Ratings based on 2,122 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromCanada

Posted 28-Aug-2016
Excellent... Walking distance to great restaurants ... Great Business Center and excellent breakfast!
1out of 5
by A verified traveller fromCalgary

Yuck!! and I have pictures to prove it :-(

Posted 21-Aug-2016
Pros: staff was nice, location was good
Cons: tear it down and rebuild .. I'm itchy just thinking about it.
Location: It is a great location .. just wear your hazmat suit
Old .. worn .. dirty .. falling apart .. the room is disgusting .. come on, time to renovate. I'm not fancy but this place was gross and I won't stay again no matter how good the rate and location. Staff was nice. Lobby was nice. That's about it I don't understand how they can get any decent rating .. was i stuck in the worst room in the hotel due to the expedia rate? I paid enough to expect a decent stay. I wouldn't shower (mold or mildew) .. the chairs had god knows what big stains on them. This room would not pass a health inspection I'm sure. So if you want to stay in a room that looks like some nasty gross stuff has been going on, can't sit down on the chairs, can't shower in the moldy tub .. go ahead but you have been warned. Really, I would love my money back if you're listening Hotel Gouverneur Montréal
3out of 5
by A verified traveller fromFlorida, USA

Excellent location!

Posted 19-Aug-2016
The hotel is centrally located and staff is very professional and always willing to assist. Rooms are outdated (old furniture, drawers are hard to open, light features do not work properly [lamps shall be replaced], super dirty carpet, bathtub is in horrible condition). It is shame having a hotel with so much potential in such deplorable condition.
3out of 5
by A verified traveller

Avec le prix je m'attendait à mieux mais bon...

Posted 19-Aug-2016
Le personnel lors de notre départ n'était vraiment pas souriant (aucun sens du service à la clientèle). La table bureau était encore sale, il y avait des ronds de verre sur la surface. L'hôtel a besoin de rénovation majeure, les chambres en particulier. Par contre, les lits étaient très confortable et semblait propre.
4out of 5
by A verified traveller

Nice Hotel, Need more staff

Posted 14-Aug-2016
Hotel is nice Hotel. Location is good. price is good. Clean and comfirm Hotel. But only two staff for a lot of customer. Need to wait half hour to get parking ticket. Need half hour for check in. Need more staff.
4out of 5
by A verified traveller fromGatineau

Près du métro et points d'intérêts

Posted 12-Aug-2016
Pros: La piscine et le buffet du matin
Location: Panoplie de restaurants à proximité, rues piétonnières remplies de magasins, stations de métro pour se déplacer rapidement
L’hôtel est à proximité de la station de métro que nous avons utilisé pour se rendre directement au parc Jean-Drapeau et la rue St-Hubert. Le personnel a été accommodant et très gentil. La chambre était propre au niveau des yeux au plancher, mais il y avait des traces de mains au plafond qui n'avait pas été nettoyé. Quelqu'un a eu beaucoup de plaisir haha.
4out of 5
by A verified traveller fromMexico

Posted 11-Aug-2016
Muy céntrico, lo único que no me gusto fue que el baño olía a trapo y no servía la cafetera, pero por lo demás excelente opción.
3out of 5
by A verified traveller

Posted 10-Aug-2016
Lits petits, inconfortables et chambres auraient besoin d'être revampées!
4out of 5
by A verified traveller

Posted 10-Aug-2016
Bel hôtel bien située. Il a fallu débourser pour avoir un frigo dans la chambre?????
5out of 5
by A verified traveller

Excellent

Posted 10-Aug-2016
Bel hotel placé au centre de tout. J'y retournerai assurément.