Hallway

Reviews of Hosting House Express

3 out of 5
Hosting House Express
Miguel Silva 276 Centro 1C Norte al Ote, Morelia, MICH

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 116 reviews" "
Rating 8 - Good. 35 out of 116 reviews" "
Rating 6 - Okay. 17 out of 116 reviews" "
Rating 4 - Poor. 10 out of 116 reviews" "
Rating 2 - Terrible. 5 out of 116 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, muy limpio, con muy buen servicio.
Stayed 5 nights in Feb 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

oriana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I would not recommend this property. 1. Our room had no windows, no airflow and no ventalation (room 103). Everytime we came back to the room it was considerably warmer than the lobby. 2.We asked for a second key since we were going to split up for the day. There was no second key. 3. There was a gap between the floor and the door. The lights from the lobby did not allow the room to de completely dark because of this gap. We could also hear all the conversations from the lobby and noise from the cars on the street due to this opening. 4. The mattress was uncomfortably firm.
Stayed 6 nights in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Terrible hotel
I would like to preface with the staff of the hotel were extremely professional, kind and supportive. The owner has no consideration for guests. Most rooms don’t have windows as advertised. The staff upgraded my room because I felt claustrophobic. Later the owner thought it would be a wonderful idea to have active construction to the roof of the hotel beginning at 7AM. I got no rest there. Once again, incredible staff that was accommodating and professional but it didn’t make up for the owner only wanting the guests to pay then feel swindled afterwards.
Stayed 3 nights in Oct 2023

2/10 Terrible

kenneth

Disliked: Property conditions & facilities
Bad A/c left four days early
Stayed 1 night in May 2023
Response from Recepción on May 29, 2023
Muchas gracias! Es un placer atenderle, sus comentarios son muy valiosos para nosotros.

10/10 Excellent

Claude

Stayed 3 nights in Mar 2023
Response from Recepción on May 29, 2023
Muchas gracias! Es un placer atenderle, sus comentarios son muy valiosos para nosotros.

4/10 Poor

Nora

Travelled with family
Disliked: Staff & service, property conditions & facilities
The first two t.v didn't work at all. There was a scorpion in in my room and there was another guest who also found one in their room. The water in the shower was not working it came out hot, warm and cold all the time. It wasn't consistent just warm, hot or cold.
Stayed 7 nights in Mar 2022
Response from HOSTING HOUSE EXPRÉSS on Mar 31, 2022
¡HOLA...! Muy buen día Srta. Nora, de ante mano un cordial saludo, es un gusto para nosotros poder brindarle el mejor servicio y calidad a cada uno de nuestros huéspedes, estamos para servir y apoyar en todas las necesidades que usted tenga. Le agradecemos mucho su valiosa opinión del servicio y calidad en su estancia, así podremos mejorar la calidad y esperamos pueda volver pronto para que le resulte aún más satisfactoria su estadía.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again in a heart beat
This was a very good experience, only two less than perfect observations. Parking was off site and we were led to believe it was valet. The cleaning was limited on our extended day due to miscommunication. These should not have been an issue because we did have a Spanish interpreter.
Stayed 1 night in Jan 2022
Response from HOSTING HOUSE EXPRÉSS on Mar 2, 2022
¡HOLA...! Muy buen día Srta. NANCY, de ante mano un cordial saludo, es un gusto para nosotros poder brindarle el mejor servicio y calidad a cada uno de nuestros huéspedes, estamos para servir y apoyar en todas las necesidades que usted tenga. Le agradecemos mucho su valiosa opinión del servicio y calidad en su estancia, así podremos mejorar la calidad y esperamos pueda volver pronto para que le resulte aún más satisfactoria su estadía.

10/10 Excellent

zuri arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Un Hotel muy agradable , super céntrico
Stayed 4 nights in Nov 2021
Response from Express on Nov 11, 2021
¡HOLA...! Muy buen día Sr. ZURY, de ante mano un cordial saludo, es un gusto para nosotros poder brindarle el mejor servicio y calidad a cada uno de nuestros huéspedes, estamos para servir y apoyar en todas las necesidades que usted tenga. Le agradecemos mucho su valiosa opinión del servicio y calidad en su estancia, así podremos mejorar la calidad y esperamos pueda volver pronto para que le resulte aún más satisfactoria su estadía. A nombre del personal del Hotel "HOSTING HOUSE EXPRESS" le mandamos un cordial saludo y de antemano se encuentra completamente bienvenida, y le esperamos con mucho gusto a fechas futuras. GRACIAS!!!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 😊
Stayed 5 nights in Jul 2021

6/10 Okay

Alba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito. Solo algunas consideraciones.
El hotel es bonito, las camas cómodas y el personal muy amable y servicial, me permitieron hacer check-in antes de la hora. Todo eso son los pros de mi estancia. Lo negativo que que son pocas habitaciones y hay mucho “eco”, escuchas todo!!! Desde las otras habitaciones como de ambos “mini” patios. (Frente y posterior) La señal de teléfono era pobre en mi habitación, y hubo dos incidentes durante mi estancia. 1. Huéspedes muy ruidos a deshoras, pasada la 1 am hablando a todo pulmón en uno de mis patios, no dejaban dormir. 2. Otros huéspedes, día distinto eran casi las 2:30 am y tenían un ruido exagerado en el patio y se oía como si estuvieran destapando cervezas, después golpeando la puerta de una de las habitaciones, durante varios minutos. Estos dos incidentes me dejaron muy poco satisfecha. Casi no pude descansar.
Stayed 9 nights in Jul 2021

