Courtyard
Check availability

Reviews of Hotel Pueblo Mágico

3 out of 5
Hotel Pueblo Mágico
Ibarra #81, Colonia Centro, Patzcuaro, MICH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 239 reviews" "
Rating 8 - Good. 49 out of 239 reviews" "
Rating 6 - Okay. 9 out of 239 reviews" "
Rating 4 - Poor. 3 out of 239 reviews" "
Rating 2 - Terrible. 1 out of 239 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends had recently stayed at Hotel Pueblo Magico and highly recommended it. It was charming, quiet and friendly. Great location. Would definitely stay here again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot.
Stayed 1 night in Feb 2024

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Welcome. Refreshments and cookies upon arrival.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph, Sturgeon Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay ... comfortable beds, lots of available water, complimentary snacks and coffee, beautiful common area, even a warm fire in the morning!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful colonial building. Very friendly staff. Drinking water, coffee, tea & cookies offered throughout the day & evening. Walking distance from Plaza.
Stayed 1 night in Jan 2024
Response from Hotel Pueblo Mágico on Feb 9, 2024
Thank you for your wonderful review, Lauren! We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel truly is "magical". The attention to the needs of the guests and the decor in this converted hacienda is amazing.
Stayed 2 nights in Jan 2024
Response from Hotel Pueblo Mágico on Feb 9, 2024
Thank you, Claudia!It's our pleasure to attend to the needs of our guests, and we're delighted that you appreciated our attention to detail in the decor of our converted hacienda. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Lynda, Osoyoos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the two chairs in the room. Loved the cookies & coffee available at all times. Very nice Hotel. Would recommend it.
Stayed 2 nights in Jan 2024
Response from Hotel Pueblo Mágico on Feb 9, 2024
Thank you Linda, we are glade to know that you enjoyed the amenities in your room, We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
We can’t wait to visit Pátzcuaro again and when we do we will be staying at Hotel Pueblo Mágico. Everything was glorious, beautiful and beautifully tended-to and sparkling clean. The staff were lovely friendly and helpful. And the location was perfect
Stayed 1 night in Jan 2024
Response from Hotel Pueblo Mágico on Feb 9, 2024
Theodore, we're happy to hear you enjoyed your stay at Hotel Pueblo Mágico! Thank you for your kind words about our staff, cleanliness, and location. We look forward to welcoming you back on your next visit to Pátzcuaro!

2/10 Terrible

Maria

Stayed 1 night in Jan 2024
Response from Hotel Pueblo Mágico on Feb 9, 2024
Maria, gracias por tomarte el tiempo para dejarnos una reseña. Lamentamos mucho no haber cumplido con tus expectativas durante tu estancia. Nos encantaría recibir más detalles sobre tu experiencia para poder mejorar nuestros servicios. Por favor, no dudes en ponerte en contacto con nosotros directamente si hay algo en lo que podamos ayudarte. Esperamos tener la oportunidad de atenderte mejor en el futuro.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean I well recommend to stay in this hotel
Stayed 1 night in Dec 2023
Response from Hotel Pueblo Mágico on Feb 9, 2024
Gracias por tu visita y recomendación, Maria. Te esperamos de nuevo pronto.

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I did not like internet non existent. Other then that loved it
Response from Hotel Pueblo Mágico on Feb 9, 2024
Thank you for your feedback Fátima, and we appreciate your kind words! We apologize for the inconvenience with the internet, and please know that we will work on resolving this issue promptly. We're glad to hear that you otherwise enjoyed your stay. Thank you again for choosing us!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Super nice
Stayed 1 night in Oct 2023

10/10 Excellent

Má. Refugio

Stayed 1 night in Aug 2023
Response from Hotel Pueblo Mágico on Sep 9, 2023
Muchas gracias Refugio. Te esperamos pronto en Pátzcuaro de nuevo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet spot in Patz!
Very friendly service and spotlessly clean hotel. My only complaint would be the extremely small bathroom! Bed was very comfortable and everything else was great! Wished they served breakfast though...
Stayed 4 nights in Aug 2023
Response from Hotel Pueblo Mágico on Aug 12, 2023
Thank you for staying with us, we look forward to your next stay in Pátzcuaro.

4/10 Poor

James, Whitby

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Dirección Hotel Pueblo Mágico. on Jul 26, 2023
¡Hola James! Lamentamos que su estancia no supero sus expectativas. Nos ayudaría mucho si nos puede contar más qué pasó y cómo podemos mejorar para su próxima estancia. Le dejamos nuestro correo para darle seguimiento: hotelpueblomagico@hotmail.com. Gracias de nuevo por la retroalimentación.

