Ratings based on 648 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

all good but Resturant needed help

Posted 17-Mar-2017
We enjoyed hotel, it's cleanliness, no smoking is a great plus for us. When my husband was in need of a tie for a meeting since he forgot his, the front desk was there for us.i believe her name was Catherine she also worked at bar.she was very helpful. All was good until we went to have dinner at your Resturant, we understand you where short of workers but to wait 50 minutes to get our order was crazy. We would have left but that day was freezing cold. We would have love give you excellent, 5 stars. We could not because of the wait. We will recommend your hotel. Thank you for your hard work
4out of 5
Recommended
for Everyone
by A verified traveller fromKelowna,BC,Canada

Nice sized room for family of up to six

Posted 3-Mar-2017
Good,comfortable beds. Friendly staff. Great buffet breakfast- like the good old days.
3out of 5
by A verified traveller fromOttawa, Ontario

Watch out for room prices and hotel reception desk

Posted 22-Feb-2017
Pros: Room cleanness and bed comfort.
Cons: Change the water in the swimming pool and replace the reception manager
Location: N/A
I felt like I was buying a product in a flee market where I had to bargain for the price. There was a snow blizzard and I stayed at this hotel on my way to Ottawa from Montreal. Guess what, because of the snow storm, they jacked up the prices on Sunday night. They charged me much more than normal Feb time, Sunday night for a 2 queen beds room, an adult and a child, baste.... The reception manager was a deal breaker and he was looking at the room prices like I was very lucky to get the room this cheap. Customer service was really poor .... I went to Expedia to book my room, in the lobby of the hotel, in front of the reception desk .... I was willing to pay more and not to deal with them. Room was clean and beds were ok. Swimming pool was not that clean and we found hairs in it. I will not book a room in this hotel again.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Cons: Repair broken lamp, repair broken toilet roll holder etc.
Good experience, however there were a number of broken items in the room.
4out of 5
Recommended
for Business Travellers
by A verified traveller fromToronto

Nice modern feel

Posted 24-Jan-2017
Pros: Modern upgraded facility, gym, pool, nice restaurant, close to airport.
Cons: upgrade gym equipment, primarily the free weights need more weight, more variety in snack bar area.
Location: close to Montreal airport, big shopping mall across street and close to lots of restaurants.
A nice clean and modern hotel with great facilities for long term stay for business.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2016
It was a short visit over Christmas and I didn't spend a lot of time in the hotel but everyone I encountered was very helpful. I have stayed in this hotel before and although the restaurant is good, it is time for them to change the menu and start serving real potatoes instead of reconstituted garlic mashed potatoes
4out of 5
Recommended
for Everyone
by A verified traveller fromQuebec

Nice hotel

Posted 20-Dec-2016
Pros: Room clean comfortable
Cons: don't know
Location: Close to airport shopping center
Clean room, good restaurant and good staff. Close to shopping center.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the mall.

Posted 17-Dec-2016
The best thing about this hotel is the restaurant, and the staff. The staff are exceptional and the restaurant offers a great buffet breakfast.
4out of 5
Recommended
for Everyone
by A verified traveller fromBoston, MA

Nice hotel convenient to the airport.

Posted 13-Dec-2016
Pros: Food in the restaurant and bar was great. Service was outstanding everywhere in the hotel and everyone was very friendly.
Cons: Give patrons the opportunity to be "green" by opting out of having the rooms cleaned daily. In my experience, most hotels in the US do this now.
Location: The hotel is very near to the airport but about a 45 min drive into downtown Montreal. Next time we'll come in the summer and stay in town.
We were attending a private party at the hotel so proximity to the sights of Montreal wasn't a factor. Stayed 3 nights and enjoyed all the facilities. Food was excellent and service even better.
4out of 5
by A verified traveller

Suites aren't worth the extra cost.

Posted 7-Dec-2016 on Hotels
We booked a suite since it wasn't much more expensive and I have to say I was slightly disappointed. The layout was the same as a regular room but with a wall and sliding door dividing it. There wasn't much character. Would rather have gone with the one King bed room. Not worth the extra money. Other than that it's close to shopping and restaurants. Plenty of parking.