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Reviews of Hotel Gault

4 out of 5
Hotel Gault
449 Rue Sainte-helene, Montreal, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 926 out of 1171 reviews" "
Rating 8 - Good. 177 out of 1171 reviews" "
Rating 6 - Okay. 42 out of 1171 reviews" "
Rating 4 - Poor. 16 out of 1171 reviews" "
Rating 2 - Terrible. 10 out of 1171 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel. It was such a great experience. The staff is so delightful and accommodating. The hotel is absolutely beautiful!
Stayed 1 night in Apr 2024
Response from Emma - Front Office Manager on Apr 9, 2024
Dear Rachel,Thank you so much for taking the time to share your recent experience at the Hotel Gault!We are absolutely thrilled that you appreciated your stay with us!We are already looking forward to welcoming you back soon,Best regards,

10/10 Excellent

Cole

Liked: Cleanliness, property conditions & facilities
Loved it here, great service.
Stayed 1 night in Apr 2024
Response from Emma - Front Office Manager on Apr 2, 2024
Dear Cole,Thank you very much for sharing with us your satisfaction on your recent stay at the Hotel Gault!We are thrilled that you appreciated our hospitality, we know that it can change a whole experience and we strive to offer our guest the best service.We look forward to welcoming you back for another stay in Montreal!Best regards,

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
As always, Hotel Gault did not disappoint.
Stayed 2 nights in Mar 2024
Response from Emma - Front Office Manager on Apr 2, 2024
Dear Ashley,We deeply thank you for sharing your recent experience with us!We are thrilled that your satisfaction remains untouched and that you continue to appreciated your stays at the Hotel Gault!We are looking forward to your next stay with us!Kindest regards,

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional staff, excellent cleanliness, great amenities and ideal location. There are several restaurants that are fantastic right in the area. Also check out Bota Bota for relaxation.
Stayed 1 night in Mar 2024
Response from Emma - Front Office Manager on Apr 2, 2024
Dear Ryan,Thank you very much for sharing your recent experience at the Hotel Gault!We are thrilled that you enjoyed our service and location!Thank you again for recommanding us!Looking forward to your next stay with us!

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and quiet room. Reasonable prices.
Stayed 1 night in Mar 2024
Response from Emma - Front Office Manager on Mar 28, 2024
Dear Cassandra,Thank you very much for sharing here your recent stay at the Hotel Gault!We are delighted that you appreciated your experience with us,Looking forward to welcoming you back,Best regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gaëlle - Front Desk Supervisor on Mar 21, 2024
Dear Jonathan,Thank you for your feedback on your recent stay with us! We are thrilled that you enjoyed your stay with us! We will be delighted to welcoming you back, Best regards,

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time at Gault Hotel. Staff were very helpful and caring. The place was clean and exceptionally well positioned in the old Montreal. I highly recommended staying there.
Stayed 2 nights in Mar 2024
Response from Gaëlle - Front Desk Supervisor on Mar 18, 2024
Dear Gabriel, Thank you for sharing your feedback on your recent stay with us! We are thrilled that you enjoyed your experience at the Hotel Gault especially our team and the location! We are looking forward to welcoming you back soon! Best regards

8/10 Good

Timothy

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Emma - Front Office Manager on Feb 27, 2024
Dear Timothy,Thank you for sharing your feedback on your recent stay with us!We are thrilled that you enjoyed your experience at the Hotel Gault!We are looking forward to welcoming you back soon,Best regards

10/10 Excellent

Shihao

Business traveller
Liked: Cleanliness, property conditions & facilities
Pretty fancy
Stayed 1 night in Feb 2024
Response from Emma - Front Office Manager on Feb 23, 2024
Dear Shihao,Thank you for your feedback on your recent stay with us!We are thrilled that you enjoyed our hotel!We will be delighted to welcoming you back,Best regards,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Warm greetings from hotel reception!
Stayed 1 night in Jan 2024
Response from Emma - Front Office Manager on Jan 29, 2024
Dear Maria,Thank you very much for your kind comment!We are thrilled that you appreciated our hospitality and your stay with us!We are already looking forward to welcoming you back at the Hotel Gault!Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Emma - Front Office Manager on Jan 17, 2024
Dear Guest,Thank you for sharing your satisfaction about your recent experience at the Hotel Gault!We are thrilled that we have met your expectation and that your stay was a delight,We are looking forward to welcoming you back,Best regards,

