Suite, 1 Queen Bed with Sofa bed | Private kitchenette

Reviews of Parc Suites Hotel

3 out of 5
Parc Suites Hotel
3463 Avenue du Parc, Montreal, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 235 reviews" "
Rating 8 - Good. 101 out of 235 reviews" "
Rating 6 - Okay. 21 out of 235 reviews" "
Rating 4 - Poor. 9 out of 235 reviews" "
Rating 2 - Terrible. 9 out of 235 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Super spacious
Response from Turgay on Feb 15, 2024
Thank you so much for your wonderful review, Paul! We're delighted to hear that you found our suites spacious and comfortable during your stay at Parc Suites Hotel. Providing ample space for our guests to relax and unwind is always a top priority for us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

FRANCINA JENIFER

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is exactly in the downtown and walkable to most of the tourist attractions by walk. You can explore the old montreal by walk itself.you have grocery/drugmart/ restaurants nearby itself. The smoking smell was coming through washroom vent from other rooms which was very uncomfortable.
Stayed 3 nights in Dec 2023
Response from Turgay on Feb 15, 2024
Thank you, FRANCINA JENIFER, for sharing your experience at Parc Suites Hotel. We're glad to hear that you enjoyed our convenient downtown location and proximity to tourist attractions and amenities. However, we apologize for the inconvenience caused by the smoking smell from other rooms. We take such feedback seriously and will address this issue promptly to ensure a more comfortable stay for all our guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean rooms!
Stayed 4 nights in Dec 2023
Response from Turgay on Feb 15, 2024
Thank you, Melissa, for your wonderful review! We're delighted to hear that you enjoyed your stay at Parc Suites Hotel and found our staff to be very nice and our rooms to be clean. Providing excellent service and a comfortable environment for our guests is always our priority. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Philip

Liked: Cleanliness
Response from Turgay on Feb 15, 2024
Thank you, Philip, for your glowing 5-star review on Expedia! We're thrilled to hear you had a fantastic stay at Parc Suites Hotel. We look forward to welcoming you back soon for another excellent experience.

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is right in downtown by McGill. For this price, you can’t beat it. And it’s NOT a dump. It is not as ritzy as Delta or Hilton, but the price is commensurate. Everything you need is there. Room spacious enough. Counter top and fixtures are new. It has an old type charm. I could stay again if I needed to stay in that part of town.
Stayed 1 night in Nov 2023

8/10 Good

Elnaz

Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was awesome and the hotel, very charming. Perfect for a weekend (or longer) in Montreal.
Stayed 1 night in Nov 2023
Response from Turgay on Nov 18, 2023
"Thank you so much for your delightful feedback! We're thrilled to hear that you enjoyed our awesome location and found the hotel to be charming. It's wonderful to know that our accommodations were perfect for your weekend getaway in Montreal. We appreciate your kind words and hope to welcome you back for another enjoyable stay, whether it's for a weekend or a longer visit. Safe travels, and we look forward to hosting you again at Parc Suites Hotel!"

10/10 Excellent

Alizeh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Turgay on Nov 6, 2023
Dear Alizeh,Thank you for your outstanding 5 out of 5 rating. We appreciate your positive feedback and are delighted to know you had a wonderful experience during your stay. Your support motivates us, and we look forward to hosting you again. If you have any specific feedback to share, please feel free. Thanks for choosing us!Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Turgay on Nov 6, 2023
Dear values guest,I would like to thank you for your kind rating and hope to have a chance to accommodate you again at your next trip to Montreal.Best regards,

8/10 Good

Diane

Stayed 1 night in Oct 2023
Response from Turgay on Oct 15, 2023
Dear Diane,I would like to thank you for your kind rating and hope to have a chance to accommodate you at our hotel again.Warmest regards,

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023
Response from Turgay on Sep 30, 2023
Dear le,,I would like to thank you for your rating and hope to have a chance to accommodate you again in the future.Best regards,

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
The owner operates this small hotel. He is a great host!
Stayed 3 nights in Sep 2023
Response from Turgay on Sep 21, 2023
Dear Eric,Thank you for your kind words about your recent stay at Parc Suites Hotel. We're thrilled to hear that you had a great experience with our owner as your host. Providing exceptional hospitality is our top priority, and your feedback inspires us to keep up the good work.We hope to welcome you back soon. If you have any specific feedback or suggestions, please feel free to share.Warm regards,Parc Suites Hotel Management Team

