Does the cockroach make this double-occupancy?
Although I checked in early, and have no physical disability, I was given a room on the 1st floor meant for those with disabilities. Upon entering the room, I noticed the secondary lock was broken on the door and I could only use the deadbolt.
Before showering the next morning, I attempted to locate a blowdryer as I am female with shoulder-length hair, and I was in Morrow in business. There was nothing in the room. The front desk told me to look in the cabinets under the sink. There WAS NO CABINET under the sink - only exposed pipes. She then told me to look in the closet. There was NO CLOSET; only a few hangers on a metal bar, under a mounted iron and ironing board. She then told me there were no other hair dryers she could provide.
The handicapped shower had no soap dish or ledge, so any soap or shampoo had to be placed on the padded seat, and water was draining into the floor of the bathroom because there was no lip to contain it; only the shower curtain.
The AC units are the old floor-style located under the window. It was loud all night, but at least the room was cool. Unfortunately, after leaving the shower, I went to retrieve my charging phone and noticed a visitor on the floor - what appeared to be a dead (?) two-inch long COCKROACH!
I packed my bags immediately (which were not on the floor) and left the room. I was given a different room on the 2nd floor for the 2nd night of the pre-paid stay, which didn't have cockroaches, but old, stained carpets.
Comment from Hotel Management
11-Sep-2016 by amit, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.