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Reviews of M Montreal - Hostel

2 out of 5
M Montreal - Hostel
1245 Rue Saint-André, Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 444 out of 658 reviews" "
Rating 8 - Good. 138 out of 658 reviews" "
Rating 6 - Okay. 36 out of 658 reviews" "
Rating 4 - Poor. 19 out of 658 reviews" "
Rating 2 - Terrible. 21 out of 658 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded for free, staff was friendly, on site bar with pool and pingpong was fun
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Berri metro station, access to downtown.
Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nicolas served me at the reception table. Very friendly and willing to help with whatever he can. Thank you very much for your service Nicolas i appreciate it:)
Stayed 1 night in Feb 2024
Response from Nicolas on Feb 24, 2024
Hi Henry,Thank you so much for your review. We are glad to hear that you enjoyed your stay here at M Montreal and we hope to see you again soon.

10/10 Excellent

Almayrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 3 nights in Jan 2024
Response from Diarmuid on Feb 24, 2024
Thank you for your review. We are glad you enjoyed your stay here at M Montreal and we hope to see you again soon!

8/10 Good

FAREED

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Feb 2024

4/10 Poor

faisal

Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Stayed 7 nights in Dec 2023

10/10 Excellent

Jenny

Stayed 2 nights in Jan 2024

10/10 Excellent

Erick

Stayed 1 night in Jan 2024

10/10 Excellent

patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, the staff very nice, the beds are hard but the rooms are spacious and clean.
Stayed 7 nights in Dec 2023
Response from Beanie on Feb 2, 2024
Hello Patti!Thank you for your good review! We will be happy to host you again in the future.

6/10 Okay

Pierre Landry Athiar

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2023

10/10 Excellent

Zuberi

Stayed 1 night in Dec 2023

6/10 Okay

Shivani

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
They could have water filling station in one of the buildings. Don’t give extra pillows
Stayed 3 nights in Dec 2023
Response from Beanie on Feb 2, 2024
Hello Shivani! Thank you for taking the time to review our hostel. We appreciate your feedback.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Drisya

Stayed 1 night in Dec 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M Montreal is Great!
M Montreal is in a great location close to tons of things and it’s a great price. The staff is always friendly/helpful and the private room was fantastic. King bed was super comfy the wifi was great. I will definitely stay there again, next time I’m in Montreal.
Stayed 2 nights in Dec 2023
Response from Beanie on Feb 2, 2024
Hello Naomi!Thank you for your great review!We are happy that you enjoyed your stay with us, and we hope to welcome you again soon. Kind regards

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Very convent location and affordable. The only downside was that the maids came in every morning very early to clean. Would stay here again!
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe emplacement et le personnel est courtois ! J’ai adoré mon séjour
Stayed 1 night in Nov 2023

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, property conditions & facilities
price quality
Stayed 1 night in Nov 2023

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop lounge had a breathtaking view of the city. Parking was easy and safe.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Isis Aurea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a lot of activities! It’s really fun and cool!
Stayed 4 nights in Nov 2023

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 1st experience at a Hostel. I’d definitely recommend.
Stayed 4 nights in Nov 2023
Response from Beca on Nov 5, 2023
Hi Amin,Thank you for your lovely review! We hope to see you again soon,

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good: For the hostel, service was definitely feeling like a typical 3- to 4-star hotel stay with vibrant and clean facilities as well as awesome, well-informed staff on trends and events in the area and meeting new guests you bunk with in the hostel. Definitely a big 5/5 up for the cleanliness of personal linens. Remember travellers! Unless you are booking private rooms (which cost more), you as a hostel guest are responsible for returning your own linens and towels at the reception as an additional (refundable) deposit charge will be made on your credit card on check-in! You as a hostel guest are responsible for exchanging dirty towel or linens for clean ones at the front desk. The "could improve" points: The cleanliness and property is generally well maintained, and every effort was made by staff to maintain cleanliness and staff was pleasant enough to exchange my bath towels daily. But some things, espeically the shared resources such as the washroom towellette in the room near the shower was a bit soiled (hasn't been changed in few days), and in the cafe some cushion seats and decorations appeared worn or ripped. The bad (not fault of hostel, but still 4/5): The neighbourhood at the M is in the Gay Village and a vibrant community with events almost every week! However, there are a few undesirables wandering about but generally won't bother you, but please do not leave anything unattended such as bicycles or other things unsecured outside the property!
Response from Anai on Nov 6, 2023
Hello Brandon! We are thankful for your feedback and we are happy you had a good experience with us! Have a good one!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay in a hostel style lodging and it was superb. Quiet, clean, beautifully appointed bunks. Hosts were lovely. Many breakfast choices at affordable prices- I had the best Americano here! Lots to do if you so choose. Would definitely stay here again in a heartbeat. Excellent location right near Ste. Catherine and all it offers.
Response from Anai on Nov 6, 2023
Hello Julie! It was a pleasure having you with us, we are happy you liked and we are excited to host you again!

