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Reviews of Enzo Hotels Thionville By Kyriad Direct

3 out of 5
Enzo Hotels Thionville By Kyriad Direct
96, Route de Buchel, Thionville, Moselle

Reviews

8.0

Very good

Rating 10 - Excellent. 169 out of 565 reviews" "
Rating 8 - Good. 285 out of 565 reviews" "
Rating 6 - Okay. 66 out of 565 reviews" "
Rating 4 - Poor. 30 out of 565 reviews" "
Rating 2 - Terrible. 15 out of 565 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Morgane on Oct 19, 2023
Bonjour,Nous vous remercions pour votre note. Ceci est un gage de satisfaction.A bientôt dans notre hôtel

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kind of strange - check in via kiosk. Weird decor but clean.
Stayed 1 night in Jun 2023

10/10 Excellent

dennis

Stayed 4 nights in Jun 2023

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Thétis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021

4/10 Poor

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs New Cleaning Service
Let me be clear, I actually stayed in the hotel about 1 week earlier than my reservation shows. The shower was stained of mold. The ceiling ventilator seemed inoperative. Paint was peeling off the ceiling. All night long was noises from the water pipes. Finally, at the end of a long night without getting much for sleep because of hearing people opening and closing doors, flushing toilets, and so on I decided to make some coffee. The smell was horrible. I looked inside and discovered someone poured something acidic like vinegar into the water boiler probably to decalcify it, but never finished cleaning it out. The one positive thing was the person downstairs who was nice enough to let me borrow two glasses, because my room had not one glass to drink out of. This could be a really great hotel if better managementbegan. I thought about contacting the owner directly.
Stayed 1 night in Mar 2020

6/10 Okay

Olivier

Stayed 1 night in Nov 2019

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very good
Stayed 1 night in Oct 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Location superb so perfect for my brief stop. Peaceful and quiet too
Stayed 1 night in Mar 2019

8/10 Good

Jackie, Farnham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F1 fan?
If you're an F1 fan you will love it here.
Stayed 1 night in Mar 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stopover
Friendly staff, clean room with a comfy bed and very reasonably priced. Quiet despite being close to the motorway, perfect for a stopover . Tea and coffee making facilities, built in hairdryer and complementary drinks which you don’t always get in reasonably priced hotels.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Fine as a base for local travel
Hotel tucked out of the way behind a retail park including some restaurant options. Handy location near intersection and noise wasn't a problem. No problems with room fittings and cleanliness. Other reviewers had mentioned a smell of drains - this was not really noticeable for us but you're booking effectively a themed travelodge style place at the back of a retail park, it's not going to smell of lavenders and peonies. Less than a mile from supermarket/fuel and Luxembourg City is doable in 35 mins if you don't hit the horrific rush hour traffic - which starts about 06:30 and lasts through to 09:30.
Stayed 1 night in Sep 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice and functional
This is a nice and functional hotel in a good location for and en route stopover. The location near the main motorway is convenient and close to a range of good eateries. My room was clean and had the expected amenities, I did not take breakfast, just passin' through.
Stayed 1 night in Jun 2018

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome steam room.
Enjoyed the sauna and steam room. Quiet and comfortable. Close to some very good restaurants.
Stayed 1 night in Mar 2018

8/10 Good

LCS, UK

Liked: Cleanliness, staff & service, room comfort
Good hotel for a couple of nights
After a really bad Kyriad hotel experience a couple of night previous, we were nervous about staying 2 nights at this hotel. Couldn't have been more different. We stayed here 2 nights as we were visiting Luxembourg City for a day. Room was comfortable and clean. Hotel friendly and had nice feel about it.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2017

4/10 Poor

milton

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Strong smells from the drains
Our main issues was there was a strong smell of sewage in our room on the second floor, requested staff to fix but they tried and failed, staff attitudes was disappointing, no service focus? Holes in carpet out side our room added to the tacky effect

8/10 Good

Pav, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
Good stop over. Nice staff. Hotel is located on a Cinema complex which offers a good selection of restaurants at walking distance.

8/10 Good

Peter, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
I used Thionville as a base and did day trips to Trier (in Germany) and to Metz and Nancy. The hotel is well placed not far from the highway but with easy access to town. It is situated in a development with a massive carpark, cinemas and 3/4 restaurants. Even a MacDonalds if you have kids!

8/10 Good

daniel

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
We stayed here overnight on our way from Italy to Dunkirk. It was an excellent decision being really close to the autoroute. The rooms were clean and comfortable with coffee making facilities provided. The staff was inviting and friendly - especially the excellent linguist who was working on the reception in the evening. (She was fluent in both English and Italian) A nearby establishment was recommended for our evening meal which was very good indeed and we received a discount because we were staying the Kyriad. We will certainly go out of our way to stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spur of the moment trip
The room was a tad bit small, but it suited my husband and myself just fine. The hotel was lovely and the area it was in had a decent selection of food and entertainment without going into the middle of Thionville and tons of traffic! There were 6 restaurants, a movie theater and laser tag in the parking lot behind the hotel. There was no noise from the autobahn across the parking lot. Many different types of food were given at the buffet style breakfast. The food was all fresh and the cheese and meats were all local! We absolutely loved it!

