Note fondée sur 323 évaluations vérifiées
3,6 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 3 juin 2024
Old property. Needs ALOT of TLC. A whole bunch of sinks just lined up in the pool area? Garbage piled up in back, looks like chairs and couches and pallets. They need full time maintenance. Front desk friendly. Breakfast sufficient. The rest subpar. Please spend a buck to make a buck. Chairs and sofas were gross with stains. Our room 111 smelled like cat pee and was extremely moist. Husband had allergies like crazy going. Bathroom had major issues- door stuck, caulk job needs redone, no plug for tub, ceiling bubbled and paint peeling. Shower heads are too low and corroded. No remote in the room. The one given to us finally was missing the volumn button? Clock didn’t work.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to let us know about your stay with us. We certainly do apologize for any inconvenience, Your satisfaction is important to us, and we're sorry we didn't meet your expectations on this occasion. We appreciate your feedback and will use it to address areas for improvement. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,
par un voyageur vérifié
Publié le 22 mai 2024
Staff was very accommodating.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback about your recent stay. We're glad you found the hotel and rooms well-appointed, and that the reception staff were friendly and helpful. Your comments are valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,
par un voyageur vérifié
Publié le 22 mai 2024
Will not be back for sure…
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest, Your feedback is important to us, and we apologize for any inconvenience caused. Please be assured that we take your comments seriously, and we will address these concerns internally to improve the guest experience. We appreciate your insights and hope to have the opportunity to better serve you in the future.Sincerely,
par un voyageur vérifié
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for an excellent review. We appreciate the fantastic rating and your kind comments. It was a pleasure serving you and we hope to see you again soon. Please have a wonderful day and enjoy spring.
par un voyageur vérifié
Publié le 5 mars 2024
The floor in the bathroom is broken
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to give us a review. we appreciate your loyalty and apologize for any disappointment you experienced during your stay. We understand the importance of providing exceptional service and we're sorry to hear that we fell short in meeting your expectations. Enjoy spring.
par un voyageur vérifié
Publié le 26 févr. 2024
Been staying with them for 3 weeks now and enjoyed it the whole time
Commentaires de Gestion de l’hôtel
4 mars 2024 par Manager, Gestion de l’hôtel
Thank you for an excellent review. We appreciate the fantastic rating and your kind comments. It was a pleasure serving you and we hope to see you again soon. Please have a wonderful day. Enjoy spring.Sincerely,
par un voyageur vérifié
Publié le 16 févr. 2024
Commentaires de Gestion de l’hôtel
4 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to give us a review. We appreciate the excellent rating and your kind comments. We hope to see you again soon. Please continue to be safe, have a great day and a wonderful week. Enjoy Spring.Sincerely,
par un voyageur vérifié
Publié le 2 févr. 2024
Commentaires de Gestion de l’hôtel
4 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to give us a review. We appreciate the great rating and your kind comments. We hope to see you again. Please continue to be safe, have a great day and enjoy the rest of your week.Sincerely,
par un voyageur vérifié
Publié le 22 janv. 2024
There was fecal matter on the towels and mold on the coffee bags.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room towel and coffee was not clean. We are looking into this internally. Have a nice day.Sincerely,
par un voyageur vérifié
BU
Publié le 15 janv. 2024 sur HotelsCommentaires de Gestion de l’hôtel
2 févr. 2024 par Manager, Gestion de l’hôtel
Dear Sharon,Thank you for taking the time to share your experience with us. Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. Enjoy you day and we like to see you back.Sincerely,
