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Reviews of Delta Hotels by Marriott Montreal

4 out of 5
Delta Hotels by Marriott Montreal
475 President-Kennedy Avenue, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking garage is not made for a full size truck or SUV such as a Yukon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was exceptionally pleased with the level of service I received. I had leftovers from the night before but no microwave. The staff searched the building but to no avail. The staff went out of their way to reheat my food before the kitchen had opened for dining service. Brilliant service and much appreciated.
Stayed 2 nights in Apr 2024

8/10 Good

Fady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gilles

Recommend highly!
Stayed 2 nights in Apr 2024

10/10 Excellent

heidar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Consolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 2, 2024
Dear Nicolas,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

4/10 Poor

Harry

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The washroom did have a lock in the hotel room, overall not happy with my stay. Wouldn’t come back or recommend to a friend.
Stayed 2 nights in Mar 2024
Response from Delta Montréal on Apr 2, 2024
Dear Harry,We apologize for any inconvenience you experienced during your stay at our hotel. Your feedback regarding the washroom lock and overall dissatisfaction is concerning to us, and we are sorry that we fell short of meeting your expectations.We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we were unable to do so in your case. Your comments will be shared with our management team to address the issues you've raised and to ensure that improvements are made where necessary.We sincerely appreciate your feedback as it helps us to identify areas for improvement and to continue providing excellent service to our guests. We hope that you will give us another opportunity in the future to exceed your expectations and provide you with a memorable stay.Thank you for choosing our hotel, and we hope to welcome you back in the future.Best regards,

10/10 Excellent

shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 2, 2024
Dear shivam,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Tristan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond in making sure our family had a wonderful experience. We visited over Easter weekend and were welcomed with plenty of activities for our children to participate in. MJ ( hotel GM?) made our stay very pleasant and made sure our needs were met and went over and above anything that was expected. My kids cannot wait to go back and visit! Top notch stay- highly recommend for people traveling with young kids.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 1, 2024
Dear Tristan,Thank you for taking the time to share your experience with us! We are delighted to hear that your family had a wonderful Easter weekend at our hotel and enjoyed the activities we offered for children. We are proud of our team, especially MJ (our guest experience supervisor), for going above and beyond to ensure that your needs were met and that you had a pleasant stay. It's fantastic to hear that your kids are excited to return, and we look forward to welcoming your family back for another top-notch stay. Your recommendation means a lot to us, and we are committed to providing exceptional experiences for families traveling with young children. We appreciate your feedback and hope to see you again soon!Best regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 2, 2024
Dear Timothy,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

8/10 Good

Aniela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nicely located, nice hotel, rooms are comfortable but hot tub and gym was not working, they only had few machines available
Stayed 1 night in Mar 2024
Response from Delta Montreal on Apr 1, 2024
Dear Aniela,Thank you for sharing your experience with us!We're pleased to hear that you found our hotel nicely located and that you enjoyed the comfortable rooms. We apologize for any inconvenience caused by the hot tub and gym not being operational during your stay. Rest assured, we are actively working to resolve these issues and enhance our amenities for future guests. Your feedback regarding the limited machines in the gym during the renovation has been noted, and we apologize for the inconvenance. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,

10/10 Excellent

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Mar 2024
Response from Delta Montreal on Apr 1, 2024
Dear Dany,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the fact that my room TV had been personalized to my name and made me feel really valued. Excellent service f. Easy solution to all our requests.
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 28, 2024
Dear Caroline,Thank you for sharing your recent experience with us. We appreciate your positive remarks on our services and facilities, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Eric, North Gower

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marie Josée Pepin was a great host - friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 24, 2024
Dear Eric,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

John

Stayed 2 nights in Mar 2024

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely book another stay .
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 24, 2024
Dear Husain,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong to say just perfection
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 17, 2024
Dear Antoine,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Shelley

Stayed 1 night in Mar 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a visit if you want to check out St Catherine's street.
Stayed 1 night in Mar 2024
Response from Anthony O. on Mar 17, 2024
Dear Liam, Thank you for your feedback. We are delighted to hear you enjoyed our service and location. We are looking foward to welcome you again whenever your travels bring you back to MontrealRegards, Delta Hotels by Marriott Montréal

8/10 Good

Cheryl

Stayed 2 nights in Mar 2024

10/10 Excellent

Vince

Liked: Amenities
Great time everyone very nice things always getting more expensive
Stayed 2 nights in Mar 2024
Response from Anthony O. on Mar 17, 2024
Dear Vince,Thank you for your feedback is has been well noted. We are delighted to hear you enjoyed your stay and our service. We are looking foward to welcome you again whenever your travels bring you back to MontrealRegards, Delta Hotels by Marriott Montréal

10/10 Excellent

Konstantin

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a 2 night staybin downtown Montréal. Everything we needed was in walking distance. Tons of food options and shopping.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 16, 2024
Dear Jonathan,Thank you for sharing your recent experience with us. We are glad to hear that you enjoyed your stay, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Deanne

Stayed 1 night in Mar 2024

8/10 Good

Douglas, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 16, 2024
Dear Douglas,Thank you for sharing your recent experience with us. We are very glad that you enjoyed our good location and good service, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Meet my needs
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 16, 2024
Dear Konstantin,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Karen

Travelled with family
Lovely- quite large rooms. Underground self parking. Walking distance to McGill- perfect for wet snowy weather
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 12, 2024
Dear Karen,Thank you for sharing your experience with us! We're delighted to hear that you found our rooms lovely and spacious, and that our underground self-parking was convenient for your needs. It's great to know that our location within walking distance to McGill University was perfect, especially during inclement weather.Your feedback is greatly appreciated, and we're thrilled to have provided you with a comfortable and convenient stay. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing to stay with us!Warm regards,

