Ratings based on 1,709 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2018
great hotel and great price. conveniently located.
3 out of 5
by A verified traveller from ONTARIO

Posted 22-Apr-2018
I didn't like the fact that there was ONLY valet paking and once i had to wait 25 minutes for my car. The 3rd floor is just over the hotel laundry machines that start washing early morning. Noise was very loud!
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and simple in a great location

Posted 18-Apr-2018
Nice lounge. Great location beside McGill. Great cafes on the street.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location for visiting McGill

Posted 31-Mar-2018
Literally one block away from McGill University's Welcome center. Went for a campus visit... could not be more convenient. Staff was very friendly and helpful. Downstairs restaurant and coffee shop were convenient as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from Barrie

Perfect location, amazing staff

Posted 26-Mar-2018
Pros: Location, cleanliness, staff very helpful
Location: Bell centre was a short walk away, metro was a half block away and easy to navigate.LOTS of fabulous restaurants and stores within a few blocks.
The staff were very helpful and always friendly. There were lots of people checking in at the same time and it went very quickly. The valet parking was so efficient and made coming and going very easy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2018
It was a nice hotel with freindly staff willing to help in anyway they could.
4 out of 5
Recommended
for Everyone
by A verified traveller from St. John’s, NL

Summary

Posted 3-Mar-2018
Great location. Walking distance to mostly everything downtown. Only problem we encountered was that the room temperature was very warm, as well as the bar was closed during our whole stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to downtown restaurants, shopping, NHL

Posted 2-Mar-2018
Pros: location
Good stay. Room not made up by housekeeping on one day
3 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Good hotel but lack of hot water

Posted 26-Feb-2018
Pros: It is in a great location and the hotel is clean and comfortable
Cons: They need to respond quickly to complaints and find a resolution. The service to resolve this was disappointing.
Location: The hotel is ideally located at Sherbrooke and Peel Streets and everything you need is walkable. There are restaurants, shops and museums close by.
Check in was good and the room was clean and comfortable. Unfortunately, during my two night stay, there was a lack of hot water on both days. I complained to reception about this and they said they would look into it, but nothing was done during my stay. I would have liked some resolution or at least some sort of recompense as I could not have a shower with only luke warm or cold water. I have stayed here before and did not have any issues at all.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Close to McGill

Posted 26-Feb-2018
Pros: Location
Cons: The room was extremely warm. Uncomfortably so.
My daughter (who is a student at McGill) and I spent two nights at this hotel. Other than a too-warm room and the first night of no sleep due to noise from the room next door, everything else was lovely.