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

Katie

Stayed 1 night in Oct 2023
Response from Nicolas on Oct 30, 2023
Hello Katie, What a pleasure to read your feedback. We are proud to be able to offer beautiful stays to our guests. You are welcome to our hostel for your next stay in Montreal.

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nicolas on Oct 30, 2023
Hello Taylor, What a pleasure to read your feedback. We are proud to be able to offer beautiful stays to our guests. You are welcome to our hostel for your next stay in Montreal.

10/10 Excellent

I-PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hostel which feels more like a Hotel than a Hostel. Excellent Staff always looking forward to assisting their Guests. My only complaint is that their Wifi signal could be better.
Stayed 2 nights in Sep 2023
Response from Emma. on Oct 24, 2023
Hello!Thank you for taking the time to share your positive experience with us!We're delighted to hear that you enjoyed your stay at our hostel.It's always a pleasure to know that our guests had a great time.We are so sorry you had some issues with the Wi-Fi connection.If you ever plan to visit again, please don't hesitate to reach out.We look forward to hosting you again in the future!Regards,

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
The M exceeded my expectations, especially on my first time doing a dorm-style hostel accommodation. The rooftop patio with hammocks was a dream. The comedy act in the basement bar was fun. The bunks were private and comfortable.
Stayed 1 night in Sep 2023
Response from Sara on Oct 23, 2023
Hello Kathryn!Thank you for taking the time to share your positive experience with us!We're delighted to hear that you enjoyed your stay at our hostel.It's always a pleasure to know that our guests had a great time.If you ever plan to visit again, please don't hesitate to reach out.We look forward to hosting you again in the future!Safe travels,Sara

10/10 Excellent

I-PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrific Hostel. Felt like I was staying at a 5 Star Hotel. The Staff here are simply fantastic.
Stayed 1 night in Sep 2023
Response from Emma. on Oct 24, 2023
Hello!Thank you for taking the time to share your positive experience with us!We're glad to hear you enjoyed your stay at our hostel.We are always happy to know that our guests had a great time.If you plan to visit again, please feel free to contact us.We look forward to welcoming you again in the future!greeting,

10/10 Excellent

I-PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montreal is truly an amazing Hostel. Actually feels and looks more like an Hotel which is a great thing. The Staff are all welcoming, genuine, and helpful. The Hostel and our room was exceptionally clean and organized. We will certainly look forward to staying here again.
Stayed 4 nights in Sep 2023
Response from Sara on Oct 23, 2023
Hello Alan,Thank you for your amazing review ! It is a real pleasure to know that you enjoyed your stay with us !We hope to welcome you again very soon !Safe travels,Sara

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanest hostel room I've ever stayed at. I slept in a six bed room, which included one bathroom with a shower as well as a desk. Everything was functional. Each bed had curtains, a cubby, power plugs that worked, lockers, a light, even a rack to hang clothes. The bunk beds were nice and didn't creak. There are additional showers on each floor but I couldn't find additional toilets which is unfortunate. It is a big hostel and as such it's not quite as easy to meet new people as other hostels. I appreciate they have some day activities to help with that. The bar downstairs is a nice space, and it is the place that I would run into people. The rooftop jacuzzi was neat. We couldn't totally figure out how it worked but it was functional. Nice way to relax after a lot of walking. In addition, there is a large kitchen and dining area, an area that seems to be catered towards people who want to work on a laptop, and at the end of the lobby is another mini-kitchen with a place that sells breakfast, and seating area. Overall I liked my time in this hostel as a home base for exploring Montreal!
Stayed 3 nights in Sep 2023
Response from Sara on Oct 23, 2023
Hello Christopher!Thank you for taking the time to share your positive experience with us!We're delighted to hear that you enjoyed your stay at our hostel.It's always a pleasure to know that our guests had a great time.If you ever plan to visit again, please don't hesitate to reach out.We look forward to hosting you again in the future!Sincerely,Sara

