Ratings based on 530 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromOttawa, Canada

Close to Everything

Posted 23-Jan-2017
Pros: Location, food, bar, comfort of room, staff.
Cons: Saturday breakfast in bar service was slow, not enough staff.
Location: Perfect location in Montreal. Everything the city has to offer is nearby.
Luxurious breakfast in room, fabulous brunch at Le Renoir, luxury bathrooms and comfortable beds with nice linens. Smart TV, free WiFi, free newspaper (in lobby), pleasant staff, beautiful floral arrangements. Concierge was particularly helpful, showed me how to reboot my iPhone, knew where I could buy earphones at 9 p.m. on Saturday.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2017
Excellent, clean and modern environment. Friendly staff and nice location.
Comment from Hotel Management
17-Jan-2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your last visit in Montreal. We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of the Sofitel Montreal Golden Mile team, thank you for taking the time to review your experience and we will all look forward to having you back again soon. Sincerely, Marc Pichot General Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromNY

One of the best hotels I have ever stayed at

Posted 7-Jan-2017
My husband and I came to Montreal with a few of our friends for NYE. The staff was so incredible, they worked with us to book restaurants, and helped planned our trip even before we got there. Everyone was so lovely and warm. Marc and William especially were amazing. Thank you for a memorable trip.
Comment from Hotel Management
17-Jan-2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests. We are looking forward to welcoming you back to Sofitel Montreal. Sincerely, Marc Pichot General Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Zentrale Lage, ruhig

Posted 4-Jan-2017
Viele Restaurants in der Naehe, Metro um die Ecke, Sehenswuerdigkeiten fast alle zu Fuss erreichbar, sehr nettes Personal, grosse Zimmer, sehr bequeme Betten
Comment from Hotel Management
17-Jan-2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home and for sharing additional details concerning your our services as well as your experience at Sofitel Montreal. It's with feedback like yours that we can improve our quality of service and I will make sure to share with my teams. Looking forward to welcoming you again in the future. Sincerely, Marc Pichot General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Dec-2016
Excellent location, friendly staff, very comfortable bed!
5out of 5
Recommended
for Everyone
by A verified traveller fromToronto, ON

Wonderful hospitality and location!

Posted 5-Dec-2016
Pros: Staff was great. Modern, clean and spacious. Location was perfect.
Location: Right in the middle of downtown, with lots of restaurants and shopping
The Sofitel Montreal was a perfect place to stay in the city. It is close to shopping and restaurants plus everything is only about a 10-15 minute taxi/uber ride away. The staff was very professional, hospitable, friendly and efficient. The rooms were clean, comfortable and modern. The hotel lobby was beautiful and the hotel itself has a nice vibe. We liked how quiet it was too so it was nice for us to be able to enjoy some peaceful moments. Overall, I say it was a wonderful experience!
5out of 5
Recommended
for Everyone
by A verified traveller fromChicago

Amazing hotel...

Posted 27-Nov-2016
This was a fabulous vacation. Love love loved this hotel. Super comfy bed, Amazing views of the summit.
5out of 5
Recommended
for Everyone
by A verified traveller

Friendly and accommodating staff

Posted 15-Nov-2016
Pros: Location was great, accommodated my early flight coming into town as well as my evening flight departure, clean, staff looking out to give you the best possible room&service
Cons: Room was bit small which was fine for me but could be bit tight for some.
5out of 5
Recommended
for Everyone
by A verified traveller fromUS

Well Located Gem

Posted 11-Nov-2016
Pros: Ambiance, decor, style and location.
Cons: Restaurant seemed very pricey to me. Good service and the food was fine, but breakfast cost was quite a shock.
Location: I hiked up Mt. Royal right from the hotel. We walked back to the hotel from our dinner restaurants. We accessed the metro and underground city.
The hotel is very modern, which we liked. It is in easy walking distance to many tourist locations we were interested in seeing or, if not convenient to walk, a short ride on the Metro or taxi. I hiked to the spectacular Mt. Royal summit right from the hotel. The hotel is very well appointed and maintained. I'm not sure the restaurant was operated by the hotel, but I was not prepared for a $60 light breakfast, even though Canadian dollars...perhaps that's just me. With that one single exception, I felt we received very good value at this hotel and would gladly stay there again, given the opportunity.
4out of 5
Recommended
for Families
by A verified traveller fromNiagara, Ontario

Great location, quiet room, clean, friendly staff

Posted 15-Oct-2016
Pros: The cleanliness and the comfort of the room. Bedding was clean and comfortable
Cons: We were glad the bell hop advised us not to move anything in the bar fridge unless we planned on purchasing it as they would bill us if moved
Location: Restaurants and shopping were all vlose by. If you wanted to be close to the boutique area and riverfront, it was quite a walk to get to.
No issues with the room. Internet was good. We used the lite, free Internet and it was fine. We chose not to eat at the restaurant however as we found the menu limited and expensive. That would be my only negative comment. We would have liked a choice of something less "fancy" The location was great, central to most everything. Eaton centre and shopping were only 2 blocks away. Lots of restaurants nearby