Piscine extérieure, chaises longues

BIG4 Moruya Heads Easts Dolphin Beach Holiday Park – Avis

2 out of 5
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park
South Head Road, Moruya Heads, NSW

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 77 avis sur 129." "
Note de 8 – Bien, d’après 43 avis sur 129." "
Note de 6 – Acceptable, d’après 8 avis sur 129." "
Note de 4 – Médiocre, d’après 0 avis sur 129." "
Note de 2 – Terrible, d’après 1 avis sur 129." "

9,2/10

Propreté

9,0/10

Service et personnel

8,8/10

Commodités

8,6/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Monique

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
BIG4 Moruya Heads a répondu le 5 févr. 2024
Thanks Monique! We appreciate your support.

8/10 – Bien

Geoff, Parkes

Séjour de 1 nuit en décembre 2023
BIG4 Moruya a répondu le 3 janv. 2024
Thanks Geoff for the 4/5 review!

10/10 – Excellent

Ian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was the best cabin we have stayed in so far.
Séjour de 3 nuits en décembre 2023
BIG4 Moruya Heads - Guest Relations a répondu le 6 déc. 2023
Thanks Ian, we are absolutely delighted to see this review and your amazing comment. We look forward to seeing you again one day soon.

10/10 – Excellent

Alexandra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great location, friendly and helpful staff.
Séjour de 2 nuits en novembre 2023
NIchola a répondu le 20 nov. 2023
Thank you so much Alexandra, I hope you caught some fish and we see you again soon :)

8/10 – Bien

Mandy

Séjour de 1 nuit en octobre 2023
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 13 oct. 2023
Thank you for taking the time to leave your high rating, Mandy! We are very pleased you enjoyed your stay and hope to welcome you back in the future.

8/10 – Bien

Skyla

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Service et personnel, commodités
Great place for a family. When we got there the room was clean well organized. Kids loved to sleep in the bunk bed. We had a great time at the swimming pool and spa. but the next day we found lots of ants around everywhere in the cabin. Even we didn’t leave the food. In the bathroom and kitchen…bunk bed our bed…
Séjour de 2 nuits en octobre 2023
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 13 oct. 2023
Hi Skyla, thank you for leaving your high rating and review. We are very pleased to see you and your family enjoyed a lovely holiday with us! We would like to assure you that all of our cabins are deep cleaned after every guests stay however, there has been a increase of ants due to recent weather conditions. We hope we can welcome you all back to make more memories soon.

2/10 – Terrible

Luana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Nichola the owner was rude. The rest of the staff members were lovely. The 3 bedroom spa cabin was very roomy & comfortable but there were ants everywhere. Park facilities are good, apart from the jumping pillow closed. The kiosk was fantastic. Will not stay again far better places to stay. Disappointing for a big 4. But embarrassing calling it that.
Séjour de 4 nuits en septembre 2023
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 13 oct. 2023
Hi Luana, we are disappointed to receive your low star rating but appreciate the opportunity to reflect and respond. Unfortunately, there was a misunderstanding due to a poor phone connection which our team thought had been resolved on check in, we are sorry to read that you didn’t feel this way. Our team are always happy to assist with any concerns you may have during your booking to ensure you have the best possible experience. We are very happy to hear that you loved your Condo cabin, our park facilities, and our lovely little kiosk! We wish you the best with your travels.

6/10 – Acceptable

John

Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
. Kitchen area too small for meal prep. . Lucky we bought our own cutting knives. . Dripping taps. . Excessively noisey exhaust fan in bathroom
Séjour de 4 nuits en septembre 2023
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 21 sept. 2023
Hi John, thank you for providing us with the opportunity to respond to your feedback. We would like to assure you that our team have followed up on your comments and will take your suggestions onboard for future improvements. For future reference, we are more than happy to address any issues you may have during your stay if brought to our attention. We hope we can welcome you back in the future and suggest you look into one of our larger cabins that may be more suitable for you than our small one-bedroom cabin.

10/10 – Excellent

Merran

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet, clean and comfortable, with long empty beach 5 mins walk away. Outside areas not lit up like a Christmas tree all night!
Séjour de 1 nuit en août 2023
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 11 août 2023
Thank you for leaving your lovely review, Merran. We appreciate you choosing to stay with us and we're thrilled you loved our comfortable holiday park. We hope we can welcome you back in the future.

