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Overview of Sheraton Palace Hotel Moscow

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1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPatriarch's Pond17 min walk
    Popular LocationPushkin Square19 min walk
    Popular LocationMoscow Zoo10 min drive
    AirportMoscow (SVO-Sheremetyevo)42 min drive
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About this area

Moscow

Located in Moscow's Tverskoy neighborhood, Sheraton Palace Hotel Moscow is in the city center and near a metro station. Bolshoi Theatre and Kremlin Armoury Museum are cultural highlights, and some of the area's notable landmarks include Lenin's Mausoleum and Arbat Street. Moscow Circus on Tsvetnoy Boulevard and Moscow Zoo are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Belorusskaya Station - Koltsevaya Line is 6 minutes by foot and Belorusskaya Station - Zamoskvoretskaya Line is 6 minutes.
Visit our Moscow travel guide
Popular Location

What's nearby

  • Patriarch's Pond - 17 min walk
  • Pushkin Square - 19 min walk
  • Russian White House - 4 min drive
  • Moscow Zoo - 10 min drive
  • Bolshoi Theatre - 12 min drive

Getting around

  • Belorusskaya Station - Koltsevaya Line - 6 min walk
  • Moscow Belorussky Station - 7 min walk
  • AirportSheremetyevo Airport (SVO) - 42 min drive

Restaurants

  • Vladimir — 1 min walk
  • Piano Bar — 1 min walk
  • Le Bouchon Cafe — 4 min walk
  • Botanika — 4 min walk
  • Вареничная №1 — 5 min walk

About this property

Sheraton Palace Hotel Moscow

Luxury Moscow hotel in Tverskoy, near Bolshoi Theatre
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a business center, and conference space. All 214 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. Free WiFi and minibars are standard, as are TVs with cable channels.
Sheraton Palace Hotel Moscow offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (RUB 4500 per 24-hour period)

Parking and transportation

  • Self parking on site (RUB 3800 per night)
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: RUB 1200 for adults and RUB 600 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (6200 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RUB 5000 per accommodation, per stay
Dogs only
Up to 40 lbs
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RUB 2160.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 1200 for adults and RUB 600 for children (approximately)
  • Fee for wired Internet in public areas: RUB 4500 per 24-hour period (rates may vary)
  • Airport shuttle fee: RUB 5200 per vehicle (one way)
  • Self parking fee: RUB 3800 per night
  • Pet fee: RUB 5000 per accommodation, per stay
  • Rollaway bed fee: RUB 2160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Sheraton Palace
Moscow Palace Hotel
Moscow Sheraton
Moscow Sheraton Palace
Palace Hotel Moscow
Sheraton Hotel Moscow
Sheraton Moscow Hotel
Sheraton Palace Hotel
Sheraton Palace Hotel Moscow
Sheraton Palace Moscow
Sheraton Palace
Sheraton Moscow
Sheraton Palace Moscow Moscow
Sheraton Palace Hotel Moscow Hotel
Sheraton Palace Hotel Moscow Moscow
Sheraton Palace Hotel Moscow Hotel Moscow

Frequently asked questions

Can I cancel my reservation for free at Sheraton Palace Hotel Moscow and receive a full refund?
Yes, Sheraton Palace Hotel Moscow offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Palace Hotel Moscow cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Palace Hotel Moscow?
As of Dec 5, 2020, prices found for a 1-night stay for 2 adults at Sheraton Palace Hotel Moscow on Dec 6, 2020 start from CA $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Palace Hotel Moscow pet-friendly?
Yes, Sheraton Palace Hotel Moscow allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of RUB 5000 per accommodation, per stay.
How much is parking at Sheraton Palace Hotel Moscow?
Self parking is available for RUB 3800 per night.
What time is check-in at Sheraton Palace Hotel Moscow?
Check-in is from 2:00 PM - midnight.
What time is check-out at Sheraton Palace Hotel Moscow?
Check-out is at noon.
Does Sheraton Palace Hotel Moscow provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of RUB 5200 per vehicle, one way, applies.
Where is Sheraton Palace Hotel Moscow located?
Located in Tverskoy, this luxury hotel is within 2 mi (3 km) of Tchaikovsky Concert Hall, Bolshoi Theatre, and Moscow Kremlin. Red Square and St. Basil's Cathedral are also within 3 mi (5 km). Belorusskaya Station - Koltsevaya Line is 6 minutes by foot and Belorusskaya Station - Zamoskvoretskaya Line is 6 minutes.
4.4
Excellent
5 - Excellent
264
4 - Good
178
3 - Okay
31
2 - Poor
16
1 - Terrible
8

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room furniture is new and comfortable.
Stayed 7 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Subway within walking distance. Very good breakfast.
Stayed 3 nights in Dec 2019

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Good location terrible hotel
No one helped with the luggage and reception staff were not friendly... the bed is terrible and old... the room was noisy due to some work outside
Stayed 4 nights in Nov 2019

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
. Room was really smelly. No parking slot for guests. Not helpful reception staff offer hotel taxi service charged double even triple of the regular city taxi fees. Overall, this place is like a hotel but not like a Sheraton.
Stayed 5 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

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