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L'Oasis de l'Île, Refuge Urbain

Photo gallery for L'Oasis de l'Île, Refuge Urbain

Featured Image
Outdoor Pool
Pool
Outdoor Pool
In-room safe, desk, blackout drapes, soundproofing

Overview of L'Oasis de l'Île, Refuge Urbain

L'Oasis de l'Île, Refuge Urbain

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
25, chemin des Iles Yale, Saint-Eustache, QC, J7P 5M6

Explore the area

  • Popular LocationMoulin Légaré7 min drive
  • Popular LocationGolf UFO8 min drive
  • Popular LocationArena Laval-Ouest9 min drive
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)20 min drive

Choose dates to view prices

About this area

Saint-Eustache

L'Oasis de l'Île, Refuge Urbain (Urban Getaway) is located in Saint-Eustache. Golf UFO and Deux Montagnes Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ile Garth Ecological Reserve and Mille Iles River Park. Arena Laval-Ouest and Arena Richard Trottier are also worth visiting.

What's nearby

  • Moulin Légaré - 7 min drive
  • Golf UFO - 8 min drive
  • Arena Richard Trottier - 9 min drive
  • Arena Laval-Ouest - 9 min drive
  • Mille Iles River Park - 11 min drive

Getting around

  • Deux-Montagnes Grand Moulin Station - 9 min drive
  • Trudeau International Airport (YUL) - 20 min drive

Restaurants

  • Restaurant L'Impressionniste — 4 min drive
  • Steak Frites — 4 min drive
  • Tutti Frutti — 5 min drive
  • Pizza Hut — 5 min drive
  • Fruit Oeufolie — 5 min drive

About this property

L'Oasis de l'Île, Refuge Urbain

3-star hotel with free breakfast and bar/lounge
A bar/lounge, a coffee shop/café, and a business center are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include wedding services and a garden. All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, guests will have TVs with cable channels, and other amenities include hair dryers and safes.
L'Oasis de l'Île, Refuge Urbain (Urban Getaway) offers 20 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available weekdays 7:00 AM–10:00 AM
  • 1 coffee shop/café
  • 1 bar

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 40-inch TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 221273

We should mention

Children 13 years old and younger are not permitted at this property

Property is also known as

L'Oasis l'Île Auberge Santé Spa Inn Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Inn
L'Oasis l'Île Auberge Santé Spa Saint-Eustache
L'Oasis l'Île Auberge Santé Spa
L'Oasis l'Île Auberge Santé Spa Hotel Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Hotel Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Hotel
L'Oasis l'Île Auberge Santé Spa Saint-Eustache
L'Oasis l'Île Auberge Santé Spa
Hotel L'Oasis de l'Île Auberge Santé et Spa Saint-Eustache
Saint-Eustache L'Oasis de l'Île Auberge Santé et Spa Hotel
Hotel L'Oasis de l'Île Auberge Santé et Spa
L'Oasis de l'Île Auberge Santé et Spa Saint-Eustache
L'oasis L'ile Auberge Sante
L'oasis L'ile, Refuge Urbain
L'Oasis de l'Île, Refuge Urbain Hotel
L'Oasis de l'Île Auberge Santé et Spa
L'Oasis de l'Île, Refuge Urbain Saint-Eustache
L'Oasis de l'Île Refuge Urbain (Urban Getaway)
L'Oasis de l'Île, Refuge Urbain Hotel Saint-Eustache

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 209 out of 465 reviews
5 - Excellent 45%
Rating 4 - Good. 186 out of 465 reviews
4 - Good 40%
Rating 3 - Okay. 41 out of 465 reviews
3 - Okay 9%
Rating 2 - Poor. 18 out of 465 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 465 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total tranquility
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities
Good overall
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was wonderful! However, the tolerance for noise was strict...
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet place, if you want to relax, it is the perfect place. No noise and a lot of spaces.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property is located in a beautiful island, the building and spa have its charm and it is picturesque. They already have all the facilities to succeed. What is missing is customer service. Lack of information while on check in. Staff assumes we know the hotel ant have been here 30 times before. For instance the spa closes at 9 pm and it is the main attraction of the hotel, but the restaurant close at 8 pm, we get out of the spa and had to go to bed hungry! Nobody told us that the resto closes 1 hour before the spa! If you promote yourself as a "Health Spa", it is not a good idea to let your customers sleep hungry. When we asked about options for food the staff just told us "just get uber eats". Mmnnnkay There is a small keurig coffee maker in the room with two K-cups in the first night, I asked the attendand for one extra coffee, she hesitated but gave it to me. Next morning they brought breakfast to the room without a coffee pot, so I said "we are missing the coffee" and to my surprise she replied "Oh, I gave it to you yesterday!) I was so amazed by the silliness of the situation that I just replied "mmnkay" lol. Man, it is a K-cup, it cost 30 cents, just put two in the tray, dont be so cheap! Or even charge me the 30 cents lol Bringing a breakfast with no coffee? That is a first. About cleanliness, they say they clean the Spa daily, but there was a cloth napkin on a chair in a very visible place for 2 days, so I highly doubt the cleanliness of the spa
Stayed 2 nights in Jul 2021