8/10 Good

Deborah, palm springs

Stayed 2 nights in Jul 2023
Response from Hotel Pueblo Mágico on Aug 12, 2023
Muchas gracias Deborah, los esperamos de vuelta pronto.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Pueblo Mágico on Jul 14, 2023
Gracias por tu estancia Angela, los esperamos pronto.

10/10 Excellent

Esperanza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel, the staff was super friendly and helpful. My friend loved the beautiful inner patio. The room was spacious and clean. It took us around 12 min to walk to the main plaza and less to other touristic attractions like The Hospitalito. The room smelled nice which is a plus in Mexico!
Response from Hotel Pueblo Mágico on Jul 14, 2023
Thank you for kind comments Esperanza, we look forward for you next visit to Pátzcuaro.

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Lugar a mi Familia y a Mi nos encanto es un Hotel Muy Bonito y Acogedor
Stayed 1 night in Jun 2023
Response from Hotel Pueblo Mágico on Jul 1, 2023
Muchas gracias Cecilia, esperamos tenerlos pronto de vuelta.

10/10 Excellent

Idwings R. Silva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is wonderful, it’s such a pretty and quiet place with fountains inside de premises, the rooms are great and cozy and me being a coffee fan, I was super happy they always had coffee and cookies available.
Stayed 1 night in May 2023
Response from Hotel Pueblo Mágico on May 25, 2023
Thank you for staying with us, we are glad you had a good time here. We look forward to have you again in Pátzcuaro.

10/10 Excellent

Ivan

Stayed 1 night in Apr 2023
Response from Hotel Pueblo Mágico on May 25, 2023
Gracias por hospedarte con nosotros, te esperamos pronto.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from GRIS RUIZ on May 2, 2023
Gracias, por confiar en nosotros y gracias por compartir, le esperamos nuevamente, su opinion es muy importante!

10/10 Excellent

MONTSERRAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muy hermoso limpio tranquilo y muy cómodas la camas y súper atención calidez en el servicio
Stayed 1 night in Mar 2023
Response from GRIS RUIZ on Mar 29, 2023
Gracias por su preferencia y reconocimiento a nuestra labor, estamos argentes para continuar mejorando, es un placer atenderles, les esperamos pronto.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from GRIS RUIZ on May 2, 2023
le esperamos nuevamente gracias por su preferencia.

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from GRIS RUIZ on May 2, 2023
Gracias por su preferencia, será un placer recibirle nuevamente.

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio, tranquilo muy silencioso para dormir tranquilo, personal muy amable tiene agua café y té disponible gratis.
Stayed 1 night in Feb 2023

8/10 Good

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel, great place to stay in Patzcuro. We had 3 rooms and no one had hot water for showers in the morning. We would stay there again even with hot water issue.
Stayed 1 night in Jan 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pleasure!
We only spent a night but what a beautiful hotel. Had to take many pictures. The check-in was flawless, the room was beautiful, very clean and so quiet. It was great to have on-site parking. Can't say enough. We will be back.
Stayed 1 night in Jan 2023

8/10 Good

Patrick De

10/10 Excellent

Araceli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at this beautiful, quiet, quaint hotel. The staff was beyond friendly and attentive. The hotel is within walking distance to the plaza, about 2 blocks away. The rooms and hotel are clean and up to date. They have complimentary tea, coffee, water, and cookies. They also referred us to eat at the Naranjo restaurant hotel, a sister hotel on the plaza, where we experienced fine dinning with an upscale ambiance and tasty food and drinks. We would definitely stay here again!

10/10 Excellent

Catharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the staff who were especially kind and attentive. The décor of both the room and exterior spaces was beautiful. Very clean. Great vibe.
Stayed 1 night in Nov 2022
Response from GRIS RUIZ on Jan 6, 2023
Thank you very much Catharine, for us was a pleasure have your visit. Kind regards.Happy Year 2023

10/10 Excellent

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very clean and cozy, in walking distance of the main plaza and all the historic sites. On site parking was safe and conveniant. Complimentary coffee and cookies available all day a plus! Staff was very hospitable and someone was always available at the front desk. We showered in the evening and had no issues with the hot water. Look forward to staying here again when we return to Paztcuaro.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from GRIS RUIZ on Nov 5, 2022
Muchas gracias por tu visita, saludos cordiales, te esperamos pronto.