8/10 Good

Paul

Liked: Cleanliness, room comfort
Parc Suites OK for price
Room on the small side but maybe larger rooms upstairs. Kind of a rundown section of town but good central location and surprisingly quiet. Great wine bar across the street. Menu - small plates- looked very interesting but were there for late night glass of wine - super friendly staff - will definitely eat there next time!. Also nice small coffee shop across the street.Room was clean and staff pleasant .
Stayed 2 nights in Aug 2023
Response from Turgay on Sep 4, 2023
Dear Paul,Thank you so much for taking the time to share your feedback about your recent stay at Parc Suites Hotel. We greatly appreciate your input, as it helps us continually improve our services.We're delighted to hear that you enjoyed your stay with us, despite the room size. It's true that we have different room types to cater to various preferences, and we hope that on your next visit, we can accommodate you in one of our larger rooms upstairs for an even more comfortable experience.We're glad you found our central location convenient and were pleasantly surprised by the peaceful atmosphere despite being in a lively part of town. The wine bar and small plates menu you mentioned are indeed wonderful options for guests looking to unwind and enjoy a meal. We look forward to having the pleasure of serving you in our restaurant on your next visit.We're also pleased to know that you found our staff friendly and the room clean. Our team works diligently to ensure our guests have a comfortable and enjoyable stay.Thank you again for choosing Parc Suites Hotel. We can't wait to welcome you back and provide you with an even better experience next time.Warm regards,The Parc Suites Hotel Team

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff who are accommodating and a location that is excellent!
Stayed 4 nights in Aug 2023
Response from Turgay on Aug 25, 2023
Dear Mark,Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and accommodating. Our team takes pride in providing top-notch service to our guests. We're also glad you enjoyed our excellent location – we believe it's one of the highlights of staying with us. If you ever plan to visit again, don't hesitate to reach out. We'd love to welcome you back for another wonderful stay!Best regards,

10/10 Excellent

Chiara

Liked: Cleanliness, property conditions & facilities
Incredible stay, owners were very communicative, helped with parking ASAP, and the place was super clean and cute.
Stayed 1 night in Aug 2023
Response from Turgay on Aug 24, 2023
Dear Chiara,Thank you for your glowing review of your recent stay at Parc Suites Hotel! We're thrilled that you found your experience incredible and enjoyed our communication, prompt parking assistance, and the cleanliness of our establishment.Your appreciation means a lot to us, and we're delighted to have met your expectations. We look forward to the opportunity of hosting you again in the future.Best regards,

10/10 Excellent

Ryan

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every time I go to Montreal to see a show for a night, or long weekend, I stay at Parc Suites. I'm a simple guy and this place is simply beautiful. Clean old rooms with chandeliers, big puffy pillows, secret patio escapes. The owner is a delight, and the concierge is a dear man. Bless 'im. My favourite part is that they are pet friendly, and not weird about it. A pearl within a crusty barnacle of a block. Respect.
Stayed 3 nights in Aug 2023
Response from Turgay on Aug 18, 2023
Dear Ryan,Thank you so much for taking the time to share your wonderful experience at Parc Suites in Montreal! We're thrilled to hear that our charming and elegant rooms, complete with chandeliers and comfy pillows, provided you with a beautiful stay. Our team takes immense pride in creating a welcoming atmosphere, and we're glad to know that you found our owner and concierge to be delightful and dear.It warms our hearts to learn that our pet-friendly policy resonated with you and that you appreciated our inclusive approach. We believe that everyone's furry friends deserve a comfortable stay too!Your kind words about Parc Suites being a "pearl within a crusty barnacle of a block" truly put a smile on our faces. We're honored to have had the opportunity to contribute positively to your visits to Montreal, and we can't wait to welcome you back for more unforgettable experiences. Should you need anything in the future, please don't hesitate to reach out. Safe travels until we meet again!Warm regards,

