Ratings based on 875 Verified Reviews

3.8 out of 5
70% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from MD

Posted 11-Apr-2018
Pros: room size and the suite
Location: convenient
Stephanie/Cynthia was most helpful. Hotel Room needed for out of town workers
Comment from Hotel Management
17-Apr-2018 by Nick Patel, Hotel Management
Thank you so much for giving us the opportunity to serve you. I will make sure to pass on you appreciation to our staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Apr-2018
I enjoyed my stay but your coffee maker needs some tending to
Comment from Hotel Management
17-Apr-2018 by Nick Patel, Hotel Management
Thank you so much for staying with us. I have personally inspected the coffee maker and it has been replace for a new one.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Apr-2018
Excellent night rest and breakfast while on road driving to Omaha
Comment from Hotel Management
17-Apr-2018 by Nick Patel, Hotel Management
Thank you so much for staying with us. Me and my team was honor to serve you and delighted that you have enjoyed your stay. Hope you have made safe home to Omaha. Should you plan bring you back in our area, please give us another opportunity to serve you.
2 out of 5
by A verified traveller

Disappointed

Posted 8-Mar-2018
We paid too much money only to walk in a hotel that's being renovated with paint, construction pieces, and other items blocking hallways/ walkways. Stuff was just every where. Very uncomfortable. Never had this experience here.
Comment from Hotel Management
10-Mar-2018 by Amit, Hotel Management
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
1 out of 5
by A verified traveller

Posted 17-Feb-2018
There were dirty sheets and towels. Filthy hotel.
Comment from Hotel Management
19-Feb-2018 by Amit, Hotel Management
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Nice hotel

Posted 21-Jan-2018 on Hotels
Close to everything literally walking distance.. clean and being renovated. Only down side is pay cash upon checking in or use a separate debit card because they break the charges up after you sign out and will lock ur debit card for a week. Other than that will definitely go again.
Comment from Hotel Management
2-Feb-2018 by Nick Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.
3 out of 5
by A verified traveller from Florida

Posted 20-Jan-2018
Pros: Reasonalble rates
Cons: Rooms are being renovated currently. Carpet needs updating.
Location: 15 miles south of Atlanta
Unfortunate experience. Six vehicles vandalized and windows broken out one of the nights we stayed. Ours was included. Hotel security is lacking anf crime vandalism is a problem in this area. We will not be staying in this area again.
Comment from Hotel Management
4-Feb-2018 by Nick Patel, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will escalate to our team in regard to your concern.
3 out of 5
by A verified traveller

Posted 14-Jan-2018 on Hotels
Comment from Hotel Management
17-Jan-2018 by amit, Hotel Management
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,
3 out of 5
by A verified traveller

Posted 13-Jan-2018 on Hotels
Rooms are a little too noisy being that close to the highway
Comment from Hotel Management
19-Jan-2018 by amit, Hotel Management
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveller from Waco,TX

Good location

Posted 7-Jan-2018
I was here on vacation the hotel overall was nice. I am not sure off the were short handed or what but I stayed for 4 days and 3 nights and they did not clean my room 2 of those night I had to go get towel and sheets and clean my own room.The breakfast was ok it is a full breakfast.
Comment from Hotel Management
9-Jan-2018 by Nick Patel, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.