Exterior

Reviews of Delta Hotels by Marriott Montreal

4 out of 5
Delta Hotels by Marriott Montreal
475 President-Kennedy Avenue, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1016 reviews" "
Rating 8 - Good. 280 out of 1016 reviews" "
Rating 6 - Okay. 69 out of 1016 reviews" "
Rating 4 - Poor. 34 out of 1016 reviews" "
Rating 2 - Terrible. 30 out of 1016 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at the Delta Montreal. It was convenient for travel to our tournament in Sainte Julie. Any question we had was answered by staff politely and promptly. The only concern we had was a somewhat slippery surface in the tub while showering.
Stayed 2 nights in May 2024

2/10 Terrible

Jayakrishnan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Nikta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had booked the hotel for 7 days, the receiptionist are fast, the hotel location is good and the rooms are large. However, I could hear the sound of water running through the pipes during the night whenever anyone in surrounding room was using the washroom! It didn’t let me sleep as it happened quit a lot during the night. I mentioned this to the receiptionist after the second night, and he said we are fully booked and we can change your room tomorrow, I fully understood as it was rather late when I asked for changing my room. I went to the receptionist next day in the morning, this time the lady told me that we have only executive rooms available and I should pay the room price difference to be able to move to the new room! I was attending a conference all days long and I am pregnant and a good sleep at night was crucial for me. It is not right and fair to ask for extra fee when the issue is the noise of the room! I ended up moving out after 6 nights.
Stayed 7 nights in May 2024

10/10 Excellent

EHSANUL

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly
Stayed 1 night in May 2024

8/10 Good

Peter

Liked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

Mercy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and accessible parking! Bed was comfortable and good service! I would definitely stay here again
Stayed 3 nights in Apr 2024

6/10 Okay

Aakashdeep

Liked: Staff & service, amenities
Very centralized and good location. All the staff were very quick and accommodating and nice. Its just a very old and run down hotel now. It needs a good renovation and it doesnt help so many tournament kids come here so pools and other areas are crowded and not good for patrons but when the kids left it was better to enjoy. Rooms are tidy but dirty, stains all over and the shower didnt have a tub so water would go everywhere when you showered. Also elevators are a nightmare, easy 15 min waits for elevators. Used stairs after first two times.
Stayed 3 nights in Feb 2024

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Slow elevators.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicky

Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
easy to get to, easy parking, convenient location
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balconies need a little cleaning
Stayed 1 night in Apr 2024

10/10 Excellent

Efeturi Kelvin

Stayed 5 nights in Apr 2024

8/10 Good

Sergio

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking garage is not made for a full size truck or SUV such as a Yukon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was exceptionally pleased with the level of service I received. I had leftovers from the night before but no microwave. The staff searched the building but to no avail. The staff went out of their way to reheat my food before the kitchen had opened for dining service. Brilliant service and much appreciated.
Stayed 2 nights in Apr 2024

8/10 Good

Fady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gilles

Recommend highly!
Stayed 2 nights in Apr 2024

10/10 Excellent

heidar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Consolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Delta Montreal on Apr 21, 2024
Chère Consolee,Nous vous remercions de nous avoir fait part de votre récente expérience. Nous apprécions vos commentaires et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel !Cordialement,

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 2, 2024
Dear Nicolas,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

4/10 Poor

Harry

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The washroom did have a lock in the hotel room, overall not happy with my stay. Wouldn’t come back or recommend to a friend.
Stayed 2 nights in Mar 2024
Response from Delta Montréal on Apr 2, 2024
Dear Harry,We apologize for any inconvenience you experienced during your stay at our hotel. Your feedback regarding the washroom lock and overall dissatisfaction is concerning to us, and we are sorry that we fell short of meeting your expectations.We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we were unable to do so in your case. Your comments will be shared with our management team to address the issues you've raised and to ensure that improvements are made where necessary.We sincerely appreciate your feedback as it helps us to identify areas for improvement and to continue providing excellent service to our guests. We hope that you will give us another opportunity in the future to exceed your expectations and provide you with a memorable stay.Thank you for choosing our hotel, and we hope to welcome you back in the future.Best regards,

