Beautiful hotel close to the Bell Centre
We stay at Hotel Le Crystal every time we fly to Montreal (2-3 times per year). The staff are wonderful and courteous, the rooms are beautiful and always very clean, and it is a central downtown location with an easy walk to the shopping district, Bell Centre, and amazing restaurants.
We had a small problem that I communicated to the GM after our last stay. He assured me that for our troubles we would have our room upgraded the next time we came to stay. 3 months later, we arrive in Montreal again and check in at the desk. We were upgraded to a gorgeous penthouse suite for our 5-day stay! Staff and management all go above and beyond. This hotel goes beyond the usual 5-star rating system. A 5+ without a doubt.