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was awesome and very "Montreal"! We loved it! Area was eclectic and seemed trendy, but many homeless / panhandlers. Parking was a little creepy at night and even though it was at the rear of the building, it took a few minutes to drive there due to one-way streets.
Stayed 2 nights in Aug 2023
Response from Turgay on Aug 18, 2023
Dear Scott,I'm glad to hear that you enjoyed your stay at our hotel and found its unique Montreal vibe appealing! Our goal is to provide a memorable experience that captures the essence of the city. We appreciate your feedback regarding the area; while we strive to be in vibrant and trendy neighborhoods, we are also aware of the challenges present in urban environments.Regarding the parking situation, we apologize for any inconvenience you faced due to the one-way streets and the nighttime ambiance. We are constantly working to improve the accessibility and safety of our parking facilities to ensure a more comfortable experience for our guests.Thank you for taking the time to share your thoughts with us. Your feedback is valuable in helping us enhance our services and make your next stay even better. We hope to welcome you back for another enjoyable visit in the future!Warmest regards,

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Turgay on Aug 18, 2023
Dear Derek,I would like to thank you for your kind review and I hope to have a chance to accommodate you in the future again.Best regards,Turgay

8/10 Good

sacha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Turgay on Aug 14, 2023
Dear Sacha,I would like to thank you your kind rating and hope to have a chance to accommodate you in the future again.Best regards,Turgay

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Reminds me of Paris. European, small, clean, cozy and very well located. Recommended.
Response from Turgay on Aug 7, 2023
Dear Eva,I would like to thank you for your kind review and as you mentioned , we have a European style small hotel located right in downtown Montreal.I hope to have a chance to accommodate you again in the future.Best regards,

10/10 Excellent

Pierre Louis

Liked: Cleanliness, property conditions & facilities
It is a 3-storey, very well located and clean hotel. If you don't any have knee or hip problems, the stairs will be okay for you it was not a problem for me. Definitely recommend!
Response from Turgay on Aug 7, 2023
Dear valued guest,Thank you so much for taking the time to share your positive experience at our 3-storey hotel. We are delighted to hear that you enjoyed our well-located and clean facilities during your stay.Your recommendation means a lot to us, and we are grateful for your kind words. We always strive to provide our guests with a comfortable and memorable stay, and we are pleased to know that we succeeded in doing so for you.Regarding the stairs, we understand that some guests may have specific mobility needs. While our hotel does not have an elevator, we are always available to assist guests with their luggage or offer guidance on navigating the property comfortably. We appreciate your understanding and willingness to accommodate the stairs.Once again, thank you for your positive feedback and recommendation. We look forward to welcoming you back to our hotel in the future and ensuring another enjoyable stay for you.Warm regards,

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
The room was clean and equipped with everything we needed. The staff was attentive and the location was within walking distance of restaurants and grocery stores.
Response from Turgay on Aug 4, 2023
Dear James,Thank you so much for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed your stay with us!It brings us immense joy to know that you found your room to be clean and well-equipped with all the essentials you needed. Our team works diligently to ensure our guests' comfort, and your kind words about our attentive staff are truly appreciated.We take great pride in our convenient location, and we're glad it served you well. Being within walking distance of restaurants and grocery stores is indeed a plus, making it easy for our guests to explore the local attractions and enjoy the surrounding amenities.Your feedback means the world to us, and we hope to have the pleasure of welcoming you back soon. Should you have any special requests or preferences for your next stay, please don't hesitate to let us know. Our team is always here to ensure your visit is nothing short of exceptional.Once again, thank you for choosing our hotel, and we look forward to being of service to you in the future.Best regards,

6/10 Okay

Arun

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Parc Suites hotel location is quite good. The service team was quite friendly and quick to respond. There is a kitchenette thats well stocked with utencils. The rooms were clean. The hotel is quite old and as such came with some problems. Toilet that clogged couple of times (they fixed it), bathroom door lock that gets stuck and the second room without an AC, Next room neighbors who were shouting at 3 am on the common balcony( they stopped as soon as I requested them to quiet down).the Hotel parking area looked a bit shady but thankfully went uneventful.
Stayed 2 nights in Jul 2023
Response from Turgay on Jul 26, 2023
Dear Arun,Thank you for your review. I appreciate your feedback and would like to address a few points.Regarding the hotel building, it dates back to the 1900s, but before we opened in 2006, we completely renovated the plumbing, electricity, kitchens, bathrooms, floors, and more to ensure a comfortable stay for our guests.I apologize for the inconvenience caused by the toilets clogging when too much toilet paper is thrown in. We will take steps to remind all guests not to dispose of excessive toilet paper at once.Regarding the air conditioning, we have wall unit ACs in the suites. However, if you close the door to another room, we have a special fan that can help circulate the air between rooms for better cooling.I am sorry to hear about the inconvenience with the bathroom door handle. It has since been replaced to avoid any further issues.As for the noise from the neighboring guests, we do our best to maintain a peaceful environment. We often remind late-night arrivals to be mindful of the hotel's quiet hours.Regarding parking, our lot is located at the back of the hotel on our private land, which is a common setup for residences and businesses in the area.Once again, I apologize for any inconveniences you experienced during your stay. We value your patronage and hope to have the chance to accommodate you again in the future.Best regards,Turgay

