Balcony

Reviews of Hotel Posada de la Salud

2.5 out of 5
Hotel Posada de la Salud
Avenida Serrato #9, Patzcuaro, MICH

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 84 reviews" "
Rating 8 - Good. 27 out of 84 reviews" "
Rating 6 - Okay. 11 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the main plazas, but without the traffic.
Response from José M Téllez Administrador on May 18, 2023
Muchas gracias por hospedarse con nosotros

6/10 Okay

Alfonso

Travelled with partner
Disliked: Amenities
You get what you pay for,don’t spect for shampoo or bottle water among other things
Stayed 1 night in Mar 2023
Response from José M. Téllez Administrador on Mar 14, 2023
Gracias por hospedarse con nosotros, en cada habitación hay una Jarra vacía y vasos, y en la recepción hay un garrafón con agua Epura para que se sirvan la cantidad que deseen

6/10 Okay

Alfonso

Travelled with family
Disliked: Amenities
The hotel is okay, but you get what you pay for
Stayed 1 night in Mar 2023
Response from José M Téllez Administrador on Mar 9, 2023
Gracias por hospedarse con nosotros

10/10 Excellent

Jose

Travelled with family
Patzqy
Jorge at front desk was very helpful and friendly. The hotel is nice and within walking distance to everything in Patzcuaro.
Stayed 2 nights in Feb 2023
Response from José M Téllez Administrador on Mar 1, 2023
Buenas noches, gracias por alojarse con nosotros

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 2 nights in Feb 2023
Response from José M Téllez Administrador on Feb 16, 2023
Fue un placer atenderlos

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en orden
Stayed 1 night in Jan 2023
Response from José M Téllez Administrador on Feb 1, 2023
Gracias por hospedarse con nosotros

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The front desk person was amazing, he let us in before check in time at no extra charge
Stayed 1 night in Jan 2023
Response from José M Téllez Administrador on Jan 25, 2023
Buenas noches, gracias por alojarse con nosotros

4/10 Poor

Guadalupe

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathrooms are tiny. Almost imposiible to shower or use toilet. Door doesnt close all the way. Visible mold.
Stayed 1 night in Oct 2022
Response from José M. Téllez Administrador on Nov 2, 2022
Lamento que el baño no haya sido de su agrado, tomaremos acciones para mejorarlo

6/10 Okay

Rafael, Mexico

Everything was ok. Good location, ok room and I had hot water
Stayed 1 night in Sep 2019

6/10 Okay

Raine

Liked: Cleanliness, property conditions & facilities, room comfort
Why don’t hotels in Patzcuaro have heat??
I have been staying at this hotel for more than 20 years. What has changed? Very little. Things work but need upgrading, The lighting, if anything, gets darker and darker as lower wattage bulbs get substituted by the new management. I’d say it would be good lighting for a mole. Impossible to read by, just enough light to find the bathroom which is cold porcelain and steel with never anywhere to set your kit on. There is wifi, locked inside a thick brick walled room so the signal extends about six feet. There has been a fix promised for at least six years but never has materialized. That is why I cut my visit short this year and moved hotels. Great location if you don’t mind bells, and if you are in Mexico you had better get used to them. Would I stay there again? Probably, out of habit.
Stayed 2 nights in Feb 2019
Response from José Miguel Téllez Mendoza on Feb 9, 2019
Lamento que no fuera de su agrado la iluminación, eso se resuelve fácilmente y sobre el wifi, trabajaremos para mejorarlo, gracias por su señalamiento.

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location but you get what you pay for
The beds feel like steel but the location is supreme. Friendly staff, the water volume for the shower was an issue.
Stayed 1 night in Nov 2017
Gracias por su comentario, buscaremos tener en algunas habitaciones colchones mas suaves, por favor solicitarlo, o al recibir la habitación pedir que le muestren otra que sea de su agrado si hay disponibles.

6/10 Okay

Pansy, Surrey, England

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quiet hotel near the main square.
Good calm base near all main sights & shops. Mattresses were comfortable but although sheets were clean, they didn’t fit beds properly. Curtains were not long enough so about a foot of bedroom was visible! The bathroom needs updating Fabulous Mexican restaurant nearby called Tradicion, which is open for great breakfasts & Michoacan food until 6pm
Stayed 5 nights in Oct 2017
Response from José Miguel Téllez Mendoza on Nov 8, 2017
Muchas gracias por sus comentarios, mejoraremos las cortinas y los detalles que nos hizo referencia,saludos

6/10 Okay

Chong Keng

Liked: Cleanliness
Disliked: Room comfort
A room that's warm
There was no air conditioning and no ventilation. Room was very warm

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite place to eat is at a hamburger stand which sets up after 6:30pm. The shops as well as the plazas are wonderful. We enjoyed parades with brass band and fireworks.

