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Fairmont The Queen Elizabeth

4.5 star property
Luxury hotel connected to a shopping center in Downtown Montreal with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Fairmont The Queen Elizabeth

Front of property
Breakfast, lunch, dinner served; Mediterranean cuisine
Serves lunch and dinner
Serves lunch and dinner
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Spa
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Breakfast available
    Breakfast available
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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 205 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Fairmont Gold King, Large)

Room, 1 King Bed (Fairmont Gold King, Large)

Room, 1 King Bed (Fairmont Gold King, Large)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds

Fairmont Gold, Room, 2 Double Beds

Fairmont Gold, Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 440 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Signature Room, 1 King Bed

Fairmont Gold, Signature Room, 1 King Bed

Fairmont Gold, Signature Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking (Large)

Signature Room, 1 King Bed, Non Smoking (Large)

Signature Room, 1 King Bed, Non Smoking (Large)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 600 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 420 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (John Lennon Yoko Ono)

Suite, Multiple Beds (John Lennon Yoko Ono)

Suite, Multiple Beds (John Lennon Yoko Ono)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
2 bathrooms
  • 1378 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed (Westmount Hampstead)

Suite, 1 King Bed (Westmount Hampstead) | Living area

Suite, 1 King Bed (Westmount Hampstead)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 1100 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outremont)

Suite, 1 King Bed (Outremont) | Living area

Suite, 1 King Bed (Outremont)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 1240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Griffintown Suite, Gold Lounge access)

Suite, 1 King Bed (Griffintown Suite, Gold Lounge access)

Suite, 1 King Bed (Griffintown Suite, Gold Lounge access)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Rainfall showerhead
Eco-friendly toiletries
  • 730 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Le Plateau)

Suite, 1 King Bed (Le Plateau)

Suite, 1 King Bed (Le Plateau)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Rainfall showerhead
  • 1507 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mile End)

Suite, 1 King Bed (Mile End)

Suite, 1 King Bed (Mile End)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 1346 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed (Royale Ville Marie)

Royal Suite, 1 King Bed (Royale Ville Marie)

Royal Suite, 1 King Bed (Royale Ville Marie)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 2497 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite 1 King bed

Suite, 1 Bedroom, Non Smoking

1 Bedroom Suite 1 King bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 581 sq ft
  • City view
  • Sleeps 4

View all photos for Suite, 1 King Bed (Homa)

Suite, 1 King Bed (Homa)

Suite, 1 King Bed (Homa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 732 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Barbie TM Dream Suite, Lounge access)

Suite, 2 Bedrooms (Barbie TM Dream Suite, Lounge access)

Suite, 2 Bedrooms (Barbie TM Dream Suite, Lounge access)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
  • 1206 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Fairmont 1 King bed

Fairmont, Room, 1 King Bed

Fairmont 1 King bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed, View

Fairmont, Room, 1 King Bed, View

Fairmont, Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
Hair dryer
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Pool
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8.8 out of 10, Excellent, (3619)
The price is CA $254
CA $325 total
includes taxes & fees
Oct 13 - Oct 14
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About the area

Map
900 Boulevard Rene Levesque West, Montreal, QC, H3B 4A5

What's nearby

  • Bell Centre - 7 min walk
  • McGill University - 10 min walk
  • Place des Arts - 11 min walk
  • Montreal Museum of Fine Arts - 15 min walk
  • Notre Dame Basilica - 17 min walk

Getting around

  • Montreal Central Station - 5 min walk
  • Bonaventure Station - 5 min walk
  • Montreal Saint-Hubert Longueuil Airport (YHU) - 28 min drive

Restaurants

  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Rosélys Restaurant - ‬6 min walk
  • ‪Les Enfants Terribles - ‬4 min walk
  • ‪Café Kréma - ‬6 min walk

About this property

Fairmont The Queen Elizabeth

Luxury eco-certified hotel near Eaton Centre
Located close to Bell Centre and Museum of Contemporary Art, Fairmont The Queen Elizabeth provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a deep-tissue massage, a facial, and a body scrub at Moment Spa, the onsite spa. The on-site Mediterranean cuisine bistro, Rosélys, offers breakfast, lunch, and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a 24-hour health club and a conference center.
Additional perks include:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • An elevator, free newspapers, and luggage storage
  • Guest reviews say great things about the central location and helpful staff
Room features
All 950 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
The property is a member of Historic Hotels of the World.

