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Overview of Hotel La Residence du Voyageur

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  • Standard Double Room

    Room amenities

    • 161 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details
  • Economy Room, 1 Double Bed

    Room amenities

    • 129 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details
  • Standard Room, 2 Double Beds

    Room amenities

    • 205 sq ft
    • Sleeps 5
    • 2 Double Beds
    More details
2.5
Rating 5 - Excellent. 28 out of 293 reviews
5 - Excellent 10%
Rating 4 - Good. 50 out of 293 reviews
4 - Good 17%
Rating 3 - Okay. 66 out of 293 reviews
3 - Okay 23%
Rating 2 - Poor. 54 out of 293 reviews
2 - Poor 18%
Rating 1 - Terrible. 95 out of 293 reviews
1 - Terrible 32%

2.6/5

Cleanliness

3.1/5

Staff & service

2.0/5

Amenities

2.2/5

Property conditions & facilities

1/5 Terrible

Travelled with family and small children, Travelled with partner, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very bad hotel terrible service. Room was terribly dirty, didn’t broom didn’t mop, comforter was dirty and stained other people shampoo was there. Elevator was smelly hallway and the lobby was dirty. And terrible customer service.same night when we did review there is a guy who tried to help us out to give us different room and we appreciate that but they show their real face in the morning.Mr victor changed to another room which is floor was clean but bed sheet is old no towel was look like 10 years old. Couldn’t even touch it. Room was cold heating wasn’t working properly for the room or maybe there is broken window that’s why room didn’t get warm. But we were feeling bad to complain again. And just tried to somehow spend the night. They just ruined our trip and didn’t feel like to visit Montreal and we head back to Ottawa. Didn’t enjoy the rest of the day. Washroom got clogged for some reason and they were blaming us and wanted to get more money. They made us to wait 1 and half hour to wait until plumber to arrive and wanted to see what we put into the washroom. After so much trouble did not get any compensation for that. Didn’t expect this kind of hotel in Expedia list. Some hotel have rules if we complain then we can get some competition or complementary. Just lost a day and drive back home tried to enjoy but didn’t happen anything. We just lost our day money energy. Thanks for having this kind of hotel in Expedia. Next time we will check and search more.
Stayed 1 night in Jan 2021

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Under renovation, disgusting ambience, failed heating system, electricity went off in the morning
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that comes to my mind is disgusting!
Stayed 3 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Ok for just one night. No amenities included at all.
Stayed 1 night in Dec 2019

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The rooms are very small There is no parking no wi fi The parking on the streets is for residents only if you park you will get a ticket The owner and the person at the reception are very nice they went out on the street trying to find parking for me The picture looks nice but No restaurants any where Not far from downtown but a lot of construction and traffic jam on Sherbrooke street
Stayed 1 night in Nov 2019

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