Dear Gisele,Thank you for taking the time to share your feedback. We're glad to hear that you had an overall good experience and that you found our location convenient for visiting Olympic Park. We apologize for the disrepair in your room, including the missing soap holder in the shower and the loose plug in the bedroom. Your safety and comfort are important to us, and we will address these issues promptly to ensure that they are resolved. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,The Hotel Universel Montreal Team

Hi Joan,Thank you for your wonderful feedback and for choosing us as your preferred place to stay in Montreal! We're delighted to hear that you enjoyed your experience with us and that our location near the Jardin Botanique and a short walk to the Métro met your needs perfectly.We look forward to welcoming you back on your next visit to Montreal!Best regards,

Bonjour Daniel,Merci d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé la chambre 221 très bien. Nous sommes désolés pour le problème avec le réveil. Nous allons immédiatement régler ce problème pour que nos futurs clients n'aient pas à faire face à la même situation.Nous espérons vous accueillir à nouveau dans un avenir proche.Cordialement,

Dear Gentaro,Thank you for your positive feedback! We're delighted to hear that you found our establishment very clean and our staff helpful. We're glad we could accommodate your request to extend your stay by 2 hours at no extra charge. We look forward to welcoming you back to Hotel Universel Montreal on your next visit.Best regards,The Hotel Universel Montreal Team

Dear Matt,Thanks for the fantastic review! We're delighted you enjoyed your stay, found our facilities convenient, and appreciated our clean rooms. We look forward to welcoming you back anytime!Best regards,

Chère Krystal,Nous vous remercions pour votre excellent retour ! Nous sommes ravis que vous ayez passé un séjour agréable parmi nous. N'hésitez pas à revenir nous rendre visite lors de votre prochain passage à l'hôtel Universel Montréal.Cordialement,L'équipe de l'hôtel Universel Montréal

Chère Roxanne,Nous vous remercions pour votre note de 5 sur 5 et votre aimable commentaire. Nous sommes ravis que vous ayez passé un excellent séjour parmi nous. Au plaisir de vous accueillir à nouveau bientôt !Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Jack,Thank you for your kind words and for choosing to stay with us. We are thrilled to hear that you had another great experience at our hotel. Your satisfaction means a lot to us, and we look forward to welcoming you back on your next visit.Best regards,The Hotel Universel Montreal Team

Hi Lynn,Thank you for your feedback! We're delighted to hear that you enjoyed a quiet stay with us. If there's anything else we can do to make your next visit even better, please let us know.Best regards,The Hotel Universel Montreal Team

Cher Guillaume,Merci pour votre note de 4 sur 5. Nous apprécions votre retour. Au plaisir de vous revoir bientôt.Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Lawrence,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your experience at our hotel, including our staff, rooms, and meals. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Best regards,The Hotel Universel Montreal Team

Dear Andrew,Thank you for your feedback. We greatly appreciate your positive rating and are glad to hear that you enjoyed your stay with us. We apologize for any inconvenience caused by the sauna being out of service. Your suggestion regarding its availability is duly noted and will be considered for future improvements.Best regards,The Hotel Universel Montreal Team

Dear Amanda,Thank you so much for taking the time to rate your experience with us! We are delighted to see that you had a wonderful stay. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,The Hotel Universel Montreal Team

Chère Murielle,Merci pour votre note de 4 sur 5. Nous apprécions votre retour. Au plaisir de vous revoir bientôt.Cordialement,L'équipe de l'Hôtel Universel Montreal

Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons vous revoir bientôt !

