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Reviews of Oaks Moranbah Suites

4.5 out of 5
Oaks Moranbah Suites
11 Bacon Street, Moranbah, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 61 reviews" "
Rating 8 - Good. 21 out of 61 reviews" "
Rating 6 - Okay. 4 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 3 nights in Oct 2023

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort
Great stay, amazing manager
Great accomodation, close to everything. The manager provided exceptional customer service and went above and beyond to make our stay enjoyable- thank you
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Modern tidy premises. Comfortable with well appointed appliances. Bit pricey as always in Moranbah but best place in town, will stay again.
Stayed 2 nights in Mar 2023
Response from Oaks Moranbah Suites on Mar 21, 2023
Hi guest, Thank you for taking the time and leaving us a feedback. We are glad that you enjoyed your stay. We look forward to welcoming you again!

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2023
Response from Oaks Moranbah Suites on Mar 20, 2023
Hi Kirsty. Thank you for taking the time to rate us. We are glad to know that you enjoyed your stay with us! We look forward to welcoming you again.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Excellent Check & Check out. Terence the Manager was very helpful. The only problem was I saved up for my holiday & had cash to pay. Unfortunately the oaks did not take cash
Stayed 4 nights in Dec 2022

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, room comfort
Very clean modern apartment. Comfortable bed and tv in bedroom which I appreciate as a lot of other motels/hotels have removed the tv in the bedroom. Plenty of parking available and walking distance to restaurants and pubs.
Stayed 3 nights in Feb 2022
Response from Hotel Manager on Apr 11, 2022
Hi Brett, Thank you for taking the time and leave us a review. We appreciate your feedback and glad that you enjoy your stay with us. We look forward to welcoming you again in the future.

8/10 Good

Vasos

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Anibal

Business traveller
Liked: Cleanliness, room comfort
Technician stay
Stayed 2 nights in Apr 2021
Response from TM on May 26, 2021
Thanks very much for your feedback, come back soon

10/10 Excellent

david

Business traveller
Liked: Cleanliness, room comfort
Always friendly at reception and they accommodated me after the Oaks had overbooked, even gave me the same rate. Know where I will be staying next time.
Stayed 1 night in May 2021
Response from TM on May 25, 2021
Hi David, Thanks for your feedback, you are welcome here!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from TM on May 5, 2021
Thanks for your feedback, that is important to us.

8/10 Good

Brett

Business traveller
Liked: Cleanliness, room comfort
Very clean well presented apartment. Modern kitchen with good appliances. Comfortable bed. Will stay again.
Stayed 2 nights in Feb 2021
Response from HM on Mar 15, 2021
Thanks Brett for your Review, please stay again.

8/10 Good

Shajo

Business traveller
Liked: Cleanliness, room comfort
Excel
Neat Rooms. Laundry facilities included. Comfortable stay
Stayed 5 nights in Dec 2020
Response from Tim on Dec 19, 2020
Thanks Shajo for taking the time to post your Review. have a wonderful Christmas and see you in the New year.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Comfortable, convenient place to stay.
Nobody is going to write about the amazing views, but the Oaks is well located in the centre of Moranbah with easy access to to the local shopping centre and a number of local restaurants and take-aways. The staff are friendly and helpful and there is undercover parking. The apartment is spacious and comfortable with cooking and laundry facilities.
Stayed 1 night in Dec 2020
Response from Tim on Dec 13, 2020
Hi Paul Thanks for your Review, we don't get many Reviews because we are a Corporate Hotel. So to get a positive Review such as yours, it is appreciated and we hope we see you again in the New Year.

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2020
Response from Tim on Dec 8, 2020
Thanks, please stay again

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact and comfortable. Well appointed with good facilities. Good location in town.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff were friendly and helpful. I didn’t like that my credit card had been charged before I checked in when I opted to pay when I checked in. Also the kitchen could do with some more cooking items and utensils.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and spacious
Great communication from hotel. Spot on directions. Very comfortable. Will stay again
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities & great towelling Very convenient location
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place that’s central to shops and dining
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Best place to stay in Moranbah! Above and beyond service. Big room , SPOTLESS, everything you need for a more than comfortable stay. Great location , beautiful skyline veiw in the mornings. Place looked absolutely brand new . Great big kitchen. So so so impressed with the lovely staff. Wont stay anywhere else. THANKYOU!
Stayed 2 nights in Jul 2019
Response from Oaks Team on Aug 1, 2019
Dear Guest, Thank you for your kind words! We hope to see you again soon. Kind Regards, The Moranbah Oaks Team.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained comfortable accommodation in convenient part of toen
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Staff were very lovely and helpful. Would recommend staying here
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility, comfortable and spacious. Friendly reception.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed. I haven't slept that good in 6 months! nice dark room, great bed - and good clean amenities. Will stay for all work trips from now on. Staff were super friendly too! Offered me advice where to eat and asked if I needed anything
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Staff accommodated us for our early check in
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Paul, Mackay, Qld

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments were right near where I needed to do my temporary job (Santa) and had a great view from the side verandah. We loved that we both had a room each with our own bathroom. The kitchen area had all needed for cooking when required. I was able to park next to the lift which also was located near our room.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
It was very comfortable and thank you and clean close to everything
Stayed 1 night in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Very Impressed Loverly Place to Stay!

10/10 Excellent

George, Toowoomba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, handy to town.
First time in Moranbah for work, picked The Oaks based on ratings. Ratings were correct. Check in staff were very helpful, unit was clean and tidy, and even allowed me a late checkout at no extra charge. Parking underneath was very handy.
Stayed 1 night in Dec 2017

10/10 Excellent

KB, mackay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff manager from Mackay was great best stay ever
Very comfortable everything you need while on holidays, staff management was very helpfully and friendly.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment very comfortable bed
Great place to stay good sized apartment walking distance to shops
Stayed 1 night in Oct 2017

10/10 Excellent

carrie, queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
This room had the most comfy bed in it and nice furniture even a DVD player

6/10 Okay

Lee

Liked: Cleanliness, staff & service

10/10 Excellent

Karen, Mackay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Fantastic experience from the very first moment you arrive, from the staff to the room. Faultless will be back

8/10 Good

Katrina, Blackwater

Liked: Cleanliness, property conditions & facilities, room comfort
Best bed in town
Centrally located; easy walking distance to most things in Moranbah. Apartment style accommodation that offers space and comfort for either a short or long stay. The best feature is the large very comfortable bed. If a good nights sleep is important to you, this is the place to stay.

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

paul, Brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice stay
Nice stay. Bit expensive.

8/10 Good

Col, Walkerston

Liked: Cleanliness, property conditions & facilities
Excellent position re. workers club and shops
I had never been to Moranbah. This is the first motel that didn't have access from the foyer! Very strange. The door to my room was very hard to open and the office was closed when I left. The lady in the office was very friendly. I got the impression that vacancies were minimal as I had no trouble getting a late check-out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town centre
Easy access and close to town centre made the location perfect.

10/10 Excellent

Ally, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oaks Moranbah
The hotel was lovely, new and well furnished. Considering we were in Moranbah, which is in the middle of Central QLD, with not much else around we were pleasantly surprised.