- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing experience. Booked with Corporate Stays who before we arrived advised we would have to change from our booked apartment but it would be of same standard. On arrival was given a studio apartment when we had booked a one bedroom. Unable to move us first night, moved following day to a sub standard one bedroom apartment. This apartment (Loft4u) was like a concrete multi story car park. The walls were uncovered concrete, as if completely unfinished. We expressed our disappointment to Corproate Stays who were unwilling to address our concerns. This brutal apartment was completely unlike the pictures of the Mosaique we had originally booked. We also had to ask Corporate Stays to refund the difference for our first night in a downgraded apartment, this was not volunteered by them.