8/10 Good

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EN LA DUCHA FALLA MUCHO EL AGUA CALIENTE TUVIMOS Q ESPERAR 40 MIN. PARA PODER BAÑARÑOS.
Stayed 2 nights in Jul 2022
Response from GRIS RUIZ on Jul 25, 2022
Hola Manuel, agradecemos el comentario, nos ayuda a mejorar. Una disculpa por el inconveniente y seguramente en su próxima visita esto ya no sucederá. Muchas gracias.

8/10 Good

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service
Great location, lovely staff, comfy king bed. Daily coffee, tea, and cookies was very nice. We would have given all 5-star except for two things: the shower was pretty bad - leaked and the head was blocked - and most important no internet in the room. If you rely on that like I did for work, I can’t recommend. Otherwise, very nice and great value.
Stayed 2 nights in Feb 2022
Response from GRIS RUIZ R. on Mar 6, 2022
Thnak you very much Bobbi, your comments are very important fot us, kind regards. We hope see you again.

10/10 Excellent

Laura

Stayed 2 nights in Feb 2022
Response from Griselda Ruíz on Apr 26, 2022
Gracias, para nosotros es un placer atenderle, le esperamos con gusto, en su nueva visita.

8/10 Good

Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel, not too far off the big main square. Quiet & the staff is great
Stayed 1 night in Feb 2022
Response from Gris Ruiz on Feb 27, 2022
Hello Leigh, thank you very much for your preference, for us was great recived you. We hope see you again. Kind regards.

10/10 Excellent

greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a perfect trip
Wonderful hacienda style hotel with great staff and very quiet. Only 5 minutes to the center and all the great restaurants
Stayed 1 night in Jan 2022
Response from GRIS RUIZ on Jan 24, 2022
Hola, thank you very much for your visit, we are so happy to know about it, we hope see you again, Best regards.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the hotel , specially the garden Service was great !
Stayed 1 night in Nov 2021
Response from GRIS RUIZ on Jan 25, 2022
Thank you very much for your visit, we are so happy, because you enjoed, Kind regards.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the hotel specially the garden ! The service was excellent!
Stayed 1 night in Nov 2021
Response from GRIS RUIZ on Jan 25, 2022
Thank you very much for your preference, was very nice to meet you. Kind regards.

10/10 Excellent

Santiago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the main plaza. Very clean and the staff was amazing. Over all great place. I will stay there again when i come back.
Stayed 1 night in Oct 2021
Response from Griselda Ruíz on Nov 2, 2021
Thank you for your visit, we appreciate your trust, it is a pleasure to serve you and we look forward to welcoming you soon. We are pleased to know that you enjoy your stay with us.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2021
Response from Gris Ruiz on Oct 11, 2021
Hola, buenas tardes Agradecemos su visita y nos gustará siempre recibirle. Saludos cordiales.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel are very friendly and accommodating. The hotel is quite beautiful and kept spotlessly clean.
Stayed 3 nights in Jul 2021
Response from Gris Ruiz on Aug 2, 2021
We appreciate your preference, it is a pleasure to have you at home

10/10 Excellent

Fausto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Gris Ruiz on Aug 2, 2021
Estimado Fausto, para nosotros es un placer recibirle en esta su casa y más aún saber que disfrutó mucho de su estancia, esperamos con gusto su regreso.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical. Such a beautiful hotel and the people are so friendly. Everything is blocks away. Such a wonderful stay.
Stayed 2 nights in Jul 2021

6/10 Okay

Chris

Business traveller
Disliked: Staff & service, property conditions & facilities
Over rated
There was no hot water in the shower. There was no one in reception when you needed. The photos of the hotel were very misleading.
Stayed 1 night in Jun 2021
Response from Gris Ruiz on Jun 7, 2021
We really sorry Chris. Our apologies. Kind regards.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Gris Ruiz on May 30, 2021
Hola, muchas gracias Carlos ha sido un gusto tener su visita y esperamos que sea una de muchas más. Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Gris Ruiz on Apr 17, 2021
Hola, muchas gracias por su confianza y preferencia, fue un gusto tener su visita. Los esperamos muy pronto nuevamente. Saludos cordiales.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, patio full of plants and flowers. Gorgeous decoration thru out.
Stayed 1 night in Apr 2021
Response from Gris Ruiz on Apr 17, 2021
Hello, thank you so much, for your visit and comments, we are so happy about it. Kind regards, and w´ll see you again.