6/10 Okay

Claudio

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Ornella on Sep 20, 2023
Hi Claudio,Don't hesitate to reach out to us to give us your feedback. We would like to know how we could improve your next stay!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, very good value for money. Good location in the village. Hostel is clean and modern.
Stayed 2 nights in Sep 2023
Response from Ornella on Sep 20, 2023
Hi David,Thank you so much! We are delighted to know you enjoyed your two stays with us. We are looking forward to welcoming you again!

10/10 Excellent

Harneel kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for solo travellers to connect with each other…
Stayed 3 nights in Sep 2023
Response from Ornella on Sep 20, 2023
Thank you ! We are delighted to know you enjoyed your stay with us.

6/10 Okay

Veldon

Stayed 2 nights in Sep 2023
Response from Ornella on Sep 16, 2023
Hi Veldon,Thank you for your review, we would have appreciated feedback in order to know how we could have improved your stay at our establishment.Don't hesitate to contact us!Kind regards,

10/10 Excellent

Jephté

Stayed 3 nights in Sep 2023
Response from Nicolas on Oct 30, 2023
Hello Jephté, What a pleasure to read your feedback. We are proud to be able to offer beautiful stays to our guests. You are welcome to our hostel for your next stay in Montreal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Ornella on Sep 11, 2023
Thank you so much for your nice review. We are delighted to know you enjoyed your stay with us.

4/10 Poor

Van Trong Thien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast?!?!
Stayed 1 night in Sep 2023
Response from Ornella on Sep 11, 2023
Hi Van Trong Thien,We regret to inform you that our breakfast is indeed available for 6.95 + tax at any time of the day, as indicated on the slip we provided you during check-in.Kind regards

4/10 Poor

Van Trong Thien

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast?!?!
Stayed 1 night in Sep 2023
Response from Ornella on Sep 11, 2023
Hi Van Trong Thien,We regret to inform you that our breakfast is indeed available for 6.95 + tax at any time of the day, as indicated on the slip we provided you during check-in.Kind regards,

2/10 Terrible

Van Trong Thien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast?!?!
Stayed 3 nights in Sep 2023
Response from Ornella on Sep 11, 2023
Hi Van Trong Thien,We regret to inform you that our breakfast is indeed available for 6.95 + tax at any time of the day, as indicated on the slip we provided you during check-in. Kind regards,

8/10 Good

AKITO

Stayed 1 night in Aug 2023

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room that we got. Beds where comfortable. Will def stay again
Stayed 1 night in Aug 2023
Response from Ornella on Sep 4, 2023
Hi Branden!Thank you so much for your nice review. We are delighted to know you enjoyed your stay with us!

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ornella on Sep 4, 2023
Thank you !

10/10 Excellent

byung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ornella on Sep 4, 2023
Thank you!

4/10 Poor

Erin

Liked: Cleanliness
Disliked: Staff & service
You might as well pay for a single hotel room or Airbnb room in a shared house for this price. The cleanliness, beds, and bathrooms were all of fair quality, but not worth $150/night including all fees. The desk staff were extremely un-accommodating when an issue with my credit card arose. Instead of waiting a couple of days for the issue to be resolved, or taking cash or debit as a security deposit, they made me buy a pre-paid visa for an additional $6. For this price, save yourself the trouble and stay somewhere with customer service.
Stayed 2 nights in Aug 2023
Response from Sara on Sep 8, 2023
Hello Erin,It is well mentioned when booking online that a valid credit card will be required in order to hold a security deposit. It is your responsibility to be aware of the information related to your stay. In the case you cannot provide a valid credit card, indeed, we exceptionally accept pre-paid credit cards to help our guests to keep their reservations. We are sorry that our flexibility was not appreciated. Regards,