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Reviews of Z Hotel

3 out of 5
Z Hotel
Yaroslavskaya Street, 10/2, Moscow

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 211 reviews" "
Rating 8 - Good. 95 out of 211 reviews" "
Rating 6 - Okay. 35 out of 211 reviews" "
Rating 4 - Poor. 17 out of 211 reviews" "
Rating 2 - Terrible. 6 out of 211 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place o stay!
It was a very clean room, great service, nice breakfast, friendly staff! Very pleasant stay!!!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Замечательный отель за правильную цену. Буду рекомендовать.
Stayed 3 nights in Jun 2019

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient walk to metro orange line 6.
Was in room 410 with a view of the small park across the road
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean and friendly staff. Overall good hotel for the price
Stayed 1 night in Jun 2019

10/10 Excellent

Tamara, Saint Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Very friendly personnel. Highly recommend it
Stayed 6 nights in Nov 2018

8/10 Good

Young Hack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not bad place to stay compared to the price. Nice environment and not far from metro. Food was all right. I did check in 7am and checked out at noon for the 2nd stay. They did not allow me to stay longer like one or two hours. There is one concern; You have to go to another building (there are three units located nearby) for breakfast and leaving your luggage after check-out.
Stayed 1 night in Oct 2018

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities, room comfort
Great choice huge healthy breakfast which changes every day included, super staff.
Stayed 4 nights in Oct 2018

8/10 Good

ABDELILAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient Hotel
Nice hotel by the metro line. Very convinient. Good breakfast in the morning.
Stayed 1 night in Jul 2018

10/10 Excellent

NenaBrito, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean, confortable and good breakfast I'will be back... :)
Stayed 8 nights in Jul 2018

6/10 Okay

Liz, New York

Disliked: Cleanliness, room comfort
Staff didn’t speak English, small, bad quality of soap, shampoo, not conditioner. They didn’t pick up garbage from the bathroom, same with towels. The first night they didn’t make the bed.
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel staff. Staff is incredibly aggressive and it's a hard hotel if you have baggage because it has like
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room was too old but in general was a good location for my trip, 5 min waking to metro and safe sorroundings
Stayed 3 nights in Jun 2018

4/10 Poor

mike, Paris, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a last minute place to stay
The place is a last resort. Old Soviet hotel and was all available during World Cup. Hotel staff is old babushkas that get aggressive. A little hard to find because hotel consists of 7 buildings so hard to find especially bad if you have baggage.
Stayed 1 night in Jun 2018

6/10 Okay

Silvia, Alameda

Liked: Cleanliness, staff & service
Nice Location.
Good location near metro station, restaurants and park. The staff is friendly and speak basic English. Standard rooms are small and outdated. Free breakfast is good.
Stayed 2 nights in Jun 2018

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was great and perfect for two people
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
terrible
We needed a lift. My son is in a wheelchair. Lift was on second floor and very small. Room was run down and small
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Not value for money spent
No Air condition, Service was not good. No spoon or plates in room. Room size too small. Charged quite a lot for this standard room
Stayed 3 nights in Jun 2018

4/10 Poor

Nabil, Toronto

Disliked: Staff & service
NEVER GO THERE
Reception was one of the most terrible experiences we had in our life. We arrived late night and the lady was completely rude and made us feel as if we are arriving to a refugees camp. Management should teach the staff how to welcome guests and be polite. The hotel is scattered on many buildings and breakfast which is not good is served in one building only so we have to go out in the street each morning and cross roads full of traffic to have breakfast. Rooms are not new at all and barely accepted. This is not a hotel to be booked by any person who wants to enjoy his vacation.
Stayed 3 nights in Jun 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Stayed 3 nights in Jun 2018

4/10 Poor

D, UAE

Disliked: Cleanliness, property conditions & facilities, room comfort
Confusing and Out of Date
This was by far my worst living experience while in Moscow. There was no wifi, no air conditioning, and the hotel is very far from the center of Moscow. The beds were the size of half a twin and the rooms were not very clean. The hotel is actually four separate buildings that are on two different streets which makes it complicated for a traveler. I would try not to stay there again.
Stayed 1 night in Jun 2018