Dear Fang,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. If you ever find yourself in Montreal again, we would be delighted to welcome you back.Best regards,The Team at Hotel Universel Montreal

Dear Nadia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be convenient for your family and that your kids enjoyed the pool. We appreciate your comments regarding the beds, and we will take them into consideration as we strive to improve our guests' comfort. Your satisfaction is important to us, and we hope to welcome you and your family back in the future.Best regards,The team at Hotel Universel Montreal

Dear Graham,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Your feedback is valuable, and we will address the issues you mentioned to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Best regards,The team at Hotel Universel Montreal

Dear Dave,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you had a good stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.Best regards,The team at Hotel Universel Montreal

Dear Jack,Thank you for choosing Hotel Universel Montreal as your go-to place when staying in Montreal. We're delighted to hear that our convenient location near downtown, Olympic Stadium, and Stade Saputo meets your needs. We appreciate your positive feedback and look forward to welcoming you back on your next visit to the city!Best regards,The Team at Hotel Universel Montreal

Cher Antulio,Nous vous remercions sincèrement d'avoir pris le temps de nous évaluer. Nous sommes ravis de savoir que vous avez apprécié votre séjour à l'Hôtel Universel Montréal et que notre service, nos chambres et notre emplacement ont répondu à vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Sherry,Thank you so much for taking the time to rate your experience with us! We are delighted to see that you had a wonderful stay. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,The Hotel Universel Montreal Team

Cher Christopher,Nous vous remercions d'avoir pris le temps de nous évaluer. Votre retour est précieux pour nous aider à améliorer nos services.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'Hôtel Universel Montréal dans un proche avenir.Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Princess Dianne,Thank you for your feedback. We regret that your stay was only average. Your satisfaction is important to us, and we strive to improve. We hope to welcome you back for a better experience.Best regards,The Team at Hotel Universel Montreal

Dear Johnny,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay and found our rooms, gym, and pool to your liking. We apologize for any inconvenience you experienced with some staff members not being proficient in English. We will address this issue to ensure better communication for all our guests. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,The Team at Hotel Universel Montreal

Dear Adrienne,Thank you for your glowing review! We're delighted to hear that you had a great experience at our hotel. It's wonderful to know that you found our staff fantastic, our facilities clean, and our pricing great value. We truly appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.Best regards,The Team at Hotel Universel Montreal

Dear Christine,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and that our hotel left a positive impression on you. We're particularly glad that you found the ambiance pleasing.We look forward to welcoming you back for another wonderful experience in the future.Best regards,

Dear Andrea,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly and enjoyed the convenience of our location near the Biodome. Your comments regarding the room amenities and noise level have been duly noted, and we apologize for any inconvenience caused. We'll address these issues to ensure a more enjoyable experience for our guests in the future.We hope to have the opportunity to welcome you back for an even better stay.Best regards,

Dear Shawn,Thank you for your recent stay and for the 5-star review! We're thrilled you enjoyed our friendly staff and the pool. We look forward to welcoming you back soon.Best regards,

Dear Alain,Thank you so much for your fantastic rating and kind words! We're thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,The team at Hotel Universel Montreal

Dear Shivon,Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon!Best regards,The team at Hotel Universel Montreal

Dear Eric,Thank you for sharing your experience with us. We are pleased to hear that you found our hotel suitable for your business needs in Montreal East Anjou. Your satisfaction is our priority, and we are glad that your stay was enjoyable.We hope to have the pleasure of welcoming you back on your future business trips to Montreal.Best regards,The team at Hotel Universel Montreal

Cher Andre,Nous tenons à vous remercier d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de voir que vous avez pleinement apprécié votre séjour et que vous nous avez attribué une note parfaite de 5 sur 5.Votre satisfaction est notre priorité absolue, et nous sommes heureux d'avoir pu répondre à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un autre séjour mémorable.Cordialement,L'équipe de l'Hôtel Universel Montréal

ChatGPTCher Lynn,Nous tenons à vous remercier d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de voir que vous avez pleinement apprécié votre séjour et que vous nous avez attribué une note parfaite de 5 sur 5.Votre satisfaction est notre priorité absolue, et nous sommes heureux d'avoir pu répondre à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un autre séjour mémorable.Cordialement,L'équipe de l'Hôtel Universel Montreal

Dear Mustafa,Thank you for your excellent rating! We are delighted to hear that you had a fantastic experience during your stay with us.We look forward to welcoming you back to Hotel Universel Montreal in the future.Best regards,The Team at Hotel Universel Montreal

