Ratings based on 760 Verified Reviews

3.8 out of 5
71% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, NC

Convenient and Cozy!

Posted 29-May-2017
Pros: Beds were comfortable and the location was perfect.
Cons: Breakfast wasn't good. It was free but quality could have been much better. When I arrived it wasn't re-filled.
Location: Food options in walking distance or a short drive away. I75 close.
Location was perfect. Close to I75. Several restaurants in walking distance. Breakfast wasn't the best but I would still recommend hotel. Check In was super easy and room was exactly like pictures. Beds were clean and comfortable.
Comment from Hotel Management
2-Jun-2017 by krystal, Hotel Management
Dear Dee, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thank You, Krystal W.
1 out of 5
by A verified traveller

Smelled nasty food was horrible.

Posted 23-May-2017
Don't stay here I'm still itching from seeing all those bed bugs.
Comment from Hotel Management
25-May-2017 by amit, Hotel Management
Dear Guest , Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
1 out of 5
by A verified traveller

Bed Bugs

Posted 20-May-2017
So don't stay there. Bed Bugs hotel smelled like moth balls. And food was terrible. Don't I repeat do not stay there.
Comment from Hotel Management
23-May-2017 by amit, Hotel Management
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
3 out of 5
by A verified traveller from TN

Convenience Only

Posted 17-Apr-2017
Pros: The front desk staff was very kind and professional.
Cons: Follow-up with housekeeping to ensure the rooms are properly cared for. The inside could be just as nice as the outside.
Location: High theft. There is a Chili's right next door and other restaurants in walking distance.
The hotel was nice on the outside and very conveniently located near restaurants and stores. However, my room was not in the best condition. There was a hole in the bathroom door, the showerhead was rusted, there were stains on the walls and the sheets did not look completely clean. On top of that, I woke up the next morning and several vehicles had the driver's side windows busted out of them. Apparently this is a high theft area, so don't leave anything of value in your vehicles.
5 out of 5
Recommended
for Everyone
by A verified traveller from y

The staff is great.

Posted 7-Apr-2017
Wow. All good that's all I have to say. Staff is A1 and rooms are clean. Breakfast was decent but the staff made the experience very enjoyable.
3 out of 5
by A verified traveller

Not an airport hotel

Posted 6-Apr-2017
This is NOT an airport hotel. It's far from the airport and does not have a shuttle. Expedia should not be categorizing this as an airport hotel
4 out of 5
by William

Nice location

Posted 25-Mar-2017 on Hotels
Very good staff and room
5 out of 5
by Quentin

Posted 25-Mar-2017 on Hotels
The bed/mattress was extremely hard and uncomfortable.
5 out of 5
by tracy from Atlanta, Ga

Excellent service

Posted 24-Mar-2017 on Hotels
enjoyed a comfortable quiet night
5 out of 5
by Keri

Convenient

Posted 24-Mar-2017 on Hotels
Nice hotel right off the highway so easy place for our halfway on our Miami trip