Ratings based on 1,370 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good local, spacious nicely renovated rooms

Posted 27-Aug-2015
Stayed here for a friends bachelorette we were quite happy with the room itself and the staff. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

nice hotel not far from the bell centre

Posted 27-Aug-2015
Pros: good location. well appointed room.great staff great coffee.nice comfortable bed. some where to print boarding pass.
Cons: noise from plumbing in bathroom.still did not stop me sleeping nice bed
Location: Good downtown location close to Peel metro station.
stayed there to see a show at the bell centre. Very helpful friendly staff looked after me during my stay.Nice large room very comfortable bed great nights sleep.Would be my first choice if visiting Montreal again.Great coffee put Tim Horton,s to shame.
4 out of 5
Recommended
for Families
by A verified traveller from Australie

Bien situé

Posted 25-Aug-2015
Pros: Emplacement, propreté
Cons: Service à la clientèle
Hôtel très bien situé au centre-ville de Montréal, près de tout et des transports. La chambre était propre et agréable. On pouvait ajuster la température grâce au thermostat au mur. Deux seules petites déceptions: 1 - Nous avions demandé un lit pour bébé, qui ne se trouvait pas dans la chambre à notre arrivée. Après en avoir fait la demande à la réception, un employé est venu nous porter le lit. Toutefois, il a fallu appeler à nouveau à la réception pour qu'on nous amène des draps pour le lit!! 2 - Tard en soirée (vers minuit), mon mari est allé s'informer auprés de la réception pour savoir s'il y avait un micro-ondes que nous pouvions utiliser. Il s'est fait répondre par un employé qui n'était pas autrement occupé qu'il était en changement de quart et de revenir dans 20 minutes. Donc, le service de soir laissait un peu à désirer, mais les employés du lendemain étaient souriants et aimables.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Comfortable hotel close to attractions

Posted 16-Aug-2015
Pros: Very convenient and affordable yet extremely comfortable
Cons: It is not a new hotel so the facilities are a bit dated but it was extremely clean and comfortable so the age of the hotel was irrelevant.
Location: Shopping, Swhartzs for lunch. Museums. McGill University
Staff very friendly. Very affordable hotel in excellent location. Excellent value for money. Great cafe adjacent to foyer.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great experience

Posted 15-Aug-2015
Very nice and clean, close to shops, restaurants and metro. Staff was very helpful. Cafe in hotel was convenient and readonable prices.
4 out of 5
Recommended
for Everyone
by A verified traveller

Expensive parking...

Posted 10-Aug-2015
We did not realize that the valet parking was just about the only parking option, and since we were leaving at 2pm instead of noon, that added an extra 15$ plus tip, so we ended up paying just about 50$ for parking. I know, we were right in the city center, so should have anticipated this!
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampton

One night stay in Montreal for some shopping.

Posted 10-Aug-2015
Pros: Close to everything important. Bell center, Eatons center, Everything.
Cons: Make parking at least as cheap for your clients as the stranger across the street.
Location: It's downtown Montreal. They can't figure out what to do they probably can't read.
Nice and close to Eatons center and the downtown core of shops and eateries. Walking distance to everything including Italian consulate and General Hospital. Parking across the street is cheaper than the hotel you're staying at. I gave it 4 stars but even though my room was paid and I had parked my car they needed my ID and I had to go to the basement across the street to get it. Then pay a $250 damage deposit which was refunded the next morning after room was checked. It is the policy and I suppose it is policy for most hotels. I shouldn't have left all my cards in the truck.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great location

Posted 7-Aug-2015
Our rooms were clean upon arrival . Staff was pleasant linens were changed regularly definetly stay again .
4 out of 5
Recommended
for Everyone
by A verified traveller from kingston

Great staff great stay older hotel

Posted 4-Aug-2015
Really great and convenient! Room and some scraps bumps and bruises but definitely a great place.
1 out of 5
by A verified traveller

Posted 3-Aug-2015
Very old hotel Cheaply renovated Price quality not recommendable