Interior entrance
Check availability

Reviews of Hotel Bonaventure Montreal

4 out of 5
Hotel Bonaventure Montreal
900 rue De La Gauchetiere West, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1925 out of 3171 reviews" "
Rating 8 - Good. 755 out of 3171 reviews" "
Rating 6 - Okay. 287 out of 3171 reviews" "
Rating 4 - Poor. 128 out of 3171 reviews" "
Rating 2 - Terrible. 76 out of 3171 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Stayed 1 night in May 2024
Response from Front desk on May 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Everything was good
Stayed 2 nights in May 2024
Response from Front desk on May 22, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor pool area
Stayed 1 night in May 2024
Response from Front desk on May 21, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Sang, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here and its a great place if you are travelling with children. We took the train from Toronto which make the location for this hotel perfect and a logistical dream. The kids loved the heated pool and the dining options.
Stayed 4 nights in May 2024
Response from Front desk on May 21, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent staff are very friendly and helpfull. Pool was awesome. Only issue we had was waiting for room service over an hour for pillows and blankets. But over all would stay again
Stayed 2 nights in May 2024
Response from Front desk on May 21, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

6/10 Okay

Shayla

Travelled with partner
Liked: Amenities
The hotel lay out is strange however the rooms are very nice. The pool area and terrace is beautiful. The staff were not very friendly and the service was bare minimum
Stayed 2 nights in May 2024
Response from Front desk on May 22, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
close to train station
Stayed 1 night in May 2024
Response from Front Desk Team on May 19, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Front desk on May 16, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for an 8 hr stay. Breakfast was excellent however too much food
Stayed 1 night in May 2024
Response from Front desk on May 14, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Bonaventure on May 14, 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

8/10 Good

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was a bit high considering there was no included meals, and the pool area was always busy. However, the rooms were great and the staff was friendly
Stayed 2 nights in May 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Shonel

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Some ants in the room
Stayed 1 night in May 2024
Response from Front desk on May 21, 2024
On behalf of the management and everyone working at the Hotel, we are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Best regardsLa reception/Hector

4/10 Poor

Justin

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front desk team on May 13, 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Front desk team on May 11, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

JURABEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2024
Response from Front Desk Team on May 11, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambiance and the food was delicious. Service was excellent.
Stayed 1 night in May 2024
Response from Front desk on May 8, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front desk on May 9, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Hanbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was decent and nice. Clean but not quiet at all because most people are here for conferences and they are hell noisy. Too many kids running around and univ. students. This place is perhaps for family or groups of young students. Those people from different companies were really loud and they were everywhere. The swimming pool and jaccuzi was full most of the time. But the concierge is nice and kind. Fast check in and out, clean rooms and hall way.
Stayed 1 night in May 2024
Response from Front desk on May 8, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel -enjoyed our stay.
Stayed 2 nights in May 2024
Response from Front desk on May 7, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property- the pool, hot tub and sauna are truly special at night.
Stayed 1 night in May 2024
Response from Hotel Bonaventure on May 6, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Marthe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was basically the reason we chose this hotel and we were not disappointed! The water is a wonderful temperature for swimming even in winter and it was a fun treat for the kids. In addition, the room had plenty of space, our beds were comfortable, and everything was clean and tidy.
Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on May 5, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Bonaventure on May 5, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Lindsay

Stayed 1 night in Apr 2024
Response from Front desk on May 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Bonaventure on May 4, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

10/10 Excellent

Jinan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Definitely the best in montreal
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on May 1, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

4/10 Poor

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on May 1, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come.

10/10 Excellent

Yurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, and luxurious room for such a good price with Expedia!! 10/10!
Stayed 3 nights in Apr 2024
Response from Cordially Front desk team on Apr 30, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Daphne

Travelled with family
Liked: Staff & service
The staff is really nice and helpful. The pool is nice but its not an inside/outside pool, its outside only, so if you plan on chilling around the pool or to watch your children you have to be outside wich is less fun some part of the year. The rooms are nice and clean.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 29, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Cordialement, La réception on Apr 30, 2024
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, La reception/Hector

10/10 Excellent

Hamilton

Stayed 2 nights in Apr 2024
Response from Front desk on May 19, 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on Apr 28, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome rooms, and a dope outdoor pool.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 26, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa réception/Hector

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big windows, lots of sunlight. Good fitness facility. Heated outdoor pool looked amazing!
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 24, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Dayja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 24, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Alex

Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on May 3, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

6/10 Okay

Eric

Hotel feels like it’s still in the 1980’s and badly needs modernization. Room had no booklet with info like restaurants, amenities, tv channels, TV was small with no swivel and very few channels. Also no hotel info, pay per view nor ability to check your account or check out. View was ridiculous facing the interior wall. Not worth the money
Stayed 2 nights in Apr 2024
Response from Valerie - Front Office Manager on Apr 22, 2024
Dear Eric, On behalf of our team at Hotel Bonaventure, we would like to start by thanking you for taking the time to share your feedback on your experience with us. Even if our rooms have been renovated, we have kept the charm of the architecture of the building, which we understand can be destabilizing. Regarding your suggestion for a booklet of recommendations, we have taken note of it, and will work on something for our guests. Our team at the front desk always remains a great source of information for local spots and tasty restaurants!We do apologize for the television, as we are changing our system currently to offer more options to our visitors. Finally, we have noted your preference for a certain type of view, and will try our best to meet your expectations if we have the chance of welcoming you again. We remain available if needed. Best regards, Valérie

10/10 Excellent

Claudia

Stayed 1 night in Apr 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent conference location. Pool, sauna and amenities great!!
Stayed 5 nights in Apr 2024
Response from Cordially Front desk team on Apr 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Stephanie

Stayed 2 nights in Apr 2024
Response from Front desk team on May 13, 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 Excellent

Ronaja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was AMAZING! I loved every moment I encountered here. The architecture is beautiful. The staff were so kind, respectful and helpful. Every time I come to Montreal I will be staying here!!!
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on Apr 22, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Lisa, Carson City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on Apr 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Jena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for hotel hanging with many different amenities and comfortable areas to hang out and dine. Not a convenient walking location.
Stayed 1 night in Apr 2024
Response from Front desk team on Apr 20, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the location was perfect for us as a home base to explore Montreal for the first time! Unfortunately the property is undergoing some construction so it wasn't always the quietest, and some of the hallways looked older and a little worse for wear, although very clean, and the WiFi was quite slow in the rooms. Apart from those small issues our stay was lovely, the pool was nice and the hot tub was lovely to relax in, the room was comfortable and clean and the staff were all extremely helpful and lovely
Stayed 5 nights in Apr 2024
Response from Cordially Front desk team on Apr 18, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved watching the trains and swimming in the heated outdoor pool. Only negatives were we had to carry roller bags up a few stairs and it was confusing where to get towels for the pool. But overall, great hotel.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 18, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated rooftop pool was so great!!!
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on Apr 17, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

6/10 Okay

Tom

Travelled with partner
Liked: Staff & service, property conditions & facilities
Liked the hotub and pool area, would be nice if each room had a complimentary breakfast included
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on Apr 17, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Cordially Front desk team on Apr 18, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

4/10 Poor

Janet

Travelled with family
Liked: Staff & service
Just felt cold, inner walls were old stone, not very clean.
Stayed 1 night in Mar 2024
Response from Front desk team on Apr 17, 2024
Hello,Thank you very much for taking the time to share your comments with us. We are sorry for the inconvenience you had. We have taken this to management for immediate action to ensure that this incident does not happen again. We look forward to welcoming you back to our hotel in the future.Cordially,