Dear Vasilios,Thank you for your feedback and for choosing to stay with us. We're glad to see that you had a positive experience overall.We appreciate your support and hope to welcome you back to Hotel Universel Montreal in the future.Best regards,The Team at Hotel Universel Montreal

Cher Jan,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé votre chambre confortable, propre et paisible, malgré sa taille standard. Il est également agréable de savoir que vous avez apprécié notre emplacement proche du Biodôme.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Montréal.Cordialement,L'équipe de l'Hôtel Universel Montréal

Cher Glenn,Nous vous remercions infiniment d'avoir pris le temps de partager votre avis avec nous. C'est un plaisir d'apprendre que vous avez passé un agréable séjour parmi nous et que vous avez été satisfait de votre expérience à l'Hôtel Universel Montréal.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.Cordialement,L'équipe de l'Hôtel Universel Montréal

Chère Rachana,Nous vous remercions infiniment pour votre note parfaite de 5 sur 5 ! C'est un plaisir de savoir que vous avez passé un agréable séjour parmi nous à l'Hôtel Universel Montréal.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre expérience mémorable. Meilleures salutations,L'équipe de l'Hôtel Universel Montréal

Dear Glenn,Thank you for choosing to stay with us at Hotel Universel Montreal and for taking the time to leave a review. We're delighted to hear that your kids enjoyed the indoor pool during your stay.We look forward to welcoming you back in the future for another enjoyable experience.Best regards,The Hotel Universel Montreal Team

Cher Richard,Nous vous remercions d'avoir pris le temps de partager votre avis avec nous. Nous sommes ravis que vous ayez apprécié votre séjour dans l'ensemble. Votre note de 4 sur 5 est très appréciée et nous encourage à continuer à fournir un service de qualité.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Hôtel Universel Montréal lors de votre prochain séjour dans la région.Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Marie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our amenities, free parking, and that our hotel was convenient for your visit.Hope to see you again!Best regards,The Team of the Hotel Universel Montreal

Dear Kerry-Ann,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our hotel conveniently located within walking distance of Saputo Stadium and a supermarket. It's great to know that you enjoyed the dining options at our onsite restaurant and found the gym to be well-equipped and clean. We appreciate your recommendation regarding making restaurant reservations for Fridays and weekends, and we will certainly pass this feedback along to our team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,The Hotel Universel Montreal Team

Dear Caroll,Thank you for taking the time to rate your experience with us. We are delighted to hear that you had a wonderful stay! We look forward to welcoming you back in the future!Warm regards,

Dear Prince-Alexi,Thank you for your positive review, and we are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Best regards,The Hotel Universel Montreal Team

Dear Dennis,Thank you for taking the time to share your feedback with us.We are glad to hear that you found our hotel satisfactory for the price paid. Your satisfaction is our priority, and we are pleased that we could meet your expectations.We look forward to welcoming you back on your next visit!Best regards,The Team at Hotel Universel Montreal

Cher Louis,Nous tenons à vous exprimer notre gratitude pour avoir pris le temps de partager vos commentaires. Votre note de 4 sur 5 est très appréciée. Vos retours sont essentiels pour nous permettre de nous améliorer constamment.Cordialement,

Dear Jamie,Thank you for taking the time to provide feedback about your recent stay with us. We appreciate your detailed comments and want to apologize for any inconvenience you experienced regarding your room assignment.We understand the importance of receiving the room type you booked, and we regret any confusion caused by the initial error. We want to clarify that our intention is not to blame Expedia but to take responsibility for any miscommunication that may have occurred.While we're glad to hear that the situation was resolved, we acknowledge your feedback on the compensation and will review our procedures to ensure such issues are addressed more effectively in the future.We appreciate your understanding and are pleased to know that you found the premium room amenities, particularly the shower, to be worth the upgrade. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.We value your business and hope to have the opportunity to welcome you back for a seamless and enjoyable experience.Best regards,