Hotel de l'ITHQ

Stayed here for New Year's with my partner. We were checked in by a very lovely front desk receptionist (I think her name was Lauren) who quite graciously informed us that our room had been upgraded to a suite. What a fantastic treat after a long day of traveling! The suite we got was well-furnished, spacious, and spotless. The handwritten welcome card and gift were a nice touch! The suite had a nice view of Mount Royal and the Montreal cross as well. Our room was heated well, which was a blessing since there was a bad snowstorm outside. Parking was underground and priced reasonably. Breakfast was included in the room rate; the food was good but it was the same throughout the three days we were there--some variety would have been nice but not necessary. The servers at breakfast, and our housekeeping crew, were all pleasant and efficient. The two minor things that could be improved were the water pressure in the shower, and the check out process: we were checked out by a nice young lady who appeared to be in training, and who was being helped out by who looked like a core staff. There was some confusion about the amount in the check out receipt vs. The amount in the deposit receipt (we thought we were being doubled charged), but it was cleared up on the spot. It could have been something to do with the language barrier (we didnt speak French). Overall, this was incredible value made even better by the highly efficient and pleasant service. 100% would stay again!

The location was very good as we were visiting areas surrounding us. The proximity to the metro station was excellent as we conveniently used public transit to get sround.