[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Le Plateau Boutique Apart Hotel Aparthotel units with kitchens, near McGill University ![Classic Apartment, 1 Queen Bed | Private kitchen](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/20e3e2f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Living area](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/b54b6a86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/bde73da5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/a7af8917.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/2a5f30e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Le Plateau Boutique Apart Hotel sits in the heart of downtown Montreal, offering a chic accommodation experience with WiFi access. Travelers can connect to the city's vibrant atmosphere while enjoying the comfort of their rooms. 5.8 ## Popular amenities - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=101215293&PinnedHotelID=101215293&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Comfort Apartment](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/ec4098a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Heating Kitchen Full-sized refrigerator/freezer Separate bedroom Private bathroom Microwave Oven Toaster - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Classic Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/3799fc20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 1 Queen Bed ### Highlights Heating Kitchen Full-sized refrigerator/freezer Separate bedroom Private bathroom Microwave Oven Toaster - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Club Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/a7af8917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Apartment, 1 Bedroom ### Highlights Heating Kitchen Full-sized refrigerator/freezer Separate bedroom Private bathroom Microwave Oven Toaster - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Standard Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/bde73da5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed ### Highlights Heating Kitchen Full-sized refrigerator/freezer Separate bedroom Private bathroom Microwave Oven Toaster - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Deluxe Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/ac0f92cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Heating Kitchen Full-sized refrigerator/freezer 2 bedrooms Private bathroom Microwave Oven Toaster - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/0d3973c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment, 3 Bedrooms ### Highlights Heating Kitchen Full-sized refrigerator/freezer 3 bedrooms Private bathroom Microwave Oven Toaster - 3 bedrooms - Sleeps 6 - 3 Queen Beds ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101220000/101215300/101215293/0d3973c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Apartment, 3 Bedrooms ### Highlights Heating Kitchen Full-sized refrigerator/freezer 3 bedrooms Private bathroom Microwave Oven Toaster - 3 bedrooms - Sleeps 6 - 3 Queen Beds ## You may also like Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMontreal-Hotels-Le-Plateau-Boutique-Apart-Hotel.h101215293.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMontreal-Hotels-Le-Plateau-Boutique-Apart-Hotel.h101215293.Hotel-Information) ## About the area Plateau Mont-Royal, a neighborhood in Montreal, is home to Le Plateau Boutique Apart Hotel. The area's natural beauty can be seen at Mount Royal Park and Jean-Drapeau Park, while Six Flags La Ronde and Montreal Botanical Garden are popular area attractions. Looking to enjoy an event or a game? See what's going on at Montreal Convention Centre or Bell Centre. [Visit our Montreal travel guide](https://www.expedia.ca/Montreal.dx178288) [View more Aparthotels in Montreal](https://www.expedia.ca/Montreal-Apart-Hotels.d178288-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.51943%2C-73.56764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gm4s_cdz1iBKg-Gae9TmyRUXElI=) 3406 Rue St-Hubert, Montreal, QC, H2L3Z7 ### What's nearby - McGill University - 20 min walk - 1.7 km - Montreal Convention Centre - 2 min drive - 1.5 km - Notre Dame Basilica - 2 min drive - 1.8 km - Old Port of Montreal - 3 min drive - 1.9 km - Bell Centre - 4 min drive - 3.3 km ### Getting around - Sherbrooke Station - 3 min walk - Lucien L'Allier Station - 5 min drive - Montreal Metropolitan Airport (YHU) - 20 min drive ### Restaurants - ‪Bistro Tôt ou Tard - ‬4 min walk - ‪Takumi Sushi - ‬4 min walk - ‪ITHQ - ‬4 min walk - ‪Mamie Clafoutis - ‬4 min walk - ‪La Fabrique Bistrot - ‬4 min walk ## About this property ### Le Plateau Boutique Apart Hotel Aparthotel units with kitchens, near McGill University Each apartment features free WiFi and a kitchen with a refrigerator, an oven, and a microwave. Le Plateau Boutique Apart Hotel offers 10 accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Kitchens offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/16000000/15850000/15845800/15845793/ece887a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chrome Montreal Downtown Montreal - Pet-friendly - Free WiFi - Air conditioning - Parking available 7.0 Good 3,469 reviews CA $80 CA $95 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15845793&PinnedHotelID=15845793&HadPinnedHotel=true®ionId=-1&adults=2) ![Free continental breakfast](https://images.trvl-media.com/lodging/1000000/40000/37300/37250/138a91f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Appartement Hotel Downtown Montreal - Pool - Breakfast included - Kitchen - Pet-friendly 9.0 Wonderful 5,159 reviews CA $151 CA $180 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=37250&PinnedHotelID=37250&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1130000/1126900/1126846/364c27e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL 10 Downtown Montreal - Spa - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,482 reviews CA $199 CA $237 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1126846&PinnedHotelID=1126846&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83660000/83654500/83654419/e9eb8df1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Maison Du Mile-End Plateau Mont-Royal - Breakfast included - Pet-friendly - Free WiFi - Laundry 5.0 59 reviews CA $73 CA $128 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=83654419&PinnedHotelID=83654419&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Jetted Tub | Deep soaking bathtub](https://images.trvl-media.com/lodging/10000000/9250000/9241000/9240902/7c94d0d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Motel Saint-Hubert Saint-Hubert - Pet-friendly - Free WiFi - Air conditioning - Parking available 4.0 1,006 reviews CA $66 CA $79 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=9240902&PinnedHotelID=9240902&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, 1 Queen Bed with Sofa bed (Shared Bathroom)](https://images.trvl-media.com/lodging/108000000/107410000/107409300/107409224/25d5e195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Little Prince Rooms-Old Montreal Ville-Marie - Free WiFi - Business services - 24/7 front desk 7.0 Good 80 reviews CA $92 CA $109 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=107409224&PinnedHotelID=107409224&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/2000000/1980000/1971500/1971447/e716ed00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Faubourg Montreal Downtown Montreal - Breakfast included - Kitchen - Pet-friendly - Free WiFi 8.2 Very good 5,186 reviews CA $152 CA $181 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1971447&PinnedHotelID=1971447&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, Non Smoking, Jetted Tub](https://images.trvl-media.com/lodging/13000000/12620000/12611000/12610914/d7058a75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Rideau Brossard - Pet-friendly - Parking included - Free WiFi - Air conditioning 5.6 741 reviews CA $91 CA $108 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=12610914&PinnedHotelID=12610914&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units ## Policies ### Check-in Check-in start time: 5:00 PM; Check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of CAD 300 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Property Registration Number 311482, 2024-08-24 ### We should mention This property does not have elevators ### Property is also known as Le Plateau Apart Montreal Le Plateau Boutique Apart Hotel Montreal Le Plateau Boutique Apart Hotel Aparthotel Le Plateau Boutique Apart Hotel Aparthotel Montreal ## Frequently asked questions ### Is Le Plateau Boutique Apart Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Le Plateau Boutique Apart Hotel? > This property doesn't offer parking. ### What time is check-in at Le Plateau Boutique Apart Hotel? > Check-in start time: 5:00 PM; Check-in