6/10 Okay

Nikki, Canada

Liked: Cleanliness
Beautiful sunny terraces, tight quarters and noisy
The rooms are small, and you can hear everything. I'm a sound sleeper, but guests checking in in the middle of the night will wake you up. The walls are thin, the doors and windows are wooden and lock with latches. The rooms all border the terrace area, it's very pretty but forget privacy. There is a tiny fireplace and they supply wood. There is a basilica across the street that rings their bells every half hour, and a rooster that chimes in too. The man running the hotel is lovely, when you can find him. The elderly aunts that run the place are pretty grumpy. We stayed in a double-bed room. There was a few feet around the sides and foot of the bed, the bathroom and a closet for your clothes. Very tight quarters. I would recommend a larger room with two beds. The water pressure is very poor and the shower head sprayed in every direction, so keep your clothes out of there while showering. Our friends in adjacent room had the same problem. The toilet clogs easily, I think they recommend putting your paper in the garbage instead of flushing it. The internet connection was good and there was a plug to charge my laptop in the room. The compound is closed at 10pm for security, but guests can ring the doorbell and be let in at all hours. It's two blocks from the town square. We went for Day of the Dead and our street was filled with flower vendors, the smell was beautiful. Loved the festival, the food in town was fabulous, we recommend Almuerzos & La Surtidora.

10/10 Excellent

JOSUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maravilloso lugar
lugar solido agradable confortable para un descanso pleno y confortador, el unico detalle un poco lejos el estacionamiento de ahi en fuera excelente
Stayed 1 night in Dec 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy agradable y tranquila, totalmente recomendable en cuestión de calidad y precio, queda todo muy cerca
Stayed 1 night in Dec 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from José M Téllez Administrador on Nov 1, 2023
Fue un placer atenderlos

8/10 Good

ROSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar agradable y limpio. El servicio es bueno. Agua caliente. Muy seguro. Excelente ubicación en relación al centro.El internet en la habitación regular. Escuche que en el jardín funciona bien. Puedes guardar el coche en lugares cercanos por una tarifa razonable. Me volvería a quedar.
Stayed 1 night in Aug 2023
Response from José M. Téllez Administrador on Aug 6, 2023
Muchas gracias por hospedarse con nosotros

10/10 Excellent

Jose Luis

Stayed 1 night in Apr 2023
Response from José M Téllez Administrador on Apr 11, 2023
Muchas gracias por hospedarse con nosotros,

8/10 Good

Ociel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from José M Téllez Administrador on Apr 4, 2023
Gracias por hospedarse con nosotros

10/10 Excellent

Karla Jazmín

Stayed 1 night in Jan 2023
Response from José M Téllez Administrador on Mar 6, 2023
Muchas gracias por hospedarse con nosotros

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Response from José M. Téllez Administrador on Jan 14, 2023
Muchas gracias por hospedarse con nosotros, fue un placer atenderle

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion, bonitas instalaciones
Response from José M Téllez Administrador on Dec 19, 2022
Gracias por hospedarse con nosotros, fue un placer servirle

10/10 Excellent

ILEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Dec 2022
Response from José M Téllez Administrador on Dec 6, 2022
Gracias por hospedarse con nosotros

2/10 Terrible

Fernando

Stayed 1 night in Oct 2022

10/10 Excellent

JORGE ALBERTO

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
me gusto que cuando me recibieron fueron muy amables, el ingreso es una casa típica de Pátzcuaro muuuyy bonitaaaa, por el precio que pagué superó mis expectativas, esta muy bien ubicado, todo me quedó cerca, y el jardín también es muy agradable y relajante.
Stayed 1 night in Oct 2022
Response from José M. Téllez Administrador on Oct 7, 2022
Gracias por hospedarse con nosotros

10/10 Excellent

LIDIA

Stayed 1 night in Aug 2022
Response from José M. Téllez Administrador on Aug 31, 2022
Gracias por hospedarse con nosotros, fue un placer servirle

10/10 Excellent

Francesc

Stayed 1 night in May 2022
Response from José M. Téllez Administrador on May 22, 2022
Muchas gracias por hospedarse con nosotros, fué un placer servirle

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el detalle de la chimenea en la habitación me encantó, la cama muy cómoda y las cobijas super suaves.
Stayed 2 nights in Apr 2022
Response from José M Téllez Administrador on Apr 13, 2022
Gracias por hospedarse con nosotros