8/10 Good

Cormac

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall very happy with the stay. The staff were very welcoming and friendly, and all our requests were taken care of upon arrival. The room itself was very clean and comfortable. Parking was limited but not far from the hotel. The hotel and parking lot are on a dodgy street with homeless people, but it’s also a minute walk to Sherbrooke Street so you’re not far from the main stretch of town, just be safe and walk with a group. Most places downtown are just a 10 minute walk and my group only needed to use the car once. Would recommend here if you’re looking for a cost efficient place to stay that’s still in the center of town.
Response from Turgay on Jul 26, 2023
Dear Cormac,Thank you for sharing your feedback on your recent stay with us. We are delighted to hear that you had an enjoyable experience overall.Our staff takes great pride in providing a welcoming and friendly atmosphere, and it's rewarding to know that all your requests were promptly taken care of upon your arrival.We are also pleased to learn that you found your room to be clean and comfortable. Ensuring a pleasant and comfortable stay for our guests is always a top priority for us.Regarding parking, we understand that it may be limited, but we are glad that it was not too far from the hotel. We always strive to offer convenient options for our guests.Montreal is indeed a very safe city, whether you choose to explore it alone or with a group. Moreover, our central location makes it easy to access various places downtown. We're glad to know that your group only needed to use the car once during your stay.Thank you for recommending our hotel to others looking for a cost-efficient and centrally located place to stay. We truly appreciate your kind words and your endorsement.We hope to welcome you back again in the future and provide you with another wonderful stay.Best regards,

6/10 Okay

Esmeralda

Stayed 1 night in Jul 2023
Response from Turgay on Jul 26, 2023
Dear Esmeralda,I wanted to take a moment to express my gratitude for your rating. Your feedback is essential to us as we strive to enhance the quality of our service. We value your opinion and would be delighted to hear more from you about your experience.It would be a pleasure to have another opportunity to accommodate you in the future. Best regards,

10/10 Excellent

Gino

Liked: Cleanliness, room comfort
IT was a vert Nice suite. Nothing bad toi Say.
Stayed 1 night in Jul 2023
Response from Turgay on Jul 24, 2023
Dear Gino,I would like to thank you for your kind review and hope to have a chance to accommodate you again in the future.Thanks

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely terrible. It is not worth the $ i payed. Infact it was so terrible that i left after 1 night. The room had a broken safe, lights that didn't work, very old and outdated. The bathroom had water stains on the ceiling and was gross. It was very noisy out front because of the manyHomeless people up and down the street. They advertised free parking which was not- it was over $25 per day and it was down this alley which was unsafe. There was not a front desk person much of the time which was not comfortable for me especially in the evening. Do Not Stay At This Hotel. It was Awful!!!!
Stayed 3 nights in Jul 2023
Response from Turgay on Jul 12, 2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the negative experience you encountered during your time with us. We strive to provide our guests with a comfortable and enjoyable stay, and it is disheartening to learn that we fell short of your expectations.We deeply regret any inconvenience caused by the issues you mentioned. We would like to inform you that we have already addressed the water stains on the ceiling by painting it to restore its appearance. Additionally, we have taken immediate action to change the light bulbs to ensure a well-lit environment in our rooms. These maintenance tasks were completed to improve the overall experience for our guests.Regarding the broken safe, we apologize for any inconvenience this may have caused. As previously mentioned, if we had been informed about the issue, our staff would have swiftly assisted you in resolving it. We appreciate your understanding in this matter.Your feedback helps us identify areas for improvement, and we will continue to make necessary changes to enhance our services. We are committed to providing a comfortable and well-maintained environment for our guests.We would also like to clarify that our hotel does not advertise any free parking on the Expedia website. Our parking fee is clearly indicated as 20.00 CAD per night, plus applicable taxes. We apologize if there was any confusion regarding this matter and will review our communication to ensure clarity in our parking policies.Regarding the noise disturbance and homeless individuals nearby, we understand how it can affect the overall experience. We continuously collaborate with local authorities to enhance security measures and ensure the comfort and safety of our guests. We apologize for any discomfort you may have felt and will explore additional measures to mitigate such concerns in the future.Moreover, we understand your concerns about the availability of front desk staff. We recognize the importance of having attentive and helpful staff members at all times, especially during evenings. We will review our staffing arrangements to ensure adequate coverage and support for our guests throughout their stay.We genuinely appreciate your feedback, as it helps us improve our services and make necessary changes. We assure you that your experience is not indicative of the high standards we aim to uphold. It is our hope that you will reconsider and give us another opportunity to provide you with the outstanding service we are known for.Should you decide to stay with us again in the future, we will do everything possible to ensure a memorable and enjoyable experience.Warm regards,

