Superior Room, 1 King Bed

Reviews of Hotel Epik Montreal

3.5 out of 5
Hotel Epik Montreal
171 rue St-Paul ouest, Montreal, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 511 out of 680 reviews" "
Rating 8 - Good. 132 out of 680 reviews" "
Rating 6 - Okay. 24 out of 680 reviews" "
Rating 4 - Poor. 6 out of 680 reviews" "
Rating 2 - Terrible. 7 out of 680 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous boutique hotel in the heart of Vieux Port Montreal.
Stayed 2 nights in Feb 2024
Response from Annaïg, Receptionist-Concierge on Mar 6, 2024
Bonjour James,It's always a pleasure to have you with us. Thank you so much for this nice review. See you soon.

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, loved the location at the old port. Easy walk to metro station. Location right on St Paul central to all things at Old Port . Was visiting during off season, so it was quiet …prob a lot crowded/ busy during summer .
Stayed 3 nights in Feb 2024
Response from Olivier Front desk on Feb 26, 2024
Dear Jeffery, We thank you for your happy review regarding our hotelWe would appreciate it if you loved the charm of living life in the old port of Montreal In Summer the city is crowded with festivals in the streets. You look like you enjoying the high season here ;) We look forward to welcoming you back soon for your next trip to our lovely city. Epikly yours

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vieux Port is simply amazing and Hotel Epik is siituated in the heart. Authentic "Vieux Port" vibe and the most incredible personal and informed service. For a small property they offer so much and expertly. Absolutely love Hotel Epik and this may be my new "go to" in downtown Montreal.
Stayed 2 nights in Feb 2024
Response from Emma, Front Desk Agent on Feb 17, 2024
Thank you so much James! We are so happy to hear that your time with us went well. We will also be delighted to welcome you again at Hotel Epik. See you again for another incredible time with us.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was ideal. We walked to absolutely everything! The neighborhood had the best sights, museums, eateries of all kinds, and shopping. Beautiful hotel, definitely worth it!
Stayed 2 nights in Jan 2024
Response from Annaïg, réceptionniste-concierge on Feb 2, 2024
Bonjour Katherine,Thank you for this great review and for taking the time to share it with us.We do have an amazing location. We were pleased to welcome you. Hope to see you on your next trip to Montreal.Epikly yours,

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great place, super friendly staff and great location. In the heart of the old port and many dining options within walking distance. One and only thing: soundproofing could be a bit better but understandable considering the age of the building. Overall, excellent experience and stay
Stayed 2 nights in Jan 2024
Response from Catherine on Jan 30, 2024
Thanks, Frederick for your great review.We do have an amazing team and location :)We are close to EVERYTHING!With an almost 200 years old building, yes soundproofing is not the same as newer hotels. But it is kind of part of its charm!Epikly!

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Close to everything.
Stayed 2 nights in Jan 2024
Response from Catherine on Jan 23, 2024
Thank you PamelaWe do have an amazing location!We hope to see you again soonEpikly

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, wonderful rain shower. Staff was friendly and switched beautifully between English and French to accommodate the guests and make them feel welcomed and understood. The continental breakfast was wonderful and such a surprise. Each table had their own individual basket containing quality items. We almost skipped the breakfast, expecting a buffet of sweet pastries. We are so glad we did not skip it. It really sealed our plan to return to this hotel.
Stayed 1 night in Jan 2024
Response from Pablo on Jan 9, 2024
Hello Sandra,We are happy to learn that you loved your stay with us, in fact our team does everything possible to support you and make you feel at home!Hoping to see you again very soon so that you can enjoy our hotel again, as well as our wonderful breakfast!EPIK front desk

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Hotel Épik for New Years was absolutely perfect! The staff were all so lovely and attentive, the location doesn't get better in Old Port, and the breakfast included was very yummy!
Stayed 1 night in Dec 2023
Response from Annaïg, Receptionist-Concierge on Jan 31, 2024
Bonjour Dana,Thank you for this great review and for taking the time to share it with us.We are really happy to see you enjoyed your stay in Montreal during New Year's Eve. We hope to see you again in Old Montreal.Epikly yours,

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023
Response from Catherine on Dec 30, 2023
Thank you Matthew for your review.We really appreciate it.We hope to see you again soonEpilkly!

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice room, nice breakfast. Good experience staying here
Stayed 1 night in Dec 2023
Response from Catherine on Dec 23, 2023
Thank you so much for your nice review!We hope to see you again soon!Eplikly!