10/10 – Excellent

Susan

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Lovely spot and park had all we needed.
Séjour de 2 nuits en juin 2023
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 30 juin 2023
Hi Susan, thank you for leaving your 10 out of 10 review! We are thrilled you had everything you needed to enjoy a wonderful stay and hope to welcome you back soon.

8/10 – Bien

Debbie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a beautiful bush setting, lots of things to do on site...pool,tennis court, go-carts etc Bed was soooooooo comfortable.
Séjour de 1 nuit en novembre 2022
BIG4 Moruya Head Easts Dolphin Beach Holiday Park a répondu le 25 nov. 2022
Hi Debbie, we are thrilled that you love our 4 out of 5 reviews. We are thrilled to see you loved your stay and hope to welcome you back in the future.

10/10 – Excellent

Jayde

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely owners
The owners were extremely friendly and the pool looked amazing (was too cold to swim bring September). The tennis courts and jumping pillow kept my son entertained, and it wasn’t too far from the local shops.
Séjour de 1 nuit en septembre 2022
BIG4 Moruya Head Easts Dolphin Beach Holiday Park a répondu le 16 sept. 2022
Hi Jayde, thank you for leaving us your wonderful review and comments. We are very pleased to see your son loved our family facilities and you appreciated our ideal location. We appreciate you mentioning our friendly owners and hope to welcome you back soon.

10/10 – Excellent

Grant

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff and accommodating. Highly recommended
Séjour de 1 nuit en août 2022
BIG4 Moruya HP - Guest Relations a répondu le 1 sept. 2022
Thanks so much Grant!

6/10 – Acceptable

Barbara

Points forts : Propreté
Séjour de 1 nuit en mai 2022

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, confort de la chambre
Great location, great for families
Great place to stay for the whole family. Located right next to the beach. Plenty of organised kid activities during the Easter break. Highly recommended
Séjour de 4 nuits en avril 2022
BIG4 Moruya - Guest Relations a répondu le 4 mai 2022
Thanks so much Jason, we are so pleased you enjoyed your recent stay with us and we hope that it is not too long until we get to welcome you back again.

8/10 – Bien

Morag, Berkeley

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
I liked the peace and quiet.I also saw some wild life early evening which i thought was great.This was my second visit office staff lovely
Séjour de 3 nuits en mars 2022
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 6 avr. 2022
Thank you Morag! We are so pleased you enjoyed your second stay with us, we hope you are already planning your third. See you again one day soon.

6/10 – Acceptable

Debbie

Voyage en famille
Points faibles : Propreté
Close to the beach and quite peaceful. The cleanliness of the cabin could be improved.
Séjour de 3 nuits en mars 2022
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 25 mars 2022
Hi Debbie, thanks for taking the time to share your feedback with us. We're pleased to see you enjoyed our beach location and peaceful atmosphere. If our usually very high standard of cleanliness was not met on this occasion, we are sorry. We hope you'll return again soon for another stay with us.

10/10 – Excellent

Elouise

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Pool is fabulous, pool side cabin was excellent for our family of 4, price was very competitive and beach was only a couple minutes walk. Would definitely stay again.
Séjour de 5 nuits en janvier 2022
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 2 févr. 2022
Thank you Elouise, we love that you had a great time here with us and we hope that it is not too long until we get to welcome you back again.

8/10 – Bien

Morag, Berkeley

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice quiet location near the beach
Séjour de 7 nuits en novembre 2021
BIG4 Moruya Heads a répondu le 29 nov. 2021
Hi Morag, thanks for choosing to stay here and for taking the time to write this review. We are pleased you like our location and hope this entices you to come stay again soon.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Confort de la chambre
Nice location
Could be cleaner and people staying have no consideration of others around them, kids screaming, dogs barking, yelling and talking loudly
Séjour de 6 nuits en octobre 2021
BIG4 Moruya - Guest Relations a répondu le 10 nov. 2021
We are sorry to see that you had a few negatives to your recent stay with us. As you have posted this as "Anonymous" unfortunately we are unable to address this any further. We do hope that you will choose to stay with us again.

8/10 – Bien

Anne

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2021
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 25 mars 2022
Thank you Anne! We hope you'll be back again very soon.

8/10 – Bien

Phil

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
walk to beach
Séjour de 2 nuits en octobre 2021
BIG4 Moruya Heads - Guest Relations a répondu le 25 oct. 2021
Thanks Phil. We hope to see you again one day soon.