10/10 Excellent

Traveller, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an en-route stop
Excellent in all areas; location was perfect for us as very close to the autostrade, plenty of places to eat nearby, comfortable beds, lovely shower, very friendly & helpful staff. Excellent value for money.

8/10 Good

Piet, Den Haag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniantly close to the highway
Fine hotel for travelers

6/10 Okay

Howard, Tel Aviv

Liked: Cleanliness
Disliked: Staff & service
Bizarre decor, moderately comforatble
Clean hotel. Quiet. Ample parking. Curtains do not exclude light and no shutters. Breakfast not worth the money. Located on outskirts of town in a cinema area with fast food restaurants around. Kettle in room produced scum in the water. Undrinkable. Mattresses at end of their life.

10/10 Excellent

Andrey, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execellent room and complimentary mini bar!
Enjoyed the stay very much!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Weird hotel in a weird location
If you like seeing main desk people dressed in auto mechanics suits, this is the place for you. If you like staying in a hot room, with non-functioning air conditioning, and that does not allow you to open the windows, this is the place for you. If you like being given a non smoking room where someone has smoked, this is the place for you. Otherwise, this most definitely not the place for you.

8/10 Good

michelle p, boulder, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for a night
Pros: The hotel is convenient from a driving perspective, being just off the freeway. The staff were courteous and the room was clean. Cons: The Internet was somewhat slow, though I've experienced much worse on this stip. The racecar decor made me feel like I was 7. The place is surrounded by a strip mall, so not very scenic.

8/10 Good

HR, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Free Parking at hotel - 30min walk to city centre

8/10 Good

Alex, Lancaster, Lancashire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the busy traveller.
Convenient for the travelling tourist adjacent to national road/exit, though no noise of traffic evident. Very comfortable beds. Friendly cheerful staff. Overall a great though short stay! No doubt we will return! Pity no evening dinner available. Suggest going a little further afield than the 'fast food' outlets nearby to eat , unless you enjoy the adjacent 'american dogfood'!

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business meeting good location
very satisfied

10/10 Excellent

Sylvain

Stayed 1 night in Jan 2024

8/10 Good

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Christophe

Business traveller
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Morgane V. on Nov 20, 2023
Bonjour,Nous vous remercions pour votre note positive. La satisfaction client est notre priorité.

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Morgane V. on Nov 16, 2023
Bonjour Olivier,Merci pour votre note positive! La satisfaction client est notre priorité!

10/10 Excellent

SALEM

Stayed 1 night in Nov 2023
Response from Morgane V. on Nov 16, 2023
Bonjour Salem,Merci beaucoup pour votre note!Nous espérons vous revoir bientôt dans notre hôtel.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Personnel à la réception très sympathique, chambre de taille convenable, lit très confortable ainsi que les oreillers. Nous avons passé un bon séjour !
Stayed 1 night in Nov 2023
Response from Morgane V. on Nov 16, 2023
Bonjour Lauren,Merci pour votre note! Nous sommes ravis de savoir que votre séjour se soit bien passé.A très vite!

10/10 Excellent

Veronique

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Très bien néanmoins il aurait était plus plaisant que les poubelles de la chambre soient vides
Stayed 1 night in Nov 2023
Response from Morgane V. on Nov 16, 2023
Bonjour Véronique,Nous sommes désolés pour cet incident. Nous espérons vous revoir prochainement dans notre hôtel.

8/10 Good

LYDIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Mon séjour s’est très bien passé. J’ai trouvé le petit déjeuner un peu « cher » par rapport au prix. Mais j’y retournerai avec plaisir car l’accueil et le service étaient impeccable ! Merci
Stayed 1 night in Oct 2023
Response from Morgane V. on Nov 16, 2023
Bonjour Lydie,Merci pour votre note! Nous essayons régulièrement de changer certaines choses sur le petit déjeuner pour que cela corresponde à vos attentes.En espèrant vous revoir dans notre hôtel.

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Morgane on Oct 19, 2023
Bonjour,Un grand merci pour votre note!Notre priorité : vous satisfaire au mieux!A bientôt dans notre hôtel.

10/10 Excellent

STEFAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Morgane on Oct 19, 2023
Bonjour,Nous vous remercions pour votre note positive. Nous mettons tout en œuvre pour satisfaire au mieux nos clients.A bientôt dans notre hôtel!