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool old hotel. It's really like being in your own downtown apartment. If you want to get away from cookie cutter rooms, then give this place a try!
Stayed 1 night in Jun 2023
Response from Turgay on Jun 16, 2023
Dear Philip,I would like to thank you for kind review and hope to have a chance to accommodate you again at your next trip to Montreal.Best regards,

8/10 Good

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had all the needed amenties for our stay. Staff was polite and helpfull. Would recommend.
Stayed 1 night in Jun 2023
Response from Turgay on Jun 14, 2023
Dear Hugo,I would like to thank you for your kind review and hope to have a chance to accommodate you at in the future.Best regards,Turgay

10/10 Excellent

Liana

Stayed 6 nights in May 2023
Response from Turgay on Jun 29, 2023
Dear Liana,I would like to thank you for your kind rating and hope to have a chance to accommodate you again in the future.Best regards,

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite was nice and very clean. Kitchen appliances were modern. Note that you have to climb a couple of flights of stairs (with your bags). The staff was very friendly and helpful. There is a supermarket conveniently located a few doors down. The only downside was the neighborhood has a bit of a hard-luck feel to it. I would recommend.
Stayed 3 nights in May 2023
Response from Turgay on May 31, 2023
Dear Magda,I would like to thank you for your kind review. It will be very helpfull for the future guests.Just wanted to add something about the neighborhood.We are located in the heart of downtown Montreal and in the McGill University area. Most of the residence are McGill students and professionals, families. Even though you may see some homeless people at the corner Milton and Parc Avenue, it's a very safe and beautiful, particularly architectural wise, very pleasant neighborhood we have here. A few vacant lots and some owner of the buildings included us are waiting for the building permit from the city, it will soon be a major change on the street in 2-3 years.You can walk to all sides of downtown, Old Montreal, Parc Mont-Royal, St-Denis, Quartier Spectacle, major museums, for 5 to 15 minutes.I hope to have the opportunity to welcome you again in the future.Best regards,

6/10 Okay

Hongmei, Markham

Liked: Cleanliness, amenities
Stayed 2 nights in May 2023
Response from Turgay on May 31, 2023
Dear Hongmei,I would like to thank you for you kind rating. Your rating will make us to see where we can improve our quality and services.I hope to have a chance to accommodate you again at your next trip to Montreal.Best regards,Turgay

10/10 Excellent

Simona

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Turgay on May 19, 2023
Dear Simona,I would like to thank you for your kind review and very glad that you enjoyed your stay. I hope to have a chance to accommodate you again on your next trip to Montreal.

8/10 Good

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Turgay on May 19, 2023
Dear Pam,It was a great pleasure to hear that you enjoyed your stay. We will do our best to improve our quality and service and hope to have a chance to accommodate you again and gain 5 out of 5 based on your satisfaction.Thanks

10/10 Excellent

Ann

Stayed 1 night in Apr 2023
Response from Turgay on Apr 16, 2023
Dear Ann,It was a great pleasure for us that you enjoyed your stay and you rated 10 out of 10.We hope to have a chance to accommodate you in the future.Best regards,