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Emma - Front Office Manager on Jan 15, 2024
Dear Robert,We are thrilled that your stay at the Hotel Gault met all your expectations!We would be delighted to welcome you back for another stay in Montreal!Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
A little bit disapointing
The room was ok, but did not have enough chairs (only 1), desks (only a small coffee table), etc. Big, emppy, cold room.
Stayed 1 night in Jan 2024
Response from Emma - Front Office Manager on Jan 8, 2024
Dear Guest,Thank you for taking the time to share your recent stay with us!We are glad that you appreciated your stay.However, we are sorry that your room didn't suit you.As we have several different categories of rooms, please do not hesitate to share your expectations with us so we can advise the best room for you,We would be thrilled to welcoming you back at the Hotel Gault,Kind regards,

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
This was our 1st time in Montreal. The Hotel Gault was perfectly located and within walking distance to all the sites we wanted to see. The hotel is beautiful and very clean. The staff was very friendly and attentive. My only wish was that there was a bar/restaurant in the Hotel that we could sit and relax at the end of the day. However, they do offer food/drinks in the reception/dining area during the day.
Stayed 4 nights in Dec 2023
Response from Emma - Front Office Manager on Jan 8, 2024
Dear Christine,Thank you for sharing your recent experience at the Hotel Gault!We are delighted that you enjoyed our hotel, specifically our location and the hospitality of our team!We do have a lounge/library at the back of the reception area with a fire place, we will be thrilled to show it to you for your future stay with us!We're looking forward to welcoming you back,Best regards,

8/10 Good

David

Stayed 3 nights in Dec 2023
Response from Emma - Front Office Manager on Jan 26, 2024
Dear David,Thank you for sharing your stay at the Hotel Gault!We are glad that your experience with us has met your expectations,We will be delighted to welcoming you back,Kind regards,

4/10 Poor

J

Liked: Cleanliness
Disliked: Room comfort
False Advertising
The deluxe loft did not have a private bathroom. There appear to be a very wide variety of rooms, some with bath tubs, some without a wall separating the bathroom from the bedroom. They all cost the same, they're all called the same thing and it's apparently completely random whether you get what you pay for. Chairs were very worn and stained. Lighting was terrible. They did not honor the VIP perk. Will not be returning to this property.
Stayed 1 night in Dec 2023
Response from Emma - Front Office Manager on Feb 8, 2024
Dear J,Thank you for sharing your experience at the Hotel Gault,We are very sorry that we didn't met your expectations.We indeed have several types of rooms. However, they do not cost the same and we can assure you that we gave you the room you chose on your reservation, the Loft Deluxe that indeed has a bathroom separate from the room with a curtain.We would be pleased to help you choose the room corresponding to your needs for your future stay with us.Again, we apologize that your stay wasn't to your satisfaction,Kindest regards,

8/10 Good

Bogdan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, great location if you planning on visiting old port Montreal , great service. The only complaint I have is if you want to enjoy a cup of coffee or a glass of wine in the room a bigger table.
Stayed 3 nights in Dec 2023
Response from Emma - Front Office Manager on Dec 27, 2023
Dear Bogdan,Thank you very much for taking the time to share your recent experience at the Hotel Gault!We are pleased that you enjoyed our location and the hospitality of our team!We have a lot of different categories of room, for your next stay, do not hesitate to tell us what are your expectation and we will be thrilled to meet them.Looking forward to welcoming you back,Kind regards,

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Emma - Front Office Manager on Dec 25, 2023
Dear Kristen,We deeply thank you for sharing your recent experience and we are thrilled that your stay was at your entire satisfaction.We will be pleased to welcome you back at the Hotel Gault,Best regards,