4/10 Poor

hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel. don’t come here
bad hotel. bad service at check in. learn english guys!!! you’re a hotel!!!!
Stayed 4 nights in Jun 2018

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

rusana

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2018

4/10 Poor

Carlos

Disliked: Property conditions & facilities, room comfort
Very basic hotel with the minimum commodities. There is not even a kettle to boil water in the room. The only ok thing is the breakfast. If you are on a business trip in Moscow, and you are not very picky about the conditions, choose this hotel, otherwise, ignore it.
Stayed 4 nights in May 2018

8/10 Good

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel friendly staff
good breakfast nice size room bed very confortable and very freash linen staff is very friendly
Stayed 5 nights in May 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
come and stay.
Was a lovely hotel. Staff where warm and friendly. I wish more spoke English though. I would however stay there again.

6/10 Okay

joleoo

Liked: Staff & service
Disliked: Property conditions & facilities
Decent hotel good price
At first we were lost, and found it very difficult to find the entrance to our building as it was dark and the main entrance was closed. The first room we were given was poorly maintained with broken taps and a shower head which wasn't fitted to the wall. The room divider was also a broken piece of metal which stuck up and hurt our feet. We complained and were moved to another room, which was a completely different story. The second room was cleaner, better fitted and more comfortable. If we had been in that room from the start, we'd have given the hotel a solid 4* review. It was nice. Overall the hotel gets a 3* review for initially giving us a sub standard room, but they moved us to a better room which is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel,reasonably priced, close to metro. Food in the cafe is average.

8/10 Good

Alberto, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Look outdated but is in good condition and clean
Good location, very helpful staff who spoke English. Very clean. Breakfast main menu was plain macaroni and rice, not very appealing at 7am. Our only complaint is that our room did not have air conditioner and it was like a sauna so our Expedia savings went out the window with the room upgrade. Overal a good hotel and exceptionally clean.

8/10 Good

svetlana, Mississauga, On, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for good price. No air conditioner but windows were new and easy to open.Building is old but in very nice and green place. Close to subway(metro) and huge park.

6/10 Okay

Elena, Manchester

Liked: Cleanliness, staff & service, room comfort
All good but the cafe
The room was clean and comfortable, so was the bathroom, but the TV in my room didn't work. The cleaning staff and security guard downstairs were pleasant and accommodating. The thing I didn't care at all for was the breakfast. The food was unappealing, and the staff downright rude. I ended up not going to breakfast after the first two visits, even though I prepaid for it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value, comfort, convenience
Attending a one day conference presented in meeting room at this hotel ending after 18:00 hours. The hotel consists of 4 buildings. Only 4 blocks from the Metro. Convenient to stay afterwards and make 5 hour trip home the next morning. This hotel is near the National Museum of Space Exploration. There is an excellent Italian Restaurant with Vegetarian entrees down the alley next to the hotel.

10/10 Excellent

Emilio

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2021

10/10 Excellent

Isabel Critina

Liked: Cleanliness, property conditions & facilities, room comfort
muy buena la atencion del hotel
Stayed 8 nights in Sep 2021

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2020

10/10 Excellent

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

ALLA

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2020

6/10 Okay

Natalya

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2020

8/10 Good

Ilgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Igor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Maksim

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

EGOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель, цена /качество полностью соответствуют. Хорошие завтраки и чистые номера. Персонал всегда готов помочь. Всем доволен.
Stayed 7 nights in Nov 2019

8/10 Good

Daria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Вполне приличный отель! Жила в 5 корпусе на 5 этаже. Было очень тихо. В номере есть все необходимое (кроме чайника и фена). Завтрак так себе..к тому же нужно одеваться и идти в соседний корпус. У меня было две брони на два дня, вторая, как оказалась, в номер другой категории. Спасибо службе бронирования, которые помогли решить вопрос и я осталась на второй день в том же номере.
Stayed 1 night in Nov 2019

8/10 Good

Dmitrii

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
这家旅馆的大堂，餐厅，住房分布在四栋楼里，相隔路程远，且无电梯。
Stayed 1 night in Oct 2019

4/10 Poor

VICTOR

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В номере не хватало питьевой воды и чайного набора. В остальном все отлично
Stayed 1 night in Oct 2019