10/10 Excellent

Alba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in May 2021

10/10 Excellent

Alba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
They put attention to details. It was an amazing stay.
Stayed 4 nights in May 2021

10/10 Excellent

Jose, Califonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute, welcoming, quite and close to historic downtown. Clean and very appealing
Stayed 1 night in Nov 2020
Response from Luis on Nov 28, 2020
Agradecemos sus comentarios, son muy importantes para nosotros. Gracias por su estadía.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Hosting house is a small, quaint hotel done in classic style. The building and rooms are beautiful. Coffee and coolies in the morning to send you on your way
Stayed 1 night in Nov 2020
Response from Luis on Nov 28, 2020
Agradecemos sus comentarios, son muy importantes para nosotros. Gracias por su estadía.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very quite not far from downtown.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing service
great experience, exceptional service from checking in, checking out and special requests. Front desk was great with information for local activities.
Stayed 4 nights in Oct 2018
Response from RECEPCION on May 3, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

Carlos

Disliked: Room comfort
Not even the essentials
The hotel is priced way too high. The hotel does not even have a hair dryer.
Stayed 2 nights in Dec 2017

10/10 Excellent

Brian, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Best for value
Hope the inner rooms had windows since there is no a/c other than that it's great
Stayed 2 nights in Jun 2017

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and convenient stay.
I was expecting less, but I was amazed as to how comfortable and enjoyable it was to stay at Hosting House Express. I would recommend staying at this beautiful hote.

8/10 Good

Francisco Javier

Travelled with partner
Aceptable
Stayed 2 nights in Mar 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, accesible en precio, una ubicación practica para la movilidad a pie en las areas turísticas.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dulce Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente la recepcion muy amable y sobre todo muy cerca del centro volveria mil veces a el mismo lugar
Stayed 3 nights in Mar 2024

4/10 Poor

Alejandra

Disliked: Staff & service, amenities
El hotel es muy básico, por lo cual deberían echarle más ganas para hacer la estancia confortable. No hay ni botellas de agua en las habitaciones y te quieren cobrar hasta los kleenex. No hay ni basurero en la habitación, que es muy pequeña, por cierto, y se escucha todo, hasta cuando estornudó el huésped de la habitación contigua. Al hacer check in, Ricardo de recepción fue muy amable, pero al día siguiente estuvo otro muchacho (güero de ojos claros) bastante patán, pedí media hora de tolerancia para hacer el check out y se negó, sin dar alguna solución. Honestamente no vuelvo a elegir este hotel; me quedé otro día en Morelia, pero con esa actitud del recepcionista, mejor me fui a otro hotel del mismo costo y mucho mejor ubicado, frente a la Catedral.
Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn Lizeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio Javier

Travelled with family
Falta estacionamiento
Stayed 1 night in Jan 2024

10/10 Excellent

Gethsemany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Esta bien ubicada y el personal es muy atento, carece de opciones para comer, así como, de tiendas.
Stayed 4 nights in Dec 2023

8/10 Good

Joel

Travelled with family
Liked: Amenities, property conditions & facilities
Pésimo internet nunca se conectó y señal de celular era mala por paredes; el sanitario muy incómodo era pequeño pero tapa grande. Olvidamos unas botas y jabonera y al regresar a buscar dijeron camaristas que no había nada, el lugar muy acogedor pero esos detalles lo hacen mejorable.
Stayed 3 nights in Dec 2023

6/10 Okay

Jazmin

Travelled with family and small children
Liked: Cleanliness, staff & service
Sin comentarios.
Stayed 1 night in Dec 2023

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Karla Michelle

Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Joel

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Evelyn Yetlanetzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

María Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was close to downtown área
Stayed 2 nights in Jul 2023

8/10 Good

JOSE ANTONIO

Liked: Staff & service, property conditions & facilities
BUEN LUGAR A PRECIO RAZONABLE
Stayed 3 nights in Jul 2023

10/10 Excellent

Juan Martinez

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

MARY GLORIA

Stayed 1 night in Jul 2023

10/10 Excellent

Ismael

Stayed 2 nights in Jul 2023

10/10 Excellent

LUCIA

Stayed 2 nights in Jun 2023
Response from HOTEL EXPRES BY HOSTING HOUSE on Jun 23, 2023
Muchas gracias Lucia, excelente día

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encanto el hospedaje, a tan solo dos cuadras de la avenida principal. Muy limpio y lindo el lugar, y el personal muy amable. Sin duda, regresamos.
Stayed 1 night in May 2023
Response from Recepción on May 29, 2023
Muchas gracias! Es un placer atenderle, sus comentarios son muy valiosos para nosotros.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único malo es que en la publicidad NO indican que el estacionamiento se encuentra a 3 cuadras.
Stayed 3 nights in May 2023
Response from Recepción on May 29, 2023
Muchas gracias! Es un placer atenderle, sus comentarios son muy valiosos para nosotros.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve necesidad de pernoctar en la ciudad y encontré opciones en el centro histórico donde me encontraba, me decidí por éste hotelito y no me arrepiento. buen servicio y cómodo, bien ubicado y a una buena tarifa.
Stayed 1 night in May 2023
Response from Recepción on May 29, 2023
Muchas gracias! Es un placer atenderle, sus comentarios son muy valiosos para nosotros.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Arrizon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion
Stayed 1 night in Mar 2023