10/10 Excellent

Ruoshui

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Emma - Front Office Manager on Dec 25, 2023
Dear Ruoshui,Thank you very much for giving us your feedback on your recent stay at the Hotel Gault!We're pleased to know that your experience met your expectations,We would be delighted to welcome you back for another stay in Montreal,Kind regards,

6/10 Okay

ZIDAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emma - Front Office Manager on Dec 18, 2023
Dear Zidan,Thank you for sharing your recent experience at the Hotel Gault,We would be pleased to know what part of your stay wasn't at your convenience,Do not hesitate to reach out to us to give us more information, so we can improve our services,Thank you again for your stay,Kindest regards,

10/10 Excellent

STEPHANE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Emma - Directrice de la Réception on Dec 18, 2023
Cher Stéphane,Merci beaucoup de partager votre récente expérience à l'Hôtel Gault,Nous sommes enchantés que votre séjour ai satisfait vos attentes, Nous serions heureux de vous accueillir de nouveau pour une prochaine visite à Montréal,Sincères salutations,

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Emma - Front Office Manager on Dec 13, 2023
Dear Adam,Thank you very much for giving us your feedback on your recent experience at the Hotel Gault!We will be thrilled to welcoming you back soon for another stay,Kindest regards,

8/10 Good

Paige

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely building, clean and spacious and great location. Rooms are generous in size and very comfortable bed. The design and functionality of the bathroom door is my only negative comment (will leave it at that). I would stay here again.
Stayed 1 night in Dec 2023
Response from Emma - Front Office Manager on Dec 10, 2023
Dear Paige,We thank you for taking the time to share your recent experience at the Hotel Gault!We are delighted that you enjoyed our hotel and your beautifull room!We would be thrilled to welcome you back for another stay in Montreal!Kindest regards,

4/10 Poor

Donal

Business traveller
Stayed 3 nights in Nov 2023

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Gorgeous location and exterior; and most of the rooms are large with great views. The lounge food and bar are subpar, half the staff seem to either not speak English or intentional pretend not, and overall could use a fresh renovation to the main entrance and lobby (1st floor).
Stayed 2 nights in Nov 2023
Response from Emma - Front Office Manager on Nov 28, 2023
Dear Andrew,We thank you for sharing your recent experience at the Hotel Gault!We are thrilled that you appreciated your room and the view.Our entire team is fully comfortable in english and french, we are sorry that you had some issue communicating with us.We would be delighted to welcome you back for another stay in Montreal,Kind regards,

10/10 Excellent

JULIA

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Emma - Front Office Manager on Nov 28, 2023
Dear Julia,Thank you very much for giving us this top notch review!We are thrilled that you enjoyed your recent stay with us,We would be delighted to welcoming you back soon,Best regards,

10/10 Excellent

megan

Stayed 1 night in Nov 2023
Response from Emma - Front Office Manager on Dec 10, 2023
Dear Megan,Thank you very much for sharing your satisfaction about your recent stay with us!We will be pleased to welcoming you back soon,Best regards,

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Nikolas-Front Desk Supervisor on Nov 7, 2023
Dear Luke, Thank you for taking the time to share your experience with us! We are so glad you enjoyed your stay with us and hope to have the pleasure of welcoming you back in the future. Warmest regards,

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area of Montreal. Walking distance to many attractions and so many restaurants.
Stayed 3 nights in Nov 2023
Response from Nikolas-Front Desk Supervisor on Nov 5, 2023
Dear Mercedes, Thank you for taking the time to share your experience with us at the Hotel Gault! We are so happy to hear you enjoyed the hotel and the Old Port of Montreal. We hope to welcome you back on your next trip to Montreal so you can explore more of our wonderful city. Warmest regards,

10/10 Excellent

Derek

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Emma - Front Office Manager on Oct 27, 2023
Dear Derek,Thank you for taking the time to give us your feedback on your recent experience at the Hotel Gault!We are thrilled to know that we have reached your expectations.We are looking forward to welcoming you back for your future stay in Montreal!Kind regards,