10/10 Excellent

Vertibel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay ! Loved our room
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 12, 2024
Dear Vertibel,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Jichao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 12, 2024
Dear Jichao,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Susan

Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 24, 2024
Dear Susan,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really like the services from the staff
Stayed 2 nights in Feb 2024
Response from Delta Montreal on Mar 2, 2024
Dear Luc,Thank you for sharing your recent experience with us. We appreciate your great remarks on our staff service, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Jan 2024
Response from Delta Montreal on Mar 2, 2024
Dear Douglas,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Delta Hotels by Marriott Montreal, and I must say, it exceeded all my expectations. From the moment I stepped into the hotel, I felt a sense of safety and security, which is always a top priority for me when traveling. The staff was incredibly attentive, ensuring that all safety protocols were followed diligently, allowing me to relax and enjoy my stay with peace of mind. One of the standout features of this hotel is its peaceful atmosphere. Despite being located in the bustling city of Montreal, the Delta Hotels provided a serene and quiet environment, allowing me to unwind after a busy day of exploring the city. The location of the hotel couldn't be better for those who love shopping and dining. With a variety of shops and dining options within walking distance, I found myself spoiled for choice. Whether I was craving a gourmet meal or looking for unique souvenirs to take home, everything I needed was conveniently close by. Transportation was also a breeze, thanks to the hotel's proximity to public transit options. This made it incredibly easy for me to explore all that Montreal has to offer without having to worry about navigating unfamiliar streets. Speaking of convenience, I was delighted to find that the hotel was not only walkable to many attractions but also provided easy access to everything I needed during my stay. Whether it was grabbing a quick coffee or picking up some essentials, I found everything I needed right
Stayed 2 nights in Feb 2024
Response from Delta Montreal on Feb 25, 2024
Dear Kevin,Thank you for choosing to stay with us and for your kind words regarding our excellent staff service and our super convenient location. We are thrilled to hear that you had an amazing stay.We value your feedback and we hope to welcome you back for another fantastic stay in the future.Best regards,

8/10 Good

Rita

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from Delta Montreal on Feb 25, 2024
Dear Rita,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Susannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is excellent and the staff are wonderful. The dining options in the area are not the greatest.
Stayed 3 nights in Feb 2024
Response from Delta Montreal on Feb 21, 2024
Dear Susannah,Thank you for sharing your recent experience with us. We appreciate your positive remarks on our property and our staff. We are addresing concerns about our dining options so that we can make your stay more memorable next time while you stay with us!Best,

8/10 Good

Diana

Stayed 3 nights in Feb 2024
Response from Delta Montreal on Mar 24, 2024
Dear Diana,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Isabella

Stayed 2 nights in Feb 2024
Response from Delta Montreal on Mar 24, 2024
Dear Isabella,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the perfect spot to walk to all of our favorite places for brunch & dinner. Definitely recommend staying here. The room was spacious & clean. We enjoyed the hot tub at night, no so much during the day - due to kids swimming lessons... very noisy.
Stayed 2 nights in Feb 2024
Response from Delta Montreal on Feb 20, 2024
Dear Mary,Thank you for sharing your recent experience with us. We appreciate your positive remarks about our location and spacious rooms.However, we apologize for the inconveniences you faced while using our pool. We communicated with the swimming coaches for the noise to make sure our guests will have a better experience when using our hot tub and the swimming pool. Your feedback is invaluable, and we hope to have the chance to welcome you back, providing a more enjoyable stay.Best Regards,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience, amazing staff.
Stayed 1 night in Feb 2024
Response from Delta Montreal on Feb 20, 2024
Cher Jenny,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent, fantastic on property bar/restaurant.
Stayed 1 night in Feb 2024
Response from Delta Montreal on Feb 4, 2024
Dear Ryan,Thank you for your recent stay and for sharing your thoughts with us. We're delighted that our staff service contributed positively to your experience.Best regards,

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and a great gym area
Stayed 1 night in Jan 2024
Response from Delta Montreal on Feb 4, 2024
Dear greg,Thank you for staying with us and sharing your feedback. We appreciate your positive comments on our rooms and gym. Looking forward to welcoming you back!Best regards,

8/10 Good

Akarcha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Dec 2023
Response from Delta Montreal on Jan 28, 2024
Dear Akarcha,Thank you for sharing your recent experience with us. We appreciate your positive comments for your stay, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Sarah Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay! Will definitely be back
Stayed 1 night in Jan 2024
Response from Delta Montreal on Jan 22, 2024
Dear Sarah Kimberly,Thank you for sharing your recent experience with us. We are thrilled to hear that you had an amazing stay.We look forward to welcoming you back soon!Best regards,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at this location. We will stay here again the next time we travel to Montreal.
Stayed 1 night in Jan 2024
Response from Delta Montreal on Jan 22, 2024
Dear Kevin,Thank you for staying with us and sharing your feedback. We appreciate your positive comments and we hope you welcome you back soon!Best regards,

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Delta Montréal on Jan 19, 2024
Je vous remercie pour votre feedback!

6/10 Okay

Jeff

Response from Delta Montréal on Jan 19, 2024
Je vous remercie pour votre feedback!

8/10 Good

paul

Stayed 1 night in Jan 2024
Response from Delta Montréal on Jan 19, 2024
Je vous remercie pour votre feedback!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new go to.
Couldn't ask for more. Check in was so fast and efficient. King suite was VERY roomy and very clean. Restaurant staff were soooo hospitable, accommodating, and friendly.
Stayed 2 nights in Jan 2024
Response from Delta on Jan 16, 2024
Thank you for your feedback and we look forward to welcoming you back!