Expecting More from the "Brand"
Let me just say that I firmly believe in the adage of "you get what you pay for". That being said, I also want to mention that when a property carries a specific "brand" i.e. Wyndham, I go into it with a certain sense of security. I am a frequent traveler for business and leisure. Also a Wyndham Property owner that loves the brand.
I booked this property through Expedia. I haven't had bad experiences using the service. This is truly a first. This being a business trip made it less of an issue, but still an issue when it comes to the "brand".
My wife and I arrived to the property about 530pm on Saturday 30th of January. Front the outer appearances of the property everything looked the same as the online photos.The young man at the front desk was very nice and all seemed to be in check. We were instructed as to where our rooms were and to have a nice evening. If we needed anything just give the desk a call. (No problem - standard procedure)
The minute I had to hunt for a luggage cart, I knew something was not right. There was only one. It goes downhill from there. Stepped into an elevator that was in need of just a generalized cleaning, that it made the ride to the second floor as scary as getting out onto a floor that resembles a crime scene. The floors were covered with dried everything. Trash everywhere.Mind you, I have just made a 4 hour drive from Savannah and I am tired. I am still giving this place the benefit of the doubt. The room needed to be stripped of soiled linen