end time: midnight. ### What time is check-out at Le Plateau Boutique Apart Hotel? > Check-out is at 11:00 AM. ### Where is Le Plateau Boutique Apart Hotel located? > Located in Plateau Mont-Royal, this aparthotel is within a 15-minute walk of Sherbrooke Street, Sainte-Catherine Street, and The Underground City. McGill University and Montreal Convention Centre are also within 1 mi (2 km). Sherbrooke Station is only a 3-minute walk and Berri-UQAM Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Le Plateau Boutique Apart Hotel Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 7 6 - Okay 6 4 - Poor 6 2 - Terrible 6 ### 6.2/10 Cleanliness ### 6.0/10 Amenities ### 6.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 8/10 Good #### Robert Jun 11, 2024 Liked: Cleanliness, property conditions & facilities Great location literally steps from the side entrance to the Metro. But also easily walkable to many areas! The bathroom was new and pretty nice but as other have mentioned some basic maintenance is missing in some areas. Definitely good value. We were here for the F1 Grand Prix and it was well priced compared to others. ##### Robert Stayed 6 nights in Jun 2024 ### 8/10 Good #### Elizabeth Jun 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Spacious. Comfortable. Lots of natural light. Easy access to metro. Comfy beds. Kitchen (bring your own Keurig pods). ##### Elizabeth Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Tasha Jun 23, 2024 Liked: Amenities Spacious but not very comfortable . The bed was small and low quality for 2 adults. A fan is needed for summer months, needed air circulation. Area is great! Comms with host were clear. ##### Tasha Stayed 4 nights in Jun 2024 ### 8/10 Good #### Jennifer Mar 11, 2024 Liked: Cleanliness, property conditions & facilities, communication It was nice for how inexpensive it was. It would be nicer with some maintenance like fixing the broken window in the bedroom, getting a better lock on the door, having a bathroom handle that was attached firmly to the door, etc. I was willing to overlook these things because of the price. ##### Jennifer Stayed 2 nights in Mar 2024 ### 8/10 Good #### Kris Jun 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The communication for checking-in was not sent and the process around receiving it was stressful. Other then the bad first impression from the rental company, the rental was nice, easy to access and in a great area for using local transit. We will likely stay again if it is available next year around the Canada GP weekend. ##### Kris Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### claude Jul 6, 2024 Disliked: Cleanliness, property conditions & facilities, communication i HAVE NOT THE POSSIBILITY TO OPEN THE DOOR? BECAUSE YOUR MESSAG ARRIVED ONLY AT 9.O5 PM I HAD TO PROVIDE AN OTHER HOTEL !! PLEASE GIVE ME BACK MY MONEY. CLAUDE RIVOIRE ##### claude Stayed 1 night in Jul 2024 ### 6/10 Okay #### Kim May 27, 2024 Liked: Communication #### Could be great, but needs work Good: - Check in was smooth with email instructions and door codes - Apartment was spacious and well lit - mostly renovated except the bathroom Bad: - looks like the front door and two bedroom doors had been previously kicked in and poorly repaired - son was trapped in bedroom because door handle wasn't engaging properly and we had to remove the handle to get him out - bathroom door handle was finicky and needed help opening from the outside - Mouse droppings in the bathroom! I saw a mouse underneath the kitchen table - Traffic noise is quite loud (but that will be the same for most places in Montréal) ##### Kim Stayed 2 nights in May 2024 ### 4/10 Poor #### kalina Jun 30, 2024 Liked: Communication Disliked: Amenities Booked an apartment but when I arrived the rental was completely not as pictured. The rental had not been cleaned -‘bed and bathroom where clearly used and dirty. The whole apartment was very low quality and uncomfortable with stained fabrics and basic and broken furnishings. Was able to get moved to another unit which was significantly better and more closely resembled the booking site images. Would never trust this property again. Very disappointed. ##### kalina Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Merlin Jun 22, 2024 Disliked: Communication First off all there is no AC. I do not think this property should be on the market for rent during summer time with the temp reaching 