralph, Clinton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Overpriced
Old rooms marihuana smell hallway old bathrooms
Stayed 1 night in Sep 2023

10/10 Excellent

karen

Stayed 2 nights in Sep 2023

4/10 Poor

Daniel

Stayed 1 night in Sep 2023

8/10 Good

Laurilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Function hall was nice.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sadya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Rio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location for us and staff at the front desk was helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, most staff was very welcoming, cleaniness, and tge gentleman that worked the morning shift her us akso a manager was very through, understanding, respectful and assisted us in every possible way he could. My apology for not remembering his name but again thank. Will be so happy to recomed this hotel .
Stayed 2 nights in Jul 2023

8/10 Good

Eileen

Stayed 1 night in Jul 2023

10/10 Excellent

Dora, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive
Stayed 1 night in Jul 2023