10/10 Excellent

Iva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and amenities. Would have liked a larger nicer gym.
Stayed 4 nights in Oct 2023
Response from Nikolas-Front Desk Supervisor on Oct 25, 2023
Dear Iva, Thank you for taking the time to share your experience with us! It's great to hear that you enjoyed the hotel and amenities offered. Since we are a smaller hotel, our gym does indeed only contain the basics, but we are delighted that you enjoyed your stay nonetheless. It would be our pleasure to welcome you back for your next stay in Montreal! Warmest regards,

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Emma - Front Office Manager on Nov 14, 2023
Dear John,Thank you very much for sharing your satisfaction about your recent experience at the Hotel Gault!We are thrilled that you enjoyed your stay with us,Looking forward to welcoming you back,Kindest regards

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very spacious/clean room. Helpful staff and my wife was very impressed with the high quality bathroom amenities.
Stayed 1 night in Oct 2023
Response from Emma - Front Office Manager on Oct 24, 2023
Dear Peter,Thank you very much for sharing your recent experience at the Hotel Gault!We are thrilled that you enjoyed your room, our Molton Brown amenities and the service of our team.We will be delighted to welcome you back soon!Kind regards,

8/10 Good

trevor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities are slim
Response from Emma - Front Office Manager on Oct 23, 2023
Dear trevor,Thank you for sharing your recent experience at the Hotel Gault,For your future stay, do not hesitate to ask us, so we can provide you with the list of amenities we can offer.We are looking forward to welcome you back soon!Kindest regards,

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
This property was top notch!
Stayed 3 nights in Sep 2023
Response from Emma - Front Office Manager on Oct 23, 2023
Dear Michelle,Thank you so much for this amazing feedback!We are thrilled that you enjoyed your stay with us at the Hotel Gault and that everything was at your entire satisfaction!We would be pleased to welcome you back soon for another stay!Kindest regards,

10/10 Excellent

Ann

Liked: Property conditions & facilities
The Gault is extremely beautiful, gracious and unique. Tucked into an “ old” neighbourhood of original buildings, it contrasts with the mid- century modern design of the open spaces and rooms.
Stayed 1 night in Oct 2023
Response from Emma - Front Office Manager on Oct 14, 2023
Dear Ann,We deeply thank you for taking the time to share your recent stay at the Hotel Gault!We are thrilled that you enjoyed your experience with us, espacially the building and your room.We will be delighted to welcome you back soon,Kind regards,

10/10 Excellent

Yuhei

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nikolas-Front Desk Supervisor on Oct 15, 2023
Dear Yuhei, Thank you for sharing the quality of your experience at the Hotel Gault! We are so glad to hear you enjoyed your stay with us in Montreal. It would be our pleasure to welcome you back on your next trip. Warmest regards,

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a great feel!
Stayed 4 nights in Sep 2023
Response from Emma - Front Office Manager on Oct 6, 2023
Dear Tamara,Thank you very much for taking the time to share your recent experience at the Hotel Gault!We're thrilled that you felt confortable and that you enjoyed your time with us!We are looking forward to welcoming you back soon,Best regards,

6/10 Okay

monica

I will visit again
Stayed 2 nights in Sep 2023
Response from Emma - Front Office Manager on Oct 4, 2023
Dear Monica,Thank you for giving us your feedback on your recent experience at the Hotel Gault!We'll be delighted to welcome you again,Kind regards,

10/10 Excellent

Kam

Business traveller
Superb service
Stayed 2 nights in Sep 2023
Response from Emma - Front Office Manager on Sep 28, 2023
Dear Kam,Thank you very much for taking the time to share your recent experience at the Hotel Gault!We are thrilled that you enjoyed your stay wirth us, especially our service!Your kind message will be relayed to the entire team and they'll be thrilled to know that you have appreciated their hospitality!We are looking forward to welcoming you back soon,Kindest regards,

