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Comfort Suites Downtown

Photo gallery for Comfort Suites Downtown

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Comfort Suites Downtown

Comfort Suites Downtown

2.5 star property

3.6/5 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services
Map
1214 Crescent St, Montreal, QC, H3G 2A9

Explore the area

  • Popular LocationSainte-Catherine Street2 min walk
  • Popular LocationBell Centre6 min walk
  • Popular LocationMcGill University11 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)16 min drive

Room options

About this area

Montreal

Comfort Suites Downtown is located in Downtown Montreal, a neighborhood in Montreal, and is in a shopping district and near a metro station. McCord Museum and Montreal Museum of Fine Arts are cultural highlights, and some of the area's activities can be experienced at Old Port of Montreal and La Grande Roue de Montréal. Looking to enjoy an event or a game while in town? See what's happening at Bell Centre or Percival Molson Memorial Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Sainte-Catherine Street - 2 min walk
  • Montreal Museum of Fine Arts - 6 min walk
  • Bell Centre - 6 min walk
  • Le Windsor - 6 min walk
  • McGill University - 11 min walk

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 16 min drive

Restaurants

  • Ye Olde Orchard Pub & Grill - 2 min walk
  • Copper Branch - 2 min walk
  • Il Campari Centro - 2 min walk
  • Wienstein & Gavino's - 2 min walk
  • Le Mas des Oliviers - 3 min walk

About this property

Comfort Suites Downtown

Hotel located in Downtown Montreal
Comfort Suites Downtown is located close to Bell Centre and McGill University, and provides free to-go breakfast, dry cleaning/laundry services, and a 24-hour gym. Free WiFi in public areas and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Luggage storage, free newspapers, and ATM/banking services
  • A computer station, smoke-free premises, and a front desk safe
  • Coffee/tea in the lobby, a 24-hour front desk, and an elevator
  • Guest reviews say good things about the overall value, central location, and helpful staff
Room features
All 96 rooms offer comforts such as air conditioning, in addition to amenities like free newspapers.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Frequently asked questions

Is Comfort Suites Downtown pet-friendly?

Yes, Comfort Suites Downtown allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Comfort Suites Downtown?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Comfort Suites Downtown on Dec 25, 2022 start from CA $135.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Suites Downtown?

This property doesn't offer parking.

What time is check-in at Comfort Suites Downtown?

Check-in is from 3 PM - 4:00 AM.

What time is check-out at Comfort Suites Downtown?

Check-out is at 11:00 AM.

Where is Comfort Suites Downtown located?

Located in Downtown Montreal, this hotel is within a 10-minute walk of Crescent Street and Bell Centre. McGill University and Montreal Convention Centre are also within 2 mi (3 km). Lucien L'Allier Station is only a 4-minute walk and Peel Station is 8 minutes.

Can I cancel my reservation for free at Comfort Suites Downtown and receive a full refund?

Yes, Comfort Suites Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 212 out of 1002 reviews" "
" "5 - Excellent 21%
Rating 4 - Good. 399 out of 1002 reviews" "
" "4 - Good 40%
Rating 3 - Okay. 222 out of 1002 reviews" "
" "3 - Okay 22%
Rating 2 - Poor. 109 out of 1002 reviews" "
" "2 - Poor 11%
Rating 1 - Terrible. 60 out of 1002 reviews" "
" "1 - Terrible 6%

3.7/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3.1/5

Eco-friendliness

4/5 Good

Madeleine
Travelled with family
Liked: Staff & service
Great location! Near everything but property is definitely ⭐️⭐️ stars. Needs some reno/love
Stayed 2 nights in Nov 2022

2/5 Poor

Christine
Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this hotel will be one I won’t be returning to, or recommending to family or friends. Although the location was great and staff were pleasant the hotel itself needs some major upgrades. The biggest problem we faced was the elevator, only one worked and it was very small and extremely slow. Waits times were painful. If you do decide to book, request a low level floor to avail of the stairwell (which was extremely filthy). We had the 11th floor and it was hard walking up that many flights. The water situation comes and goes, sometimes you have a shower with good pressure, other times a trickle. You also don’t know long it’s takes to get hot water. Parts of our room was dirty, for instance doors and walls. The balcony was sketchy. However the room was spacious. The breakfast was decent and the sitting area in the main lobby was a nice area, modern, while we waited for our group. Oh and if you’re looking for an ice machine for your drinks, you are out of luck…the one and only on site is out of order. We traveled with a group of 12 and we were all disappointed, some had more issues then us. I sure hope to see they started doing some upgrades as this is a lovely location and building itself.

3/5 Okay

Pat
Travelled with group
Disliked: Cleanliness, property conditions & facilities
Just an okay establishment
Stayed 1 night in Oct 2022

4/5 Good

Jacques
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The included breakfast was excellent and a surprise. The rooms were spacious given how small the hotel foot print is. The front side is definitely NOT quiet on the weekend but settled down my midnight. This is a great deal downtown Montreal steps from everything
Stayed 2 nights in Oct 2022

3/5 Okay

Barry
Travelled with family
Liked: Staff & service
The staff was very friendly and helpful. The hotel was clean and quiet. However, one of the 2 elevators was out of service and the other was extremely slow. The door to the balcony in our room latched but didn't really close completely so it was a little drafty. Overall, we had a pleasant stay.
Stayed 4 nights in Oct 2022

5/5 Excellent

Brandon
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price! And in the middle of downtown
Stayed 1 night in Oct 2022

4/5 Good

George
Travelled with group
Liked: Cleanliness, staff & service, amenities
close to the bell center dis liked all the construction
Stayed 1 night in Oct 2022

1/5 Terrible

Michael
Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ripped curtain & wall paper. Holes in rug & shower ceiling, peeling paint throughout. One of the beds, bedding and the spare blanket smelled so badly of body odour, we could not sleep in it. Desk chair fabric damaged beyond recognition. Surprised with an incremental charge for our ‘pet friendly room’. Parking offsite only, $30 a day. For a $200 a night hotel Comfort Suites should be ashamed!
Stayed 1 night in Oct 2022

4/5 Good

alain, gatineau
Liked: Cleanliness, staff & service, amenities
The building needs some love. It’s a bit rough and the area of roof and tough.
Stayed 1 night in Sep 2022

1/5 Terrible

yvan
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very run down. But on top was extremely dirty. Elevator buttons are broken. Ice machine (1) for thé whole hotel was broken, But the worst part was how dirty our room was. Finger prints in the bathroom, hair on the floor, carpets were disgusting. Anyway you get my frustration. Yvan
Stayed 1 night in Sep 2022