10/10 Excellent

Francesco

Business traveller
Liked: Cleanliness, room comfort
We enjoyed our stay
Kindness and availability of Ferhat made our stay very comfortable! Always ready to help and answe all possible questions. Rooms are well equipped and clean. Many thanks to the maiden of the hotel who is very kind and is doing great job.
Stayed 5 nights in Mar 2023
Response from Turgay on Mar 29, 2023
Dear Francesco,I would like to thank you for your kind comments. It was a great pleasure meeting and accommodating you at our hotel.I hope to have a chance to accommodate you again on your next trip to Montreal.Best regards,Parc Suites Team

8/10 Good

Anna Loraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the interior of the property. It looked pleasant and the smell was aromatic. What I didn't like about this property is that I found a couple of hairs on the bed right when I adjusted my pillow as I lay down. I also did not like the parking, it was very cramped.
Stayed 1 night in Mar 2023
Response from Turgay on Mar 11, 2023
Dear Mrs. Loraine,I would like to thank you for your kind review and very sorry about the hair your found on the pillow.We have a contract with a laundry company and they pick them up and delivery after. They delivery the clean sheets and pillow cases well ironed and well packed. We witness time to time that hair sticks on the sheets or pillow case because of static electric I assume. Our house keeper lady is very careful about it and check the sheets and pillow cases all the time but since you had this experience, means she is not very careful or she doesn't see well. So, we have to discuss this matter with her and prevent this happens again.We are located right in downtown Montreal and our parking is located to the back of the hotel on our land. So, basically it is located in the Alley way that we have to make a little tour around a few building in order to reach there. We have an expansion project and after the expansion done we will have alternative indoor parking and will not use this land for the parking anymore, it will be part of the expansion project.I hope to have a chance to accommodate you again the future.Best regards,Turgay

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, room comfort
Excellent spot for family stay
We had an excellent experience staying at the Parc Suites Hotel for two nights. Staff were very friendly. Separate bedroom made it easy for kid to get sleep undisturbed while we stayed up. Location is very convenient (close to Place-des-Arts metro station and walking distance to downtown or Mont Royal Park). Kitchen includes all pots/pans/dishes/cutlery you will need. We would stay here again if needed.
Stayed 2 nights in Feb 2023
Response from Turgay on Mar 1, 2023
Dear Cameron,Thank you for your kind review. It was a great pleasure meeting and accommodating you at our hotel.I hope to have a chance to accommodate you at Parc Suites Hotel again in the future.best regards,Turgay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great stay!
Staff was friendly and kind, accommodating all of our needs. they gave us a free upgrade! Would definitely recommend.
Stayed 2 nights in Feb 2023
Response from Turgay on Mar 1, 2023
Dear Guests,Thank you for your kind review and hope to have a chance to accommodate you again in the future.Best regards,

8/10 Good

Patrick

Stayed 2 nights in Jan 2023
Response from Turgay on Jan 30, 2023
Dear Partick,I would like to thank you for your kind review and hope to have a chance to accommodate you again at Parc Suites Hotel.Best regards,

8/10 Good

jeniffer

Stayed 1 night in Jan 2023
Response from Turgay on Mar 6, 2023
Dear Jennifer,I would like to thank you for your rating. I hope to have a chance to accommodate you again at Parc Suites Hotel that makes your stay unforgettable so then we can have a chance to gain a 5-star rating.Best regards,

4/10 Poor

Martha

Stayed 1 night in Dec 2022
Response from Turgay on Aug 4, 2023
Dear Martha,I would like to thank you for your rating and apologize for the delay of my reply.In order to improve our quality of service I would like to hear from you about your experience that we can have a chance to analyze and improve it.Best regards,

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, room comfort
Nice visit on Parc Suites, centrally located
We had a pleasant two night stay at Parc Suites. Very accommodating room with queen bed and pull out sofa. Also had a kitchenette which we didn't use. Manager very communicative. Convenient paid parking ($20/nite) located behind building. Centrally located to McGill University (10 min walk) and Bell Centre (30 min walk). Lots of eateries near by. Would stay again.
Stayed 2 nights in Dec 2022
Response from Turgay on Dec 16, 2022
Dear Cathy,I would like to thank you for your kind review. I am glad that you enjoyed your stay and hope to have a chance to accommodate you at Parc Suites Hotel again at your next trip to Montreal.Best regards,Turgay