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For a short stay in Old Montreal - Hotel Epik is a smart choice. Boutique style hotel with large rooms. The lobby needs a renovation (probably less cafe tables and chairs and more soft furnishings) but the rooms fine. For the price, it's a great deal.
Stayed 1 night in Nov 2023
Response from EPIK on Nov 20, 2023
Hello Brian,Thank you for staying with us and for your comments we are happy that you enjoy your stay with us... hoping to see you in a near future EPIK

10/10 Excellent

Akila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a very cozy old montreal atmosphere.
Stayed 4 nights in Nov 2023
Response from Olivier, Front desk on Nov 11, 2023
Dear Madam, We thank you for your glad review.It was a pleasure to welcome you in Epik hotelWe hope to see you again ;) Epily yours

4/10 Poor

Fabiana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing!!!
Stayed 2 nights in Oct 2023
Response from Annaïg - Receptionist-Concierge on Oct 26, 2023
Hello Fabiana,We are sorry to hear that your stay was disappointing. Can we have more details about it ? We didn't hear anything from you during your stay so we are quite surprised about it. Thank you. Have a good day.Epikly yours,

10/10 Excellent

Jeffrey, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff. Anna went above and beyond. made our time there stress free.
Stayed 2 nights in Oct 2023
Response from charlie on Oct 22, 2023
Hello, Jeffrey thank you for these lovely comments we are all really happy that your stay was a real 5/5!We hope to see you soon for another épik stay,Kind RegardsCharlieFront Desk

10/10 Excellent

Jeffrey, Palm Coast

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel. Staff was not very helpful or friendly. stayed in montreal where staff went above and beyond, it was quite a change from the staff we encountered here.
Stayed 1 night in Oct 2023
Response from charlie on Oct 22, 2023
hello to you, I'm so sorry that the staff was not what you expected I really hope you can call us to explain to us the situation as we always try to put our client first. I hope to be able to welcome you again still. Please let us know if we can do anything.Épikly CharlieFront desk

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from charlie-réceptionniste on Sep 25, 2023
Hello Robert!merci pour cette superbe note! nous espérons vous revoir très bientot pour un autre Épik séjour.Bien à vousÉpik Hotel

10/10 Excellent

Troy

Stayed 2 nights in Sep 2023
Response from Front desk on Oct 12, 2023
Bonjour Troy!Thank you for this great note. We are glad you enjoyed your stay in Old Montreal.We hope to see you on your next trip to Montreal.Have a good day.

6/10 Okay

Sulma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, attentive staff. But it was hard to sleep - it was loud outside and in, and the bed linens made for hot sleeping, but without the sheets you were freezing.
Stayed 2 nights in Sep 2023
Response from Catherine on Sep 17, 2023
Thank Sulma for your review. We really appreciate it. We do have a beautiful hotel and the team do everything they can to help. We are sorry you did not have a good sleep. We hope to welcome you again, maybe next time do not hesitate to advise the person at the front desk about the noise so we can try to help you. Have an EPIK day

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The Epik Hotel is in a very good location for exploring old Montreal. Bed very comfortable, excellent shower. The basket breakfast was less than desirable. The staff were all very friendly and helpful with getting around old Montreal. This hotel is probably over priced compared to others in the vicinity and does not look like pictures on Hotels.com
Stayed 4 nights in Sep 2023
Response from Catherine on Sep 17, 2023
Thank you Bonnie for your review. 8/10!We are amazingly located! We do try to offer the best service possible to each of our guests.We hope to see you again soon.Have an EPIK day

10/10 Excellent

tyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Catherine on Sep 16, 2023
Thank you so much Tyson for your 10/10 review. We really appreciate it. We are happy that you enjoyed your stay with us. It will be our pleasure to welcome you again, maybe in the winter this time?!Have an EPIK weekend

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in old city close to restaurants and centrally located. Staff at the hotel very welcoming
Stayed 2 nights in Sep 2023
Response from Emma, réceptionniste-concierge on Sep 13, 2023
Hello Barry, thank you so much for this review. We are so happy to hear that you had a good time with us and in the old port. We are hoping to see you for your next trip in Montreal. Epikly yours, Hotel Epik's Front Desk

10/10 Excellent

Jonathan

Stayed 4 nights in Aug 2023
Response from Catherine on Sep 9, 2023
Thanks, Jonathan for your 5/5 review. We really appreciate it. We hope to welcome you again sometime.Have an EPIK day

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Upon arrival until departure everything was great!!
Stayed 3 nights in Aug 2023
Response from EPIK on Aug 14, 2023
Hello Thomas,Thank you for your review, we are glad that you enjoyed your stay @ EPIKWe hope to see you in a near future

8/10 Good

Jason

Stayed 1 night in Aug 2023
Response from charlie on Aug 8, 2023
Hello Jason, thank you for this great note! we hope to be able to welcome you again!Bien à vousFront Desk

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Catherine on Jul 16, 2023
Thank you Deborah for your 5/5 review.We hope to see you again soon.Epikly!

