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Reviews of L'Appartement Hotel

L'Appartement Hotel
455, Sherbrooke West, Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1953 out of 3591 reviews" "
Rating 8 - Good. 1366 out of 3591 reviews" "
Rating 6 - Okay. 203 out of 3591 reviews" "
Rating 4 - Poor. 44 out of 3591 reviews" "
Rating 2 - Terrible. 25 out of 3591 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joan

Travelled with group
Liked: Cleanliness
The room was way too warm, and there was no way to control the temperature, other than opening a window. Pull out sofa bed was very uncomfortable. Breakfast room was nice, though.
Stayed 6 nights in Mar 2024
Response from Philippe on Mar 28, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I really like the breakfast options. The property is quiet and well-maintained. Restaurants and grocery are nearby. They upgraded my room without asking. The staff are respectful and polite.
Stayed 4 nights in Mar 2024
Response from Philippe on Mar 28, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Valya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Still the best deal in Montreal for a studio or one bedroom get with all the amenities of a hotel including free breakfast and nice swimming pool.
Stayed 7 nights in Mar 2024
Response from L'Appartement Hotel on Mar 26, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe location and walkable to event we chose. Breakfast was high quality
Stayed 6 nights in Mar 2024
Response from L'Appartement Hotel on Mar 25, 2024
Thank you for staying with us. We appreciate your Feedback.

6/10 Okay

Colleen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, location was very central and walkable to almost everything although quite gritty—- but that’s a downtown thing rather than a hotel thing. The breakfast was also okay but was the exact same every morning with no variety at all. Front desk was not overly helpful. It was okay for the money though, cheap and central and clean.
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 25, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 26, 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Brian

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Philippe on Mar 25, 2024
Merci pour vos commentaires. Ils sont très appréciées.

8/10 Good

Darci

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 26, 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Kara Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay as we were in town for the World Figure Skating Championships. Walking distance to Centre Bell, or an easy uber ride. Amazing breakfast included (probably the best thing about this hotel). Close to a grocery store. Clean. Friendly and helpful staff. Would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Philippe on Mar 25, 2024
Merci pour vos commentaires. Ils sont très appréciées.

10/10 Excellent

Sylvie

Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that this hotel offers suites with fully equipped kitchens, handy for patrons who need to prepare their own meals due to food allergies. This hotel is central with a short 30 minute walk to the Bell Centre. The price includes a self-serve breakfast offering hot beverages and juices, yogurt, cereal, sliced cheeses and deli meats, hard boiled eggs, and fresh fruit and bread products. The hotel staff are very friendly and helpful. I highly recommend this hotel.
Stayed 4 nights in Mar 2024
Response from L'Appartement Hotel on Mar 24, 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

liming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 25, 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Philippe on Mar 25, 2024
Merci pour vos commentaires. Ils sont très appréciées.

10/10 Excellent

judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience! Will stay there again
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 24, 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Vivienne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 24, 2024
Merci pour vos commentaires. Ils sont très appréciés.

8/10 Good

Fengyuan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 24, 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was not expecting much as I am used to different types of hotels in Montreal. Pleasantly surprised. Very nice staff, communicated all I needed to know and very friendly and professional. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 24, 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Response from L'Appartement Hotel on Mar 24, 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
I loved the location of the hotel. Easy access to the subway, to downtown Montreal, to McGill, and even walkable to Old Montreal. My only complaint, and it's minor, is that the pool could have been cleaner (the water was murky).
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 20, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Minghua

Liked: Cleanliness, property conditions & facilities
For a "three star" hotel, we had an incredible experience. Our room was enormous, clean and comfortable. The free breakfast was tasty and convenient. There were even a small fitness room and pool, although we didn't use these. The location is a short walk away from McGill metro station, and there are plenty of local shops and restaurants.
Stayed 4 nights in Mar 2024
Response from L'Appartement Hotel on Mar 20, 2024
Thank you for staying with us. We appreciate your Feedback.

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a fantastic stay, room was good. We were not in it much. Was about a 20 min walk to Bell Center. Parking was easy, right across the street. Would stay next time when we go to a Habs game.
Stayed 2 nights in Feb 2024
Response from L'Appartement Hotel on Mar 20, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Yanic

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful spot for a large family!
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 20, 2024
Thank you for staying with us. We appreciate your Feedback.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice little apartments with full kitchen. Good breakfast, continental but lots of options. Nice pool on the top floor. Bathrooms are a little small with minimal shelf space. Parking costs extra and the underground within the building was full so we parked in the parking garage across the street with pretty tight spaces. Overall good value, in a good location within walking distance of shopping and Bell Center.
Stayed 3 nights in Mar 2024
Response from Philippe on Mar 18, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
L’Apartment was perfect. The suite for 3 people was REALLY spacious and a very good price. I loved the kitchen & dining room table. The pool was a bonus. The location was excellent for shopping, the Metro & McGill. The breakfast was fine & was efficiently run. No bacon or eggs for my daughter but plenty of cold cuts, bread, banana loaf, cereals & hot chocolate. I would return.
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The staff members were so helpful and kind!
Stayed 1 night in Mar 2024
Response from Philippe on Mar 18, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, amenities
Good location close to downtown Montréal.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