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en juin 2021
BIG4 Moruya Heads - Guest Relations a répondu le 25 juin 2021
Thanks for sharing your wonderful 5/5 review score with us. It is very much appreciated, and we hope that you will choose to stay with us again one day soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté
Right next to the beach , friendly staff
Séjour de 2 nuits en mai 2021
Nichola a répondu le 17 mai 2021
So glad you enjoyed your stay - come back any time :)

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean & tidy. Lovely helpful staff. Perfect cheap holiday.
Séjour de 4 nuits en avril 2021
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 16 avr. 2021
We appreciate you taking the time to leave us your 5/5 review. We are thrilled to see you had a perfect affordable holiday with us. Thank you for mentioning our helpful team, we hope we can welcome you back one day soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Commodités, état et installations de l’hébergement
Very clean and well presented, friendly staff and nice play area for children...😄
Séjour de 3 nuits en avril 2021
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 16 avr. 2021
Thank you for leaving us your 5 star rating and kind comments! We are so pleased to see you had a wonderful stay and loved our family facilities. We appreciate you mentioning our high cleaning standards and hope to see you again one day.

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Holiday Park was pretty good and in a good location near the beach. Internet was terrible and TV dodgy but everything else in the cabin worked well
Séjour de 5 nuits en mars 2021
BIG4 Moruya Heads Easts Dolphin Beach HP a répondu le 31 mars 2021
Thanks for sharing your valued feedback. We hope that you will choose to stay with us again sometime in the near future.

8/10 – Bien

Ludmilla

Points forts : Propreté
A beach getaway
Good value for the basic accommodation I booked. Air conditioner was a bonus and all amenities in the cabin worked well. Nice linen provided. The best feature was the proximity to the beach and closeness to a large town which had plenty of cafes, shops and restaurants.
Séjour de 3 nuits en mars 2021
Nichola a répondu le 23 mars 2021
So happy to have you stay with us, thank you for the great review :)

8/10 – Bien

Keith

Points forts : Propreté, confort de la chambre
Great park, well priced, Lovely position
Lovely park, very well situated , very close to beach. Well appointed park. Very well kept and crystal clear water in pool. Very friendly and helpful staff.
Séjour de 4 nuits en février 2021
BIG4 Moruya - Guest Relations a répondu le 3 mars 2021
Thanks Keith, your great review is very much appreciated. We hope that it is not too long until we get to welcome you back again.

8/10 – Bien

Narelle

Points forts : Propreté, confort de la chambre
Clean and comfortable
Had two nights in a cabin. Nice spot right across from a lovely beach. The cabin was clean and comfortable. I cooked a couple of meals and the kitchenette had everything I needed. Good value for money.
Séjour de 2 nuits en février 2021
BIG4 Moruya HP - Guest Relations a répondu le 3 mars 2021
Thanks Narelle, we are so pleased you had an enjoyable stay with us, and that you found everything to your liking, and we hope to see you back again one day soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2021
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 10 mars 2021
Thanks for sharing your wonderful 5/5 review score with us!

10/10 – Excellent

Geoffrey

Points forts : Propreté, confort de la chambre
I would recommend this park
Séjour de 2 nuits en février 2021
Nichola a répondu le 23 févr. 2021
We're so glad you enjoyed your stay, here's hoping we can see you again very soon :)

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points faibles : Propreté
Cabin was very dated, but had some good featues like the fridge and full stove. Very helpful staff and plenty for children to do.
Séjour de 2 nuits en février 2021
BIG4 Moruya - Guest Relations a répondu le 10 févr. 2021
Thanks for sharing your feedback.

8/10 – Bien

John, Sydney

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
We liked the cabin and the facilities for the kids. The jumping pillow, Pool etc were all great for the kids. The cabin was clean. The internet was terrible, no phone reception with Vodafone, our shower had minimal pressure.
Séjour de 4 nuits en janvier 2021
BIG4 Moruya Heads - Guest Relations a répondu le 27 janv. 2021
Thank you for your valued feedback John.

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great place to stay for families. So many things for the kids to do. Cabins are clean, comfortable and in a great location.
Séjour de 3 nuits en septembre 2020
BIG4 Moruya Heads - Guest Relations a répondu le 7 oct. 2020
Thanks so much for choosing to stay with us for your recent family getaway, and taking the time to share your great 5/5 review scores with us. We hope that it is not too long until you choose to stay with us again.

