Ratings based on 998 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 19-Apr-2016 on Hotels
Small family reunion for a hundredth birthday party. Good time was had by all!
Comment from Hotel Management
8-May-2016
Bonjour, Thank you for choosing Sofitel Montreal for your recent stay in Montreal and for your kind words. Hundredth birthday party is a fantastic event to celebrate! Your satisfaction is our best reward. We look forward to welcoming you back to the hotel soon. Marc Pichot, Directeur Général
5out of 5
by A verified traveller fromC

Great staff and great location

Posted 16-Apr-2016
The staff at the time of our visit was very helpful and with good attitude (Martine and William!!). The hotel location was key for us to get the most out of our few vacation days.
Comment from Hotel Management
6-May-2016 by Marc Pichot, Hotel Management
Bonjour, Thank you very much for such a wonderful review and recommendation. We are so pleased that you have enjoyed your stay with us and look forward to your next trip. Marc Pichot General Manager
3out of 5
by A verified traveller fromparis

decevant je ne recommande pas

Posted 16-Apr-2016
Pros: Rien
Cons: rafraichir le plus tot
Location: Quartier animé
accueil froid, chambre minuscule,meubles sommaire
Comment from Hotel Management
8-May-2016 by Marc Pichot, Directeur Général, Hotel Management
Bonjour, Merci à vous d'avoir pris le temps de nous donner vos impressions à propos de votre dernier séjour à l'hôtel Sofitel Montréal Le Carré Doré. Je suis sincèrement désolé que votre expérience n'ait pas été à la hauteur des services attendus dans un établissement cinq étoiles. Je peux vous assurer que ce type de service n’est pas coutume dans notre établissement et ne reflète en rien l’attitude de nos employés et du service qu’ils donnent habituellement à nos clients. Je tiens une nouvelle fois à vous réitérer mes plus sincères excuses pour votre expérience négative. Bien cordialement, Marc Pichot, Directeur Général
4out of 5
by A verified traveller fromJonesboro, GA

Great Location!

Posted 14-Apr-2016
Pros: Excellent location, staff and food and drink
Cons: Nothing to improve. Just need to renovate rooms, the bathroom has been updated and needs to match the room now.
Location: Shopping on the same street, Near St-Catherine, the main downtown shopping street. Lots of cafes, bistros, etc. Lots to do nearby, Mount Royal, etc.
The staff was fantastic. My daughter left her phone in the cab ride from the airport to the hotel. When we arrived she discovered it missing and realized she left it in the cab. Believe it or not, the doorman remembered the cab company name and the concierge contacted them, which was no small feat, and was able to get the cab driver to return my daughter's I-Phone. Kudos to the staff!
Comment from Hotel Management
6-May-2016 by Marc Pichot, Hotel Management
Bonjour, We appreciate the time you took to post your comments from your stay at Sofitel Montreal. Thank you for the compliments of our staff, we are glad that they helped make your stay so enjoyable. We hope to welcome you back again in the near future. Marc Pichot, General Manager
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Apr-2016 on Hotels
5out of 5
by SONIA

This traveller left a rating score only Posted 11-Apr-2016 on Hotels
5out of 5
by Fred fromOak Brook, Illinois

Our room and view.

Posted 6-Apr-2016 on Hotels
Great room, was a little small though. The bathroom was very nice, but again very small. Not enough counter space, but extremely stylish. I requested a very high room with a view of the city and was granted my wish by accommodating staff by giving me a corner room looking down at Sherbrooke and Peel, two great streets in Montreal.
Comment from Hotel Management
8-May-2016
Bonjour, Thank you for taking the time to write a review following your stay with us. I am glad that you got to experience the high level of service our ambassadors deliver day after day. It is these little touches that make a stay at Sofitel Montreal so enjoyable for our guests. Again, we appreciate your feedback and hope to welcome you back to the hotel very soon. Marc Pichot, Directeur Général
4out of 5
by WILLIAM fromGUADELOUPE

Posted 5-Apr-2016 on Hotels
petit déjeuner cher
4out of 5
by DANIEL

This traveller left a rating score only Posted 4-Apr-2016 on Hotels
4out of 5
by Verônica fromRio de Janeiro

Valeu a pena!

Posted 4-Apr-2016 on Hotels
Sofitel foi o último hotel que ficamos na viagem. Por isso, este hotel foi visto escolhido a dedo. Perto de museus, lojas e bons restaurantes. Fizemos quase tudo a pé. O quarto tinha um tamanho razoável: não era enorme, mas tb não era pequeno. Gostamos muito. Com certeza voltaríamos!
Comment from Hotel Management
8-May-2016
Bonjour, I really appreciate that you took the time to share your experience following your stay at Sofitel Montreal Golden Mile, and I would like to thank you for your recommendation. We very much look forward to welcoming you back soon. Marc Pichot, General Manager