92 degrees at time. The shower curtain very durty. The kitchen light stop working after my second night at the apartment. The cool water from the bathtub stop running two day after we check in. We call for assistance, and I was told that they will informe the concern team. I booked the apartment for 5 days but start having issue after my second night. I called and complained but never received any assistance. ##### Merlin Stayed 5 nights in Jun 2024 ### 2/10 Terrible #### Elizabeth Aug 30, 2024 ##### Elizabeth Stayed 4 nights in Aug 2024 ### 8/10 Good #### Michelet Aug 12, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Michelet Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Taila Aug 7, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication SCAM!!! I booked this hotel 5 months in advance, one hour before check in time I got a text message saying my room is under renovation and they will not be able to accommodate me. I called the property manager, they answered the phone with no indication that it was a hotel. I asked for a different room and he told me to hang up and text him my name, I did so and never heard back for 20mins. I then called the number again and someone different answered the phone, he apologized and told me it would take 5-7 business days to receive my refund. This was very inconvenient and put a damper on my trip. Luckily I found another hotel that accommodated us during my stay in Montreal. I still have not received my refund, DO NOT STAY HERE ##### Taila Stayed 5 nights in Aug 2024 ### 2/10 Terrible #### Lydie Jul 30, 2024 Disliked: Cleanliness, room comfort, communication #### Etablissement à éviter absolument!!! Mon séjour c'est très mal passé. Á mon arrivée pas de télévision, pas de wifi et pas de lumière dans la chambre. J'ai contacté à plusieurs reprises le service de maintenance mais en vain. Ils m'ont à chaque fois dit que quelqu'un viendrait et durant mon séjour de 5 jours personnes n'est venu. A chaque appel ils m'ont assuré qu'ils reviendraient vers moi. Le dernier jour j'ai demandé une compensation , on m'a confirmé par téléphone que ce serait le cas, j'ai demandé une confirmation écrite, ils ne me l'ont jamais envoyée. Je ne conseil pas du tout cet établissement , toutes les nuits j'ai été réveillée à 3h du matin par une machinerie qui se mettait en route pendant au moins une heure. Á éviter absolument! J'attends toujours ma compensation! ##### Lydie Stayed 5 nights in Jul 2024 ### 4/10 Poor #### sylvain Jul 21, 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities ##### sylvain Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Melody Jul 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The location was perfect! Very secure and a vibrant part of the city! ##### Melody Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Rahul Jul 8, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication It was the worst experience in my whole life..We were not even able to check into the property..we a family of 6(inclduing kids) were told by the property management(lady named Rachel) just few hours before check in that the property have some issues so we should cancel the booking and get the refund which was impossible for us that time..they were not even trying to arrange some alternate accomodation and after pressing them so much they told they will provide another apartment in the same building.. We drove from very far (ontario) and when we reached the property around midnight, we were not able to check in using the lock code provided by email and whtsapp.. When I called the customer care, they told us that there is some technical issue in that property and we cant stay in that apartment and they also told that they dont have any other property in montreal for us We 6 people with kids were starnded in that aprtment building with so many luggages at midnight and we didnt have any place to stay.. I called them almost 30 times as initially even stopped picking up my call.. Somehow they picked up my call and then to my surpise a man named Andy told me at midnight that he have one apartment in kingston which is around 3-4 hours away from Montreal..this is how unprofessional this company is..they expect people who came to visit Montreal to go back to kingston.we even xpedia customer care response was also pathetic.we want a compensation against this worst experience. ##### Rahul Stayed 1 night in Jul 2024 ### 6/10 Okay #### Mark