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel , was clean and quiet. Friendly staff . Close to many restaurants and shops.
Response from Turgay on Dec 10, 2022
Dear jean,I would like to thank you for your kind review. It is very helpful for us and for the future guests as well.I hope to have a chance to accommodate you again the future.Best regards,Turgay

8/10 Good

Rich

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was clean, comfortable, secure, and close to where I needed to be. It was minimal frills but the kitchenette with coffee maker was very handy and the heating worked well and the TV's were nice and I had comfortable spots to do my work and also some yoga for a break. finding the parking originally was a little challenging and I had a confusing conversation with the person who greeted me while the owner was away, and they were still working on cleaning my room when I arrived even though it was two hours after checkin time. so check-in was a little awkward but the room was great and exactly what I needed. Some parts of the room were in rough shape - peeling paint in some corners and things like that - but the same is true in my own house if I think about it so it didn't affect my enjoyment much.
Response from Turgay on Dec 3, 2022
Dear Mr. Rich,I would like to thank you for your kind review.I just wanted add that, usually we do not let the guests find the parking by themselves because of one way streets around the blocks. I was a way for 3 months after 2 years of Pandemic and my absence cause some little things, for instance, I never let anything like peeling paint etc. I call my handyman to fix these kind of things right away. I apologize that you were witness this thing. I hope to have a chance to accommodate you again at your next trip to Montreal.Best regards,

10/10 Excellent

Jasmine

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Front staff were very friendly and made sure all your needs were met. Beautiful hotel with plently of space for our for group of 5. Highly recommend.
Response from Turgay on Dec 3, 2022
Dear Jasmine,I would like to thank you for your kind review. It is very helpful for the future guests.I hope to have a chance to accommodate you again at your next trip to Montreal.Best regards,Turgay

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Facility was clean and people were very friendly. Walking distance from Old Montreal. No elevator and we had a 3rd floor room. A lot of street people around the hotel.
Stayed 2 nights in Oct 2022
Response from Turgay on Oct 20, 2022
Dear Bruce,I would like to thank you for your kind review. It was a great pleasure meeting and accommodating you at Parc Suites Hotel.I totally agreed with what you wrote about the hotel; it helps future guests a lot. The hotel building consists of 3 stories, and we do not have an elevator, unfortunately. We have an expansion project that we are working on to get the permit for right now then we will add an elevator along with 30-something more rooms. There are some homeless people around the corner and unfortunately, we do not have any option to move them out of the downtown area. These people hung out wherever has tourists and money. They are harmless people thought but it is not nice to see them around anyway. However, I would like to tell you the truth, even though we have some homeless people around, this area is one of the best locations to live in Montreal. McGill University has located just a few minutes away all students and professionals live in this neighborhood.There are a few empty lots that will be developed in a few years then there will be no place for these people to hang out.I hope to have a chance to accommodate you in the future again so that you can witness all these changes.Best regards,Turgay

10/10 Excellent

Sally B

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and comfortable in a great location. The staff were very friendly and welcoming, and took time to talk to us and to explain things. I would stay here again.
Stayed 2 nights in Oct 2022
Response from Turgay on Oct 18, 2022
Dear Sally,I would like to thank you for your kind review, and it was a great pleasure meeting you and your friends.I hope to have a chance to accommodate you again on your next trip to Montreal.Best regards,Turgay

10/10 Excellent

Kunal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property manager Tourgay is very nice and friendly guy. He went above and beyond to make our trip memorable. Looking forward to visit the hotel soon
Stayed 3 nights in Oct 2022
Response from Turgay on Oct 16, 2022
Dear Mr. Kunal,It was a great pleasure meeting and accommodating you at Parc Suites Hotel.I thank you for your kind review as well and hope to accommodate you again soon.Best regards,

10/10 Excellent

Kesor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
From the very beginning we were warmly greeted and throughout our entire stay, the level of attentiveness and service was impeccable. Our rooms were clean and we had everything we needed. The location was conveniently within walking distance of restaurants and grocery stores. Can’t say enough of how kind and friendly the staff was.
Stayed 3 nights in Oct 2022
Response from Turgay on Oct 16, 2022
Dear Mrs. Kesor,I would like to thank you for your kind review. It was a great pleasure meeting and accommodating you at my hotel.I hope to have a chance to accommodate you again soon.Warmest regards,Turgay