8/10 Good

Maryam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was much smaller i expected
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

2/10 Terrible

Cheryl

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I traveled with my two children earlier this week for March break. We were looking forward to a convenient location and on site parking, as well as a comfortable living space where we could rest swim and eat between outings. When we arrived, we were informed that the parking around back was full and we’d have to park across the road in a public lot (for $25 plus tax a night, I may add). This was unsettling as it was open access and underground, and I was traveling alone with my children. My concern was dismissed. In addition, the hotel and unit were not clean and very dated. I had to clean up hair and a spill in the kitchen from a previous guest. We did not even bother to see the pool as I was not confident it would be clean, but I cannot speak to this confidently. I couldn’t sleep due to the uncomfortable temperature on the 16th floor, and opening the window was helpful for a breeze but it was very loud with street traffic and sirens. The hotel staff were understanding of our concerns and accommodated my requests to a point (ie we switched rooms initially due to cleanliness). The next morning, we checked out early as I was very unsettled. On route to get our car; my worst fears were realized as we were followed to our car (from underground, someone was waiting in the underground parking but out of sight from entry point). I had to hastily help my children in the vehicle, throw our belongings in, and leave the garage. It was a horrifying experience.
Stayed 2 nights in Mar 2024
Response from Philippe on Mar 18, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, nice staff and reasonably priced
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

echo

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Merci pour vos commentaires. Ils sont très appréciés.

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
We enjoyed very much our 3-night stay at this hotel, which is very conveniently located. We walked straight to the hotel getting off from the train station, and it only took about 15 minutes. Most tourist attractions are walkable from the hotel and the metro station (McGill) is a couple of blocks away. The hotel is right next to the McGill's school of music and there are many free recitals one could attend if musically inclined. The daily buffet breakfast is included in the room rate with generous varieties. The staffs are very helpful and polite, and we would definitely stay there again when we go to Montreal again.
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Excellent experience overall other than room temperature (could not get it down - had to sleep with a window open all night in March!) and elevators took a long time when time to checkout (10 minutes) Still - I would stay here again.
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Shilei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet-friendly. Room included lots of amenities! The breakfast offered lacked options, but wasn’t bad. Hotel’s location in the downtown is convenient.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Stewart

Good location. Nice to have a mini kitchen
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very large, immaculately clean. Staff is friendly and efficient
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for your feedback. We appreciate it.

10/10 Excellent

Balaji, Scarborough

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Except for narrow garage parking and we need to pay extra for parking, everything else is good and comfortable stay.
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for your feedback. We appreciate it.

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 17, 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Andreya

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for your feedback. We appreciate it.

10/10 Excellent

Cynthia, Perth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Friendly staff. Upgrade to spacious 2 bedroom suite much appreciated.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 13, 2024
Thank you for staying with us. We appreciate your Feedback.

8/10 Good

deborah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for your feedback. We appreciate it.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean place. Warm pool lots of towels. Extremely kind staff.
Stayed 1 night in Mar 2024
Response from Philippe on Mar 13, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Jenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for your feedback. We appreciate it.

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent spot for us with our 2 young kids under 5. We stayed in the 2 bedroom suite which gave us plenty of space as a family. Having comming living space and a kitchen were so helpful and the pool was also great! If youre looking for super fancy, this isn't it. However, it is comfortable, clean and tidy, the staff are lovely and helpful, the continental breakfast is a bonus, the pool is lovely and we.would absolutely stay there again! It was exavtly what we needed.
Stayed 3 nights in Mar 2024
Response from Philippe on Mar 18, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

K

Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on Mar 14, 2024
Thank you for your feedback. We appreciate it.

8/10 Good

Kamran

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This property was good, and the price was good, too.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 12, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Xiaoli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just I the McGill university campus, very convinrent for the visitors to the university
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 11, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Lots of police sirens at night off the main road. Not the hotels fault but it’s something to note.
Stayed 3 nights in Mar 2024
Response from Philippe on Mar 12, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
It was a great location. Staff was friendly and helpful. I would recommend it.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 11, 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good choice for your money! Very vast Rooms. Downtown. With pool and breakfast. You can’t find better deal in Montreal
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on Mar 11, 2024
Thank you for staying with us. We appreciate your Feedback.

2/10 Terrible

Jeetesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is phenomenal and a hidden gem. The staff is very polite, friendly and accommodating. Great value for the price! However, the room was not what was shown in the Expedia reservation email. We expected a larger room. Expedia used the wrong photos in their email, which was disappointing. However, the crew re-assigned us to a little larger room at a higher floor; highly appreciated. The receptionist gave us the wrong information that the laundromat doesn’t require coins. We couldn’t wash our clothes on the evening of the last day!
Stayed 5 nights in Mar 2024
Response from Philippe on Mar 12, 2024
Thank you for staying with us. We appreciate your Feedback.