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Annaïg- Front desk on Jul 6, 2023
Good morning Francine, Thank you for this great note!It was a pleasure to welcome you to our boutique-hotel.Have a good day. See you.

10/10 Excellent

Shelley

Stayed 2 nights in May 2023
Response from Annaïg - Front desk on Jun 21, 2023
Hello Shelley,Thank you for letting us know about your stay.We were happy to welcome you to Old Montreal.Have a good day.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. NIce breakfast. Awesome room. The only negative is the parking situation, which is never good in a big city.
Stayed 2 nights in May 2023
Response from Emma - Réceptionniste/Concierge on May 31, 2023
Hello Mary, thank you very much for this amazing review. We are so happy that everything was to your liking. Regarding the parking situation, we are sorry to hear that it was a bit difficult. We are hoping to see you again for your next stay in Montreal. Epikly yours from Hotel Epik

10/10 Excellent

Tina

Stayed 1 night in May 2023
Response from Catherine on May 27, 2023
Thank you Tina for your 10/110 review. We really appreciate it.Epikly!

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2023
Response from Catherine on May 15, 2023
Thanks, Jon for your 5/5 review. It's appreciated! Have a good dayEpikly!

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was friendly and very helpful. Location was great for walking and very easy to get an Uber.
Stayed 3 nights in May 2023
Response from Catherine on May 15, 2023
Thank you Erica for your review. It's really appreciated. We are happy that you had an ''EPIK'' stay with us :) Have a great day!Epikly!

8/10 Good

al

Liked: Staff & service, property conditions & facilities
No elevator
Stayed 3 nights in May 2023
Response from Annaïg, Receptionist-Concierge on May 12, 2023
Hello Al,Thank you for this great note!As mentioned in the description of our hotel on the Internet, unfortunately, we do not have an elevator. However, we can feel the charm and the history of our charming building aged of 193 years old. It is also a pleasure for our team to help you carry your luggage when asked.We hope to see you on your next trip to Montreal.Have an epik day!

8/10 Good

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Some of the restaurant staff were exceptional!
Stayed 2 nights in May 2023
Response from Emma on May 9, 2023
Hello Kirsten, thank you for this great review. We are really happy to hear that you liked your experience in our hotel and restaurant. We hope to see you at Hotel Epik for your next stay in Montreal. Epikly yours!

10/10 Excellent

Jane

Stayed 3 nights in Apr 2023
Response from Catherine on May 28, 2023
Thanks, Jane for your 5/5 review!We are glad that you enjoyed your stay with us.Epikly!

10/10 Excellent

Claire K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are lovely and the staff is wonderful. We were disappointed that the bar and restaurant were closed during our stay. But we would come again in a heartbeat!!
Stayed 3 nights in Apr 2023
Response from Annaïg on May 3, 2023
Hello Claire,Thank you so much for taking the time to give us your feedback. We were pleased to welcome you to Epik.We hope to see you on your next trip to Montreal.Have an epik day!

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small boutique hotel. Friendly staff service consistently. No elevator and even with a baby and a stroller it wasn’t too bad. The area around old Montreal is amazing and feels like Europe only at night it can be quite noisy with the bar crowd and cars revving engines in the street (though this is not the hotels fault). Overall we enjoyed our stay.
Stayed 2 nights in Apr 2023
Response from Emma on May 1, 2023
Hello Andrew, thank you very much for this great review. It was a pleasure to welcome you at Hotel Epik. We are happy to hear that your stay went well except for the noisy road during the night. We will be happy to see you for another time at our hotel. Epikly yours from Hotel Epik

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Epik. Great location, super cute rooms and excellent service! We will definitely come back.
Stayed 1 night in Apr 2023
Response from Emma, Réceptionniste-Concierge at Hotel Epik on Apr 27, 2023
Hello Anonymous, Thank you for this amazing review. We are really that you liked everything at Hotel Epik and you enjoyed your stay.We are looking forward to see you again for your next time in Montreal. Epikly yours,

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great room!
Stayed 1 night in Apr 2023
Response from Catherine on Apr 24, 2023
Thank you, Savannah for your review.We do have a great location. We are close to museums, art galleries, restaurants, bars...We hope to see you againEpikly!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very friendly and staff so very helpful and enjoyable.
Stayed 3 nights in Apr 2023
Response from Catherine on Apr 22, 2023
Cathy,Thank you so much for your review!Our team always does their best to help and make the stay of our guests "EPIK" :)Have a great weekend

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room with amazing service. Unfortunately the air conditioning was not working at thus time of the year.
Stayed 1 night in Apr 2023
Response from The Front desk on Apr 19, 2023
It was our pleasure to welcome you at the epik hotel. Thanks for your feedback, it will be our pleasure to welcome you again !