6/10 – Acceptable

Voyageur vérifié

Séjour de 3 nuits en juillet 2020
Guest Relations a répondu le 22 juill. 2020
Thank you for sharing your rating with us.

10/10 – Excellent

Kerry, Wollongong

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités
Staff very helpful and friendly. Cabin clean and comfortable. Beautiful quiet location. Playground and activities for kids excellent. Would highly recommend, we will stay again.
Séjour de 2 nuits en juillet 2020
BIG4 Moruya Heads Easts Dolphin Beach Holiday Team a répondu le 15 juill. 2020
Thanks Kerry, your great feedback is very much appreciated. We look forward to having you stay with us again one day soon.

10/10 – Excellent

Lee, Sydney

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités
We stayed in the condo spa was very spacious with plenty of room and located right in front of the pool. Can’t wait to head back during the warmer month.
Séjour de 1 nuit en juin 2020
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 1 juill. 2020
We love that you had such a great time here with us, and that you cant wait to come back again when its a bit warmer. We look forward to seeing you then Lee.

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2020
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 1 juill. 2020
Thank you!

8/10 – Bien

Linda, Australia

Voyage en famille
Points forts : Commodités
Easy access around the Sight,close to the beach, plenty of ammenities ,Cabins just a little tired.
Séjour de 5 nuits en juin 2020
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park a répondu le 18 juin 2020
Thanks Linda, we hope to see you back again one day soon.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything from start to finish was above average it was a great weekend my family loved it.
Séjour de 3 nuits en janvier 2020
Guest Relations Manager a répondu le 29 janv. 2020
Thank you for the top rating and feedback! We're so glad you and your family had a great time and we can't wait to welcome you back again.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2020
Guest Relations Manager a répondu le 29 janv. 2020
Thanks for your rating

8/10 – Bien

Stephen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Family Christmas
Great location, within a couple of minutes each to the beach. Fun pool for the kids. Clean and comfortable. Many thanks to the last with the coffee van for coming round on Christmas Day. Only one disappointment, which was the lack of a high chair in a family orientated place, apparently it contravenes health and safety, which seems unlikely.
Séjour de 2 nuits en décembre 2019
Guest Relations Manager a répondu le 22 janv. 2020
Thank you for your rating and for taking the time to share your valuable feedback with us. We're glad you enjoyed an overall excellent Christmas with us and hope to welcome you back again soon.

8/10 – Bien

Steven

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2019
Guest Relations Manager a répondu le 22 janv. 2020
Thanks for your rating, Steven.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Great location, right across the road from the beach
Séjour de 2 nuits en octobre 2019
Guest Relations Manager a répondu le 11 nov. 2019
Thanks for your feedback, we're glad you enjoyed your stay and appreciate your support.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and the beach is beautiful. the location is great.
Séjour de 1 nuit en octobre 2019
Guest Relationship Manager a répondu le 30 oct. 2019
Thanks so much for your lovely feedback!

8/10 – Bien

Nan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2019
Guest Relationship Manager a répondu le 7 août 2019
Thank you!

8/10 – Bien

Bruce

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Better than I expected. Wonderful towels, sheets.
The cabin was surprisingly comfortable. The linens and towels were wonderful, among the largest and softest of any place that I've ever stayed. It wasn't too cold in the middle of winter. The town was close enough. We had no kids but the kids at the park seemed to enjoy it. I would definitely stay again, and yes it is across the street from the beach
Séjour de 1 nuit en juillet 2019
Guest Relationship Manager a répondu le 7 août 2019
Thank you for the fantastic feedback, Bruce. We're see that your recent stay exceeded your expectations. We appreciate you sharing your positive comments and look forward to welcoming you back soon.

8/10 – Bien

Peter

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Close to surf beach and national park. Nice pool and spa. Pool not heated in winter.
Séjour de 2 nuits en juin 2019
Andrea a répondu le 12 juin 2019
Thanks Peter.....watch this space re: the pool heating. It may be in the park upgrades over the next couple of years.

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No take away food or restuarants closeby. Otherwise an excellent park, friendly staff, with plenty to do.
Séjour de 4 nuits en avril 2019
Andrea a répondu le 12 juin 2019
Thanks for the great feedback.