Not clean or comfortable
Check in and check out were quick and courteous. However, the room was not very clean. There was hair on one of the towels and in the tub. The room had an odor of mildew. The furniture also felt uncomfortably moist. It was convenient to my venue, but I would not stay here again, and I would not recommend this hotel to anyone.
Comment from Hotel Management
by Amit, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey.
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.