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ad states the following: Superior Room, 1 Queen Bed 301 sq ft. Room size is closer to half that size unless you add in the washroom then you might get close to 301 sq ft. It felt a little cramped in a the Queen room. Recommend going with the King Room.
Stayed 3 nights in Apr 2023
Response from Catherine on Apr 15, 2023
Hi James,Thank you for your review. Yes, the square footage is around 300sq ft for the room (bedroom and bathroom included). It is an old building and our rooms, even in the same category, are not the same size. Have a great weekendEpikly

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! Super unique! Great breakfast and close to everything you need!
Stayed 4 nights in Apr 2023
Response from Catherine on Apr 8, 2023
Thank you so much, Victoria for your great review. We do our best to offer an EPIK stay to all our guests. You did have the new version of our breakfast basket and we are happy that you liked it.We hope to see you soon. Maybe with warmer weather!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Room was fantastic! The staff were very warm and helpful. The breakfast was a surprise pleasure! And walking to anywhere! Will go back!!
Stayed 2 nights in Mar 2023
Response from Annaïg on Mar 31, 2023
Good morning Heather,Thank you for this great review and for taking the time to give us your feedback.We are pleased to see you enjoyed your stay including our new homemade breakfast.See you on your next trip to Montreal.

10/10 Excellent

myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in the heart of old Montreal. The room was gorgeous and very clean. The staff is very friendly and helpful. Highly recommended.
Stayed 1 night in Mar 2023
Response from Catherine on Mar 26, 2023
Thank you so much Myrna for your great review. We always try our best to offer our guests an EPIK stay :)

10/10 Excellent

Susan, Fort Erie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be staying at Hotel Epik for future trips to Old Montreal. It is a charming little hotel close to everything…great restaurants, art galleries, shopping! Parking is off premises but very easy! We parked for three days and enjoyed walking to everything right from the hotel! Highly recommend this hotel.
Stayed 3 nights in Mar 2023
Response from Imane on Mar 19, 2023
Good Afternoon Susan!We hope you do wonderful! We are truly grateful for your incredible and magnificent review. We appreciate your trust in us and look forward to your next trip to Montreal.Epikly yours, Front Desk

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very charming hotel in the middle of Old Montreal for a very reasonable price. The room itself was only missing a mini fridge, but that's hardly anything to complain about. The bathroom, and specifically the lighting in the shower was wonderful and really helped me to relax after a long day of walking around the beautiful city. The staff was super nice and the breakfast, while minimal, was delicious. If you're looking for a quiet charming place to soak up the culture of old montreal, look no further!
Stayed 3 nights in Mar 2023
Response from Annaïg on Mar 10, 2023
Hello Justin,Thank you so much for this amazing review. We are really happy to see you enjoyed your stay with us and you loved the Old Montreal atmosphere.The breakfast upgrade will arrive soon, we are working on it! You will taste it on your next trip to Montreal!Have a good one. Epikly,

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Had a great stay. The hotel and area were both fantastic! 10/10 would recommend
Stayed 2 nights in Mar 2023
Response from Olivier, front desk, Epik hotel on Mar 6, 2023
Dear Tanya, We thank you for your glad review of our hotelYour interest really helps us, our team in Epik do their best to satisfy you We look forward to welcoming you a next time when you will be back in Montréal Best regards

10/10 Excellent

Taylor

Stayed 2 nights in Feb 2023
Response from Annaïg on Mar 1, 2023
Hello Taylor,Thank you for this great rate! we will be pleased to welcome you again for your next trip to Montreal.Epikly yours,

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Montreal charm with any type of restaurant within walking distance.
Stayed 2 nights in Feb 2023
Response from Manon on Feb 13, 2023
Dear Vincent,Thank you for this great note and we are really happy that you loved the location. We were delighted to welcome you and hope to see you next time you come to Montreal. Have an Epik day.

10/10 Excellent

elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing greeting/service as I walked in late. The lady at the desk was incredibly professional, helpful and so sweet! The room is lovely and the place is quiet despite being steps away from the gorgeous old port - I'm so happy with this hotel choice; highly recommend it!!!
Stayed 1 night in Jan 2023
Response from Manon on Jan 20, 2023
Dear Elisabeth, thank you so much for your feedback about our staff and the room. We will be more than happy to welcome you again at Hotel Epik. Epikly yours,