Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

An excellent find. Great location

Posted 29-Sep-2016
Pros: Location is excellent.
Cons: Some of the lights did not work and the telephone needed charging, but these are minor issues
Location: Right in the center of Montreal down town. Very close to St. Catherine's street.
Loved this hotel. Excellent location. great facilities and a very pleasing room. I would highly recommend it. I did not try the breakfast, but they do make excellent coffee.
5out of 5
by A verified traveller frommauricie

Fortement recommandé

Posted 20-Sep-2016
Cons: Check peut assez tôt à 11:00
Bel hôtel luxueux, propre et confortable. Avantages VIP bien apréciés (surclassement gratuit, rabais au Resto et au spa). J'y retournerai!
5out of 5
by A verified traveller

Posted 19-Sep-2016
Great location and the suites are well designed and comfortable.
4out of 5
by A verified traveller

Excellent hotel with infant close to downtown MTL

Posted 19-Sep-2016
Great hotel. Clean and friendly staff! We had our 3 month old with us and the hotel was so kind and accommodating (I.e. Crib, baby blankets, dish soap to clean bottles, fridge, kettle). They also upgraded our room to a crystal suite which helped make the stay better since we needed the extra space for a changing station, park the stroller, comfortable chairs to feed. The only downside was that on the 6th floor you can hear traffic while sleeping. If your a light sleeper perhaps request a higher floor to sleep. The surrounding area at the hotel had a lot of construction too at the time we visited (sept 2016) which you can also hear. Otherwise great and excellent hotel!!!
5out of 5
by A verified traveller

More than you could ask for!

Posted 12-Sep-2016
The hotel is exquisite! Our suite was huge. Beautifully decorated. The staff waits on you with a smile always. I would highly recommend! Will go back . Thank you Le Crystal
5out of 5
by A verified traveller fromBermuda

Fantastic in every way.

Posted 8-Sep-2016
Great staff, great location, amazing facilities and beautiful rooms. 5 stars, one of the best hotels I have been to ever.
5out of 5
by A verified traveller

Romantic getaway

Posted 5-Sep-2016
Pros: Very secure, room key needed for elevator to any floor.
Cons: A lot of construction going on around the hotel, but they can't do anything about that. Very quiet regardless, my favorite Montreal hotel so far.
Location: Close enough to Metro in decent weather, lots of good restaurants nearby.
I chose this hotel after many visits to Montreal, for its location, and the outdoor rooftop hot tub. Great choice. I contacted the concierge in advance to plan a special occasion, and they were extremely helpful, especially Marcela. She offered great tips and suggestions, and helped make our trip especially memorable. The room was perfect, a king suite. Room service was impeccable, will definitely stay there again.
4out of 5
by A verified traveller

Great hotel at best possible location

Posted 26-Aug-2016
I truely enjoyed my stay at Le Crystal. The location is right downtown, close to everything, and the staff quite samazing!
5out of 5
by A verified traveller

Nice hotel, great location!

Posted 22-Aug-2016
Pros: Comfortable bed. Nice hot tub with a view from the patio
Great location downtown. Close to lots of shops and restaurants. Close to the Mont Royal and to the underground city. Close to subway stations that can get you all over the city.
5out of 5
by A verified traveller fromSan Diego

Great swanky hotel in the downtown area

Posted 8-Aug-2016
Great service, great room and fab location! The staff upgraded our room and i loved having a gorgeous suite that was spacious and inviting.