2/10 Terrible

guillermo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
muy mal servicio y muy corriente
Stayed 1 night in Mar 2022
Response from Administrador José Miguel on Mar 18, 2022
Lamentamos su disgusto, la habitación que reservó era para 2 personas con una cama, intentaron pasar 3 adultos y lo impedimos

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
es un lugar comodo. limpio, cerca de todo, y economico
Stayed 1 night in Jan 2020
Response from José Miguel on Feb 1, 2020
Gracias, estamos para servirle

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Estancia tranquila, amable y comedida. Quizá falte algún champú para el pelo.
Stayed 1 night in Jan 2020
Response from José Miguel on Jan 16, 2020
Gracias por hospedarse con nosotros

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Maria del socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy agradable
Muy cèntrico, agradable y limpio. TV y Wifi. Atención eficiente y càlida.
Stayed 1 night in Aug 2019

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relativamente bien en costo-beneficio, buena opción para viaje de trabajo.
Stayed 1 night in May 2019

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
los colchones estaban bastante duros, fue incomodo dormir
Stayed 4 nights in Mar 2019
Response from José Miguel Téllez Mendoza on May 1, 2019
Buenas tardes, gracias por su observación, revisaremos los colchones,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien......................................................
Stayed 1 night in Apr 2019

10/10 Excellent

Gina, Cd. de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente trato y todos dispuestos a ayidar
Stayed 4 nights in Nov 2018

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit dans une très belle petite ville
Nous avons adoré, accueil très prévenant, nous avons pu profiter du patio, l'hôtel est d'un bon rapport qualité /prix, et tout près de la Basilica de la Salud
Stayed 2 nights in Oct 2018

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar muy recomendable es un lugar muy logístico bueno limpieza atención en general está muy bien
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
centrico
Muy cerca del centro, muy accesible, Excelnte atención a los problemas que se puedan presentar, muy tranquilo
Stayed 1 night in Aug 2018

8/10 Good

jose gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación.
Buen lugar para pasar la noche, considerando el precio. Lo único malo es que no cuenta con estacionamiento. Este se paga aparte. $50.00 por noche.
Stayed 1 night in Feb 2018

10/10 Excellent

IXCHEL, JAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AGRADABLE Y CENTRICO
UN HOTEL MUY AGRADABLE PARA PODER DISFRUTAR DEL PUEBLO TRANQUILAMENTE Y CON UNA EXCELENTE UBICACIÓN, SI DUDA VOLVEREMOS A VISITARLOS
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La actitud de los trabajadores fue muy poco positiva,
Stayed 1 night in Jan 2018
Response from José Miguel Téllez Mendoza on Jan 29, 2018
Cómo responder a un anónimo?

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Miguel, Zapopan

Liked: Cleanliness, staff & service
Disliked: Room comfort
HOTEL ECONÓMICO QUE DEBE MEJORAR
El hotel es económico pero puede mejorar con poca inversión mi experiencia es asi: EL colchón es de los más malos no se puede descansar y duele la espalda y eso que me quedé una noche. Las tolosa del hotel parecen para secarse las manos sumamente baratas y pequeñas con un poco más de dinero pueden mejorarlas. Deje el auto afuera y no tuve problemas pero deberían poner una cámara y más luz que con menos de dos mil pesos lo podrían hacer. Pareciera que debido a que compramos por expedita nos dieron una de las habitaciones peores que si hubiéramos pagado hay físicamente. Deben mejorará que sólo estuve en el hotel de 11 pm a 7 am y me sentí incómodo.
Stayed 1 night in Oct 2017
Response from José Miguel Téllez Mendoza on Oct 23, 2017
Buenas noches, lamento que no haya sido de su agrado la habitación, agradezco sus sugerencias y revisaré dicha habitación donde se hospedó, y si tenemos cámaras en la calle,recepción, jardín y otras áreas comunes del hotel

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Excelente trató, atención del personal y encargados.
Stayed 1 night in Jul 2017
Muchas gracias por sus comentarios, fue un placer servirlos, vuelan pronto. José Miguel Téllez M.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación, limpieza y atención.
Muy buen trato con el personal del hotel. Lo recomiendo, las instalaciones bien.
Stayed 1 night in Jul 2017

10/10 Excellent

Jorge E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Muchas gracias, estamos para servirles,nos gustaría verlos de nuevo por ésta su casa. ATTE José Miguel Téllez M. Administrador