10/10 Excellent

Steve

Stayed 2 nights in Sep 2023
Response from Emma - Front Office Manager on Oct 14, 2023
Dear Steve,Thank you very much for sharing your satisfaction about your recent stay with us!We will be thrilled to welcome you again soon at the Hotel Gault,Best regards,

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Emma - Front Office Manager on Sep 25, 2023
Dear Thomas,Thank you very much for sharing your satisfaction about your recent stay at the Hotel Gault!We are thrilled that your experience has reached your expectations!We will be delighted to welcoming you back soon,Best regards,

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Plan on coming back every time I visit Montreal!
Stayed 2 nights in Sep 2023
Response from Emma - Front Office Manager on Sep 23, 2023
Dear Tyler,Thank you very much for taking the time to share your recent experience at the Hotel Gault!The entire team is delighted that you enjoyed your stay with us!We would love to welcoming you back for your future visits in Montreal,Kindest regards,

10/10 Excellent

Gogo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel design, amenities and location. Staff is warm, welcoming and helpful.
Stayed 5 nights in Sep 2023
Response from Emma - Front Office Manager on Sep 15, 2023
Dear Orbitz,We deeply thank you for taking the time to share your recent experience at the Hotel Gault!We are delighted that every aspects of your stay were at your entire satisfaction!We are looking forward to welcoming you again,Kindest regards,

10/10 Excellent

Adrian

Stayed 1 night in Sep 2023
Response from Emma - Front Office Manager on Sep 14, 2023
Dear Adrian,Thank you very much for giving us this amazing feedback!We're thrilled that you enjoyed your recent stay with us!We will be pleased to welcoming you back soon at the Hotel Gault,Kindest regards,

10/10 Excellent

narinder

Stayed 1 night in Sep 2023
Response from Emma - Front Office Manager on Sep 14, 2023
Dear Narinder,Thank you so much for giving us a 10/10 review!We are delighted that your stay with us was at your entire satisfaction!We will be pleased to welcoming you back soon,Kindest regards,

10/10 Excellent

Denis

Stayed 3 nights in Sep 2023
Response from Emma - Front Office Manager on Oct 4, 2023
Dear Denis,Thank you for taking the time to share your satisfaction on your recent stay with us!We will be pleased to welcoming you back soon,Best regards,

10/10 Excellent

ronald

Liked: Cleanliness, room comfort
Service-oriented Staff
The two guys at the front desk were particularly amazing. They took care of everything for us. They were both very easy going and both were very congenial. They even remembered our names! The housekeeping staff and the wait staff on the first floor were also amazingly helpful and congenial.
Stayed 2 nights in Sep 2023
Response from Nikolas-Front Desk Supervisor on Sep 10, 2023
Dear Ronald, Thank you for taking the time to share your experience at the Hotel Gault! We are so delighted that you enjoyed your stay with us. It was our team's pleasure to welcome you and help make the most of your trip to Montreal! We look forward to having you back on your next visit to our beautiful city. Warmest regards,

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were so well taken care of! The staff were attentive, professional and just plain nice. We loved our room, huge windows (with effective blackout curtains), giant bathroom and the most comfortable bed. We will definitely be coming back!
Stayed 2 nights in Sep 2023
Response from Emma - Front Office Manager on Sep 8, 2023
Dear Christina,We deeply thank you for taking the time to share your recent experience at the Hotel Gault!We are thrilled that you have appreciated all aspects of your stay with us, from the service to the comfort of your room,We are already looking forward to welcoming you back soon,Best regards,

8/10 Good

young

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than unexpected loud street/misc. noises, our stay was very comfortable.
Stayed 2 nights in Aug 2023
Response from Emma - Front Office Manager on Sep 5, 2023
Dear Young,Thank you for taking the time to give us your feedback,We are sorry for the noises in the street, this is not usual in our neighborhood but can happen in the summer time.We are glad you have felt comfortable with us,We are looking forward to your future stay at the Hotel Gault,Best regards,