Jul 7, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Communication Not well managed, poor communication. Not up to date with the ins and outs of the property. There are a number of things that if improved would make the experience better. ##### Mark Stayed 4 nights in Jul 2024 ### 4/10 Poor #### Christophe Jun 23, 2024 Disliked: Cleanliness, property conditions & facilities, communication je ne recommande pas cette établissement , déjà nous n'avons pas reçu les codes 24 heures en avance , on a du les réclamer au service clientèle à notre arrivée sur place , le code de la porte principale fonctionnait mais pas celui de la boîte à clés , après plus de 3 heures d'attente et aucune solution du service clientèle (qui ne parle pas le français et mal l’anglais) un ouvrier sur place a pris l'initiative de nous ouvrir l'appartement et c'est lui aussi qui nous a fait un double de la clé . ça c'est le début , le ménage dans l'appartement avait été mal fait , beaucoup de poussières , intérieur des meubles sales robinet de l'évier de cuisine mal fixé , on s'est plaint à nouveau au service client et personne n'est venu , pas même d'excuses du propriétaire. De plus pour un apprart' hôtel aucun couvert pour manger (on a du en acheter ) et là non plus pas de réponses du service clientèle . Il aurait été bien aussi de préciser que cet appartement est situé sous le niveau de la rue (très bruyante). le seul point positif est l'emplacement . Au final je ne conseille pas cet appart' hôtel , c'est une grosse déception et cela a gâché nos vacances . Tout ceci a été signalé à EXPEDIA (site de réservation ) qui eux aussi n'ont jamais obtenue de réponses pour l'instant. ##### Christophe Stayed 8 nights in Jun 2024 ### 8/10 Good #### Adrian Jun 22, 2024 Liked: Cleanliness, property conditions & facilities Good stay overall. We were in Montreal for the grand prix. Location close to the metro which was convenient. Took effort to get check in info. ##### Adrian Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Marie-ange Jun 6, 2024 Liked: Cleanliness Disliked: Communication Nous avons passé 4 nuits dans cet appartement. Heureusement il faisait très beau et nous n'y étions que pour dormir. Appartement trés sombre en sous sol. De mauvaises informations ont fait que nous ne pouvions pas récupérer la clé dans la boîte à clé, mauvais code....que nous avons finalement trouvé tout seul au bout de 2 heures de discussion ! Il y a une cuisine mais pas de couverts ! donc impossible de prendre nos repas sur place ! Nous ne recommanderons pas hotels.com ##### Marie-ange Stayed 4 nights in May 2024 ### 4/10 Poor #### Ajantha Jun 2, 2024 ##### Ajantha Stayed 2 nights in May 2024 ### 8/10 Good #### Zahra Jun 2, 2024 Liked: Cleanliness, property conditions & facilities, communication We stayed for two nights. The coordination was timely and the cleanliness was good. It had easy access to restaurants and downtown. The only issue we had was the number of stairs and the narrow hallway to reach the unit. My mother was with us and had some difficulty navigating the stairs ##### Zahra Stayed 2 nights in May 2024 ### 6/10 Okay #### Kassandra Jun 1, 2024 ##### Kassandra Stayed 2 nights in May 2024 ### 4/10 Poor #### Yannick May 26, 2024 Liked: Room comfort Disliked: Communication La pire expérience que j'ai vécue. L'arrivée a été désastreuse. Je n'ai pas eu accès au logement no 1 la 1ère nuit parce que le code pour ouvrir la boîte à clé n'était pas le bon. Le service à la clientèle (en anglais seulement) continuait à me donner le même code. Ils n'avaient pas d'autres logements disponibles la 1ère nuit. J'ai dû louer une chambre dans un autre hôtel. Le lendemain, j'ai dû attendre jusqu'à 11h45 pour voir arriver 2 personnes de la maintenance. Eux aussi n'avaient pas la clé du logement. Après quelques heures, j'ai eu accès à un autre logement qui était libre. Vers 23h, une personne dans le couloir menant aux logements m'a dit qu'il avait loué le logement où j'étais situé. J'ai expliqué ma situation à la personne. Il est parti et je ne l'ai pas revu par la suite. Le logement qu'il m'avait donné était mieux que celui que j'ai loué. Pour la journée suivante, ils ont finalement régler le problème. J'ai pu parler à une personne qui parle français. Il avait la clé du logement 1 et j'ai pu m'installer dans ce logement. Je n'ai pas pu m'installer dans le logement où j'étais parce qu'il n'était pas libre. Le logement 1 