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Rating 10 - Excellent. 586 out of 1010 reviews" "
10 - Excellent
586
Rating 8 - Good. 249 out of 1010 reviews" "
8 - Good
249
Rating 6 - Okay. 85 out of 1010 reviews" "
6 - Okay
85
Rating 4 - Poor. 49 out of 1010 reviews" "
4 - Poor
49
Rating 2 - Terrible. 41 out of 1010 reviews" "
2 - Terrible
41
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Allana
Travelled with family, Travelled with family and small children
Really really bad smell in our room the night we got there. They sent staff up to clean. It was still there. The following day they gave us another room. I had to sleep in bathtub that night the smell was so bad.
Clean, convenient and close to good dining options in Old Montreal. The gym and pool were good. They have a hot and cold pool (you can do your own thermal circuit) as well as a sauna (lukewarm temp at best). Signs to get to the underground path to get your morning coffee and bagel need to be better (you take it from the third floor and a different set of elevators). Stayed for 2 nights and had a lovely time. Would stay here again.
Deborah
Stayed 2 nights in Feb 2024
10/10 Excellent
fatma
Feb 7, 2024
fatma
Stayed 1 night in Feb 2024
6/10 Okay
Jenny
Feb 5, 2024
Liked: Cleanliness, staff & service
The only thing I would say needs improvement is the beds and the bedding.
I absolutely loved my stay here! I came back home (Montreal) to bury my father and the staff was absolutely amazing! The valet service was perfect and I was very fortunate to have been a guest here! The cleanliness of the premises was great and my room was especially clean! My view was beautiful as well! Location was great too!
Great location for walkability and exploring the city! Fun pool, cold plunge, sauna, jacuzzi. Decent parking options available around. Room was good but found long hair in my shower. Gross! And I let them know before that I was bringing x2 small dogs with me and they said they will provide bowls. However there were none in the room. At checkout I told the concierge and he said that something you should ask for even though I had email confirmation. If you’re looking for a dog-friendly hotel, go elsewhere. Otherwise a good location for families.
Lovely, centrally located hotel. Short walk to old city, waterfront, giant Ferris wheel, science center, and Chinatown. Spacious, clean room with super comfy bed. Tasty breakfast. Staff friendly and helpful.
On a Subway line, perfect location to explore all areas of Montreal by foot or metro.
Staff were friendly and welcoming.
Beds and pillows are, as always with Westin, super comfortable.
Pool, cold pool, sauna, and hot tub provided a mini Nordic-spa experience.
A great stay!
Kristen
Stayed 2 nights in Jan 2024
8/10 Good
Pietro
Travelled with family and small children, Travelled with pets
Very Clean Hotel. Good spot and walkable to all areas.
The entrance to hotel was a bit tight to load & unload luggage’s but it’s to be expected in the downtown area.
We had a great stay here for 5 days. A little out-dated furnishing but everything was clean and the bed was the most comfortable bed I have ever slept on. One disappointment I had was how the extra living room that comes with the suite look like a sad waiting room in a dr’s office. Bad lighting and uncomfortable furniture. We did not utilize that room at all.
All the staff was outstanding especially the bartenders made our stay so warm and fun. Very conveniently located. A short walk to Old Montreal.
This property is centrally located with many things to do. The property is clean but dated in furnishings. I am disappointed with the pool. It has limited chairs to sit in. Also, they over used chlorine to the point of my son and other kids leaving due to coughing badly. My son sustained what appears to be a chemical burn shortly after leaving it. I informed the front desk and they did not have first aid items to help and took time to gather ice from the restaurant. No manager came to check In.