Ratings based on 654 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

all good but Resturant needed help

Posted 17-Mar-2017
We enjoyed hotel, it's cleanliness, no smoking is a great plus for us. When my husband was in need of a tie for a meeting since he forgot his, the front desk was there for us.i believe her name was Catherine she also worked at bar.she was very helpful. All was good until we went to have dinner at your Resturant, we understand you where short of workers but to wait 50 minutes to get our order was crazy. We would have left but that day was freezing cold. We would have love give you excellent, 5 stars. We could not because of the wait. We will recommend your hotel. Thank you for your hard work
4 out of 5
Recommended
for Everyone
by A verified traveller from Kelowna,BC,Canada

Nice sized room for family of up to six

Posted 3-Mar-2017
Good,comfortable beds. Friendly staff. Great buffet breakfast- like the good old days.
3 out of 5
by A verified traveller from Ottawa, Ontario

Watch out for room prices and hotel reception desk

Posted 22-Feb-2017
Pros: Room cleanness and bed comfort.
Cons: Change the water in the swimming pool and replace the reception manager
Location: N/A
I felt like I was buying a product in a flee market where I had to bargain for the price. There was a snow blizzard and I stayed at this hotel on my way to Ottawa from Montreal. Guess what, because of the snow storm, they jacked up the prices on Sunday night. They charged me much more than normal Feb time, Sunday night for a 2 queen beds room, an adult and a child, baste.... The reception manager was a deal breaker and he was looking at the room prices like I was very lucky to get the room this cheap. Customer service was really poor .... I went to Expedia to book my room, in the lobby of the hotel, in front of the reception desk .... I was willing to pay more and not to deal with them. Room was clean and beds were ok. Swimming pool was not that clean and we found hairs in it. I will not book a room in this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Cons: Repair broken lamp, repair broken toilet roll holder etc.
Good experience, however there were a number of broken items in the room.
5 out of 5
by adrien

Posted 7-Feb-2017 on Hotels
Excellent
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Toronto

Nice modern feel

Posted 24-Jan-2017
Pros: Modern upgraded facility, gym, pool, nice restaurant, close to airport.
Cons: upgrade gym equipment, primarily the free weights need more weight, more variety in snack bar area.
Location: close to Montreal airport, big shopping mall across street and close to lots of restaurants.
A nice clean and modern hotel with great facilities for long term stay for business.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 2-Jan-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2016
It was a short visit over Christmas and I didn't spend a lot of time in the hotel but everyone I encountered was very helpful. I have stayed in this hotel before and although the restaurant is good, it is time for them to change the menu and start serving real potatoes instead of reconstituted garlic mashed potatoes
4 out of 5
Recommended
for Everyone
by A verified traveller from Quebec

Nice hotel

Posted 20-Dec-2016
Pros: Room clean comfortable
Cons: don't know
Location: Close to airport shopping center
Clean room, good restaurant and good staff. Close to shopping center.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the mall.

Posted 17-Dec-2016
The best thing about this hotel is the restaurant, and the staff. The staff are exceptional and the restaurant offers a great buffet breakfast.