Ratings based on 1,140 Verified Reviews

2.5 out of 5
39% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from St. Petersburg, FL

Degraded Condition

Posted 8-Apr-2017
Pros: Very little -- but a good location.
Cons: Management is definitely milking this for all it is worth. Days Inn should check this and discontinue its name on it.
Location: Several restaurants were very nearby. The building is located on a side street that is VERY quiet but yet easy to access.
I have stayed at Days Inn Atlanta Southlake four times in the last 10 years. In the past, it was clean and up to date. After 18 months since the last stay, it has fallen into disrepair and poor upkeep. 1. The TV was poor and hardly useable. The wall bracket has been ripped from its mounting. 2. The bath walls were very chipped and peeling. Some had been poorly repainted. 3. The "false" floor boards were poorly matched with spaces showing. I tripped twice on ones that were sticking up. 4. Pillows were lacking and only 2 towels. I had to ask for additional items. They were supplied. 5. The bed head board had been ripped from the wall mounting and had been re-mounted. Last unpainted plaster holes were left visible.
3 out of 5
by A verified traveller from california

Next to shopping and food

Posted 30-Mar-2017
Pros: Convenient location
Cons: Renovate the rooms
Location: Mall , food and shopping centers
Hotel staff seemed like they didn't care much about their job. No iron was in my room, my window curtain was hanging off the track when I got the room and the carpet needs to be pulled up because it was just super dirty. The room service barely came to clean the room. You get what you pay for but the rooms need some remodeling at least.
3 out of 5
for Everyone
by A verified traveller

Posted 26-Mar-2017
It was great for the price. They had a house keeper there that was very nice to me and my kids. It was a good experience for us.
1 out of 5
by A verified traveller from marrow ga

In the cut drug hole

Posted 25-Mar-2017
It was awful. I changed rooms twice there were smashed bugs on the wall. Sticky floors hair in showers curtains falling off the rods very dusty no phone no iron no microwave. Trash outside in hall's were always running over. Its a dope hole housekeepers are drunks you could see people dealing drugs all day & night sign in parking lot said park at own risk. Fake security guard officer walking around for nothing or even selling drugs
1 out of 5
by A verified traveller

Posted 24-Mar-2017
Dangerous area. People yelling. Room was old and gross. Huge hole in floor. Had a non smoking room but the hallways all smelled like weed. The bed had the smallest pillows. I felt so uncomfortable and unsafe. I left within an hour and did not return. Stayed at a holiday inn
1 out of 5
by A verified traveller from Geogia

Pretty much a dump

Posted 12-Mar-2017
Pros: The staff was accommodating about moving from the worst rooms.
Cons: EVERYTHING! Don't believe the pictures posted on their page. They must have been taken when the place was new.
Location: Near the interstate. Close to shopping and restaurants.
Had to request moves to three rooms to before a semi-satisfactory room was offered. The first was in disrepair. The toilet did not work, the curtains were falling off the wall and the refrigerator door wouldn't close. The second had no curtains but only Venetian blinds that were peek-a-boo at best and the room was on the first floor. The third was barely livable but the television was not working satisfactorily. It was a non-smoking room but was adjacent to the exit door where everyone did their smoking so the room always smelled like a chimney (the exit door was usually propped open by a broken coat hanger.) The continental breakfast consisted of waffles, toast and cereal (when there was milk available. No juice in the juice machines ever.
2 out of 5
by A verified traveller from Atlanta GA

Needs a good cleaning and a full staff

Posted 7-Mar-2017
Pros: the room had extra electric sockets
Cons: the general cleanliness of the hotel,hallways, and room. the hotel does not have a lot of employees which probably contributes to the lack of cleaning
Location: there are many restaurants,walmart, and a mall near the hotel
hallway carpet and room carpet needed cleaning, room i was given had cigarette ash and dead bugs on the carpet and other debris which i think were chip crumbs. my room was "non-smoking" but my blanket had a cigarette burn on it and the room had the odor of smoke. the AC unit blew out funny smelling air so i kept it off for my week long stay.curtains had a couple small slashes in them. bathroom and room was not as clean as it should have been, it was dirty.Front desk staff would not answer the phone when i called from the room phone, i thought my room phone was broken so i had to go to the front desk to ask simple questions. wifi was down for 3 days of my stay. And i went downstairs to ask a question at the front desk and to get snacks and maintenance came into my room when i was not there to staple some carpet border on the floor, there was no adult in the room only my son who is 12, they gave no notice about it at all. the hotel does not have a laundry room for guest.
1 out of 5
by A verified traveller from Morrow,GA

very dirty graffiti on the wall no lock

Posted 6-Mar-2017
This hotel is very dirty they need to close it down , there was graffiti on the wall no lock on the door looked as if someone shaved by the sink , the was no iron the towels were dirty and they also didn't have any ice.
1 out of 5
by A verified traveller from Detroit, MI

Do Not Go Here

Posted 1-Mar-2017
Pros: The location I suppose.
Location: There is a mall nearby.
No lamps, no pillows, no tissue, musty, cigarette smells, handprints on the headboard that they made us clean ourselves. The floor was greasy so we complained and their dustpan is a putty knife and towel and their mop is a towel wrapped around a broom, they use NO water to "mop". All their phone numbers are fake and they will not give you their names. They told us they do not provide lamps and gave us a light bulb only HOURS before we were checking out. It was a disaster.
1 out of 5
by A verified traveller

Posted 21-Feb-2017
My experience was horrible. They had busted room windows and some of the guess was very inconsiderate of others and they faild to give us proper toiletry items and only gave us 1towel and 1wash cloth