est correct. Un peu de poussière. Dans la cuisine, il n'y a pas de fourchettes et de cuillères mais il y a assez de couteaux. Dans la salle de bain, pas de shampoing et le savon à mains n'est pas fonctionnel. J'ai dû aller en acheter. Le reste de mon séjour s'est passé comme prévu. ##### Yannick Stayed 5 nights in May 2024 ### 6/10 Okay #### Melissa May 5, 2024 ##### Melissa Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn Montréal Centre-ville](https://www.expedia.ca/Montreal-Hotels-Hilton-Garden-Inn-Montreal-Centre-Ville.h2068708.Hotel-Information) > > [The Honeyrose Hotel, Montreal, A Tribute Portfolio Hotel](https://www.expedia.ca/Montreal-Hotels-The-Honeyrose-Hotel.h91267863.Hotel-Information) > > [Hotel Birks Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-Birks-Montreal.h23002973.Hotel-Information) > > [Best Western Plus Montreal Downtown-Hotel Europa](https://www.expedia.ca/Montreal-Hotels-Best-Western-Plus-Montreal-Downtown-Hotel-Europa.h891238.Hotel-Information) > > [The Ritz-Carlton, Montréal](https://www.expedia.ca/Montreal-Hotels-The-Ritz-Carlton.h8767.Hotel-Information) > > [Embassy Suites Montréal by Hilton](https://www.expedia.ca/Montreal-Hotels-Embassy-Suites-Montreal-By-Hilton.h1717483.Hotel-Information) > > [DoubleTree by Hilton Montreal](https://www.expedia.ca/Montreal-Hotels-DoubleTree-By-Hilton-Montreal.h173366.Hotel-Information) > > [Travelodge Hotel by Wyndham Montreal Centre](https://www.expedia.ca/Montreal-Hotels-Travelodge-Hotel-By-Wyndham-Montreal-Centre.h12616.Hotel-Information) > > [Vogue Hotel Montreal Downtown, Curio Collection by Hilton](https://www.expedia.ca/Montreal-Hotels-Vogue-Hotel-Montreal-Downtown.h28148.Hotel-Information) > > [Hotel Faubourg Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-Faubourg-Montreal-Downtown-Hotel.h1971447.Hotel-Information) > > [Hotel Omni Mont-Royal](https://www.expedia.ca/Montreal-Hotels-Hotel-Omni-Mont-Royal.h21818.Hotel-Information) > > [Le Centre Sheraton Montreal Hotel](https://www.expedia.ca/Montreal-Hotels-Le-Centre-Sheraton-Montreal-Hotel.h17117.Hotel-Information) > > [Humaniti Hotel Montreal, Autograph Collection](https://www.expedia.ca/Montreal-Hotels-Humaniti-Montreal.h59845746.Hotel-Information) > > [Le Square Phillips Hotel And Suites](https://www.expedia.ca/Montreal-Hotels-Le-Square-Phillips-Hotel-And-Suites.h899594.Hotel-Information) > > [Hotel Quartier Latin Montréal](https://www.expedia.ca/Montreal-Hotels-Hotel-Quartier-Latin-Montreal.h890030.Hotel-Information) > > [Hotel Bonaventure Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-Bonaventure-Montreal.h519698.Hotel-Information) > > [Le Westin Montréal](https://www.expedia.ca/Montreal-Hotels-Le-Westin-Montreal.h2400902.Hotel-Information) > > [Hôtel Ruby Foo's](https://www.expedia.ca/Montreal-Hotels-Hotel-Ruby-Foos.h40674.Hotel-Information) > > [Holiday Inn Montréal Centre-Ville Downtown by IHG](https://www.expedia.ca/Montreal-Hotels-Holiday-Inn-Montreal-Centre-Ville-Downtown.h6668.Hotel-Information) > > [Delta Hotels by Marriott Montreal](https://www.expedia.ca/Montreal-Hotels-Delta-Hotels-By-Marriott-Montreal.h10859.Hotel-Information) > > [Montreal Marriott Chateau Champlain](https://www.expedia.ca/Montreal-Hotels-Montreal-Marriott-Chateau-Champlain.h27637.Hotel-Information) > > [Novotel Montreal Centre](https://www.expedia.ca/Montreal-Hotels-Novotel-Montreal-Centre.h14727.Hotel-Information) > > [Lelux Hotel](https://www.expedia.ca/Montreal-Hotels-Lelux-Hotel.h17887003.Hotel-Information) > > [InterContinental Montreal by IHG](https://www.expedia.ca/Montreal-Hotels-InterContinental-Montreal.h10019.Hotel-Information) > > [Hôtel AC Montréal Centre-ville](https://www.expedia.ca/Montreal-Hotels-AC-Hotel-By-Marriott-Montreal-Downtown.h19685368.Hotel-Information) > > [Hotel Monville](https://www.expedia.ca/Montreal-Hotels-Hotel-Monville.h15971579.Hotel-Information) > > [Courtyard by Marriott Montreal Downtown](https://www.expedia.ca/Montreal-Hotels-Courtyard-By-Marriott-Montreal-Downtown.h6059201.Hotel-Information) > > [Hyatt Place Montreal - Downtown](https://www.expedia.ca/Montreal-Hotels-Hyatt-Place-Montreal-Downtown.h41239.Hotel-Information) > > [Hampton Inn by Hilton Montreal Downtown](https://www.expedia.ca/Montreal-Hotels-Hampton-Inn-By-Hilton-Montreal-Downtown.h63306272.Hotel-Information) > > [Fairmont The Queen Elizabeth](https://www.expedia.ca/Montreal-Hotels-Fairmont-The-Queen-Elizabeth.h9483.Hotel-Information)