10/10 Excellent

shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 2, 2024
Dear shivam,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Tristan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond in making sure our family had a wonderful experience. We visited over Easter weekend and were welcomed with plenty of activities for our children to participate in. MJ ( hotel GM?) made our stay very pleasant and made sure our needs were met and went over and above anything that was expected. My kids cannot wait to go back and visit! Top notch stay- highly recommend for people traveling with young kids.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 1, 2024
Dear Tristan,Thank you for taking the time to share your experience with us! We are delighted to hear that your family had a wonderful Easter weekend at our hotel and enjoyed the activities we offered for children. We are proud of our team, especially MJ (our guest experience supervisor), for going above and beyond to ensure that your needs were met and that you had a pleasant stay. It's fantastic to hear that your kids are excited to return, and we look forward to welcoming your family back for another top-notch stay. Your recommendation means a lot to us, and we are committed to providing exceptional experiences for families traveling with young children. We appreciate your feedback and hope to see you again soon!Best regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Apr 2, 2024
Dear Timothy,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

8/10 Good

Aniela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nicely located, nice hotel, rooms are comfortable but hot tub and gym was not working, they only had few machines available
Stayed 1 night in Mar 2024
Response from Delta Montreal on Apr 1, 2024
Dear Aniela,Thank you for sharing your experience with us!We're pleased to hear that you found our hotel nicely located and that you enjoyed the comfortable rooms. We apologize for any inconvenience caused by the hot tub and gym not being operational during your stay. Rest assured, we are actively working to resolve these issues and enhance our amenities for future guests. Your feedback regarding the limited machines in the gym during the renovation has been noted, and we apologize for the inconvenance. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,

10/10 Excellent

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Mar 2024
Response from Delta Montreal on Apr 1, 2024
Dear Dany,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the fact that my room TV had been personalized to my name and made me feel really valued. Excellent service f. Easy solution to all our requests.
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 28, 2024
Dear Caroline,Thank you for sharing your recent experience with us. We appreciate your positive remarks on our services and facilities, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Eric, North Gower

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marie Josée Pepin was a great host - friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 24, 2024
Dear Eric,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

John

Stayed 2 nights in Mar 2024

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely book another stay .
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 24, 2024
Dear Husain,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong to say just perfection
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 17, 2024
Dear Antoine,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Shelley

Stayed 1 night in Mar 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a visit if you want to check out St Catherine's street.
Stayed 1 night in Mar 2024
Response from Anthony O. on Mar 17, 2024
Dear Liam, Thank you for your feedback. We are delighted to hear you enjoyed our service and location. We are looking foward to welcome you again whenever your travels bring you back to MontrealRegards, Delta Hotels by Marriott Montréal

8/10 Good

Cheryl

Stayed 2 nights in Mar 2024

10/10 Excellent

Vince

Liked: Amenities
Great time everyone very nice things always getting more expensive
Stayed 2 nights in Mar 2024
Response from Anthony O. on Mar 17, 2024
Dear Vince,Thank you for your feedback is has been well noted. We are delighted to hear you enjoyed your stay and our service. We are looking foward to welcome you again whenever your travels bring you back to MontrealRegards, Delta Hotels by Marriott Montréal

10/10 Excellent

Konstantin

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a 2 night staybin downtown Montréal. Everything we needed was in walking distance. Tons of food options and shopping.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 16, 2024
Dear Jonathan,Thank you for sharing your recent experience with us. We are glad to hear that you enjoyed your stay, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Deanne

Stayed 1 night in Mar 2024

8/10 Good

Douglas, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service.
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 16, 2024
Dear Douglas,Thank you for sharing your recent experience with us. We are very glad that you enjoyed our good location and good service, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Meet my needs
Stayed 2 nights in Mar 2024
Response from Delta Montreal on Mar 16, 2024
Dear Konstantin,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Karen

Travelled with family
Lovely- quite large rooms. Underground self parking. Walking distance to McGill- perfect for wet snowy weather
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 12, 2024
Dear Karen,Thank you for sharing your experience with us! We're delighted to hear that you found our rooms lovely and spacious, and that our underground self-parking was convenient for your needs. It's great to know that our location within walking distance to McGill University was perfect, especially during inclement weather.Your feedback is greatly appreciated, and we're thrilled to have provided you with a comfortable and convenient stay. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing to stay with us!Warm regards,

10/10 Excellent

Vertibel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay ! Loved our room
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 12, 2024
Dear Vertibel,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Jichao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 12, 2024
Dear Jichao,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,

10/10 Excellent

Susan

Stayed 1 night in Mar 2024
Response from Delta Montreal on Mar 24, 2024
Dear Susan,Thank you for sharing your recent experience with us. We appreciate your feedback, and we look forward to welcoming you back to our hotel!Best,