Front of property

Reviews of Novotel Montreal Aeroport

4 out of 5
Novotel Montreal Aeroport
2599 boulevard Alfred Nobel, Montreal, QC

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1012 reviews" "
Rating 8 - Good. 297 out of 1012 reviews" "
Rating 6 - Okay. 125 out of 1012 reviews" "
Rating 4 - Poor. 66 out of 1012 reviews" "
Rating 2 - Terrible. 72 out of 1012 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk provides wheel locks, for your vehicle to prevent thefts.
Stayed 1 night in Mar 2024

8/10 Good

Albert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall my friend and I had a good experience. The place was quiet and clean with good parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Joëlle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marc-André

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Nathalie

Travelled with family
Clean, quiet, efficient. No complaints. Highly recommend
Stayed 1 night in Mar 2024

6/10 Okay

Sara

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean. Would stay again.
Stayed 4 nights in Mar 2024

8/10 Good

Graeme

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Roger, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! Breakfast was fast and efficient
Stayed 1 night in Mar 2024

10/10 Excellent

Anick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was perfect, great service with a smile :) would definitely stay again!
Stayed 1 night in Jan 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Just need a place close to the airport. This was perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy
Stayed 1 night in Mar 2024

10/10 Excellent

Adel, Fairport

Liked: Staff & service, amenities, property conditions & facilities
The hotel was clean and offered the needed amenities at a reasonable price. It was close enough in the area of the airport although not very close. I would have no reservations staying there again if I come to Montreal and want to stay somewhat close to the airport or the West Isle area of the city.
Stayed 2 nights in Feb 2024

6/10 Okay

Shawn

Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Stayed 1 night in Feb 2024

8/10 Good

Jo Ann

Good location and friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

stephane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 1 night in Feb 2024

6/10 Okay

ZORA

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not very clean ! Bed not confortable ! And the reception called me by mistake at 4:30 am. The only think that I loved was the locks for cars
Stayed 2 nights in Feb 2024

6/10 Okay

Noah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
We reserved two rooms online in January. But when we arrived at the hotel it was overbooked and we only got one of the two rooms we booked and paid for. If it wasn't for a VERY HELPFUL employee named Yassir, we would have had a much, much more terrible experience. Yassir was the only person who was trying to help us in our unfortunate situation. And he's the only saving grace for a overpriced hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Liberty, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great hotel. Only negative things to say was there was a significant amount of sound transfer from the neighbouring rooms and the swimming pool was frigid.
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Peter

Business traveller
Food in the restaurant was very good. Nothing too fancy, but well cooked and a pleasant surprise. Restaurant staff also very attentive. The corridor walls and floors looked dirty. TVs very basic and would not allow hdmi plug in (there was a connection but not functioning). In one room, the sleep function would not work.
Stayed 1 night in Feb 2024

2/10 Terrible

Alp

Stayed 3 nights in Feb 2024

8/10 Good

Chantelle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The only complaint that comes to mind is that the property was not maintained for the winter weather. The parking lot was extremely slippery in most areas for the entire weekend and needed to be salted. Also....Expedia advertises that you can get breakfast for $14.95 per person until 10:30a.m. The menu did not show anything of the sort.
Stayed 3 nights in Feb 2024

2/10 Terrible

MarkAnthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan, Georgetown

Stayed 1 night in Feb 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Good value, getting dated, needs a renovation. Good location and quiet. Hard to get bill and invoicing not correct, got a restaurant charge that I didn't make. Night front desk staff was having chicken (with a strong smell) then tried serving me with greasy hands. All this will being on a video call. Clearly not Novotel standard.
Stayed 3 nights in Jan 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Abdul-Karim

Stayed 5 nights in Jan 2024

10/10 Excellent

Maria E

Liked: Staff & service, property conditions & facilities
It was very comfortable. The staff very friendly
Stayed 1 night in Jan 2024

4/10 Poor

James

Stayed 1 night in Jan 2024

6/10 Okay

Darlene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but rooms are dated. Walls scuffed, blinds ripped, towels look dirty.
Stayed 1 night in Jan 2024

8/10 Good

Sylvie

Stayed 1 night in Jan 2024

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Randolph

Liked: Staff & service, property conditions & facilities
It was quiet. Clean and a nice hotel and good staff
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off highway 40 and the Montreal Trudeau International Airport
Stayed 1 night in Dec 2023

8/10 Good

Olga, Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Hadeesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall. The staff was really helpful.
Stayed 1 night in Dec 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Lina, Nississauga

Stayed 1 night in Jan 2024

2/10 Terrible

david, Toronto

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Mikhael

Liked: Cleanliness
Stayed 1 night in Dec 2023