Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Terrible internet service

Posted 25-Aug-2015
Pros: close highway
Cons: manangement
Location: numberous closed stores in the area
Poor management and staff-unprofessional. I told the front desk numerous times about their internet not working properly. I was told "we will reset it" over and over again. Finally, they said "it's down". That was a lie... I was on the third floor, it worked find on the first floor. Their internet did not have enough strength to handle the hotel. I asked for a discount . I was told " you will receive a call from management'' . I checked out a week ago and I'm still waiting to receive a phone call. And the breakfast was terrible.
Comment from Hotel Management
26-Aug-2015 by Amit, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
2 out of 5
by A verified traveller from South Carolina

many probelms with hotel

Posted 24-Aug-2015
Pros: the front desk lady was nice and tried to help.
First I found out the wi-fi in hotel was not working and there was no way to connect my laptop to internet from anywhere in hotel. The A/C was loud and made a whistle noise. There was no soap in the bath so i had to go to front desk and get it. the worst part was the very loud music from the bar across the hotel, Skybox bar. They have installed speakers and TVs outside of their store to make sure everyone passing the area become aware of their bar there! It was so disturbing that i couldnt sleep untill 2:15 am, when they closed the bar. I asked the front desk lady if she could do anything about it and she said we know about the bar and she would call them but they never lowered the sound. Called the front desk at 1:30 am and asked if the have ear plugs and of course they said no. Then i went to lobby to be in a quick area for a while and just rest a little. By 2:15 am i found out they closed and I backed to my room. Even with the whistle and rattling noise from A/C i was ready to sleep deep .
Comment from Hotel Management
26-Aug-2015 by Amit, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Overnight Stay

Posted 20-Aug-2015
Pros: The bed was very comfortable and the staff was nice.
Cons: Getting the refridgerator to work correctly
Location: There was a lot of restaurants and shopping centers nearby.
We stayed here for the night and it was one of the best places I have stayed. The only problem I had was the refridgerator did not work in one room so they moved us to another one. In this new room the refridgerator door was left open so it took a while for it to cool off. Other than that it was wonderful.
Comment from EPC
23-Aug-2015 by Amit, EPC
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Very comfortable.

Posted 17-Aug-2015
Easy check-in. No problems. Clean with a comfortable bed. In the guest directory available in the room, it says you can pick up complimentary bathroom products, like deoderant and razors etc... at the front desk, but they did not have any available. That was the only issue and it was a very minor one. Would definitely stay here again!
Comment from EPC
23-Aug-2015 by Amit, EPC
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,
2 out of 5
by A verified traveller from cinisello milano italia

Non ci tornerei.

Posted 12-Aug-2015
Moquette e condizionatore maleodoranti, lo abbiamo scelto tra altri pari prezzo perché ha la piscina ma era con acqua ferma e piena di insetti e capelli, il wi fi, che avrebbe dovuto esserci, nelle camere non funzionava... No, sono sore clemente nelle valutazioni, ma questa volta no.👎🏻
Comment from Hotel Management
14-Aug-2015 by Amit, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller from Traveling, Far East to U.S.

Location is hard to find, one map had it wrong.

Posted 10-Aug-2015
Pros: location and very quiet.
Location: Shopping, restaurants, travel access to I-75. But NOT easy access to ATL.
Location is right off I-75, close to shopping and restaurants.
Comment from Hotel Management
13-Aug-2015 by Amit, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller from tampa

Nice hotel on south side of Atlanta

Posted 23-Jul-2015
Quiet location with Gas station and restaurant within walking distance.
Comment from Hotel Management
2-Aug-2015 by Krystal, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Krystal
3 out of 5
by A verified traveller from fort myers, florida

Smelly and uncomfortable

Posted 23-Jul-2015
Bathroom smelled really bad, bed was very uncomfortable but it was to be expected. We did an overnight stop from Atlanta to North Carolina and just spent the night.
Comment from Hotel Management
2-Aug-2015 by Krystal, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Krystal
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2015
The room was very relaxing and clean. Best comfortable bed I've slept in while in a hotel. Staff was wonderful and friendly. I will be booking this hotel again in the future.
Comment from Hotel Management
2-Aug-2015 by Krystal, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Krystal
4 out of 5
Recommended
for Families
by A verified traveller

Posted 20-Jul-2015
Staff was friendly. Breakfast was good. Room was clean.
Comment from Hotel Management
2-Aug-2015 by Krystal, Hotel Management
Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Krystal