Languages

Afrikaans, Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 16.04 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 16.04 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CAD 39 per night)
  • Valet parking on site (CAD 39 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nacarat
  • Rosélys

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 31 meeting rooms
  • Conference center (84,841 square feet of space)

Outdoors

  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1958
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 39 per person
  • Fee for in-room wireless internet: CAD 16.04 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CAD 16.04 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: CAD 16.04 per 24-hour period (rates may vary)
  • Self parking fee: CAD 39 per night
  • Valet parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2024-04-30, 519816

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Elizabeth
Fairmont Queen
Fairmont Queen Elizabeth
Fairmont Queen Elizabeth Hotel
Fairmont Queen Elizabeth Hotel Montreal
Fairmont Queen Elizabeth Montreal
Queen Elizabeth Fairmont
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont The Queen Elizabeth Hotel Montreal
Montreal Fairmont
Fairmont The Queen Elizabeth Hotel
Fairmont The Queen Elizabeth Montreal
Fairmont The Queen Elizabeth Hotel Montreal

Frequently asked questions

Does Fairmont The Queen Elizabeth have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Fairmont The Queen Elizabeth pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont The Queen Elizabeth?

Self parking is available for CAD 39 per night. Valet parking is available for CAD 39 per night.

What time is check-in at Fairmont The Queen Elizabeth?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fairmont The Queen Elizabeth?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Fairmont The Queen Elizabeth located?

This family-friendly Montreal hotel is located in a shopping district, within a 10-minute walk of Eaton Centre, Bell Centre, and McGill University. Place des Arts and Museum of Contemporary Art are also within 15 minutes. Montreal Central Station is only a 5-minute walk and Bonaventure Station is 5 minutes.

Fairmont The Queen Elizabeth Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 676 out of 1148 reviews" "
Rating 8 - Good. 231 out of 1148 reviews" "
Rating 6 - Okay. 123 out of 1148 reviews" "
Rating 4 - Poor. 74 out of 1148 reviews" "
Rating 2 - Terrible. 44 out of 1148 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geetha

Stayed 4 nights in Jul 2024

2/10 Terrible

Billy

Stayed 4 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and excellent view of church 8
Stayed 1 night in Aug 2024

10/10 Excellent

James, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central but busy
Stayed 1 night in Aug 2024

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staffs!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities
Even with the strike on they were incredible! Thank you for the great stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kellan

Liked: Cleanliness
Disliked: Amenities
Housekeeping strike occurred during my week stay during Montreal Pride. My stay was fine but the lack of services, closed pool, lack of regular housekeeping made the trip sub par. I do appreciate the management trying their best but at $400 a night, I wish I got a discount.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service from staff with excellent amenities!
Stayed 2 nights in Aug 2024

6/10 Okay

Yihua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge charged $2 per piece to keep our luggages after we checked out. Other hotels provide such service for free. The room amenities can include shower cap.
Stayed 3 nights in Aug 2024

8/10 Good

Shoja Oddin, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 5 nights in Jul 2024

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was a strike going on while we were there,so many services were not available. The strikers were also protesting outside of the hotel. They were loud and disruptive.
Stayed 3 nights in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Irene, Saratoga Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attending National Bank open. Free shuttle to the venue. Strike in the hotel but the remaining employees went above and beyond to make sure everything was okay
Stayed 2 nights in Aug 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Raahem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are not in uniform. Everyone looks shabby like they just woke up and wore a wrinkly t shirt. One person at check in was wearing a basketball jersey. Imagine paying thousands of dollars for a suite but having a kid in a basketball jersey check you in. This hotel is not worth the money anymore. Look elsewhere before settling for this hotel. Don’t fall for the pretty lobby when underneath it all there are some MAJOR issues you might face. The toilet in my room had feces left over from the previous guest (I have taken photos). The curtain was broken from the left side and we were unable to adjust it. I went to the pool on two different days and there was a small object in the pool that hadn’t been cleaned up. The valet team does not tuck in their shirts, I questioned giving them my car and the type of care they would drive it with. The plugs near the bedside do not work. Anything you plug in will be loose and even if you hold it up there is no electricity coming from the plugs. If these are the issues I can see, imagine all the issues we cannot see when it comes to cleanliness.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel. Great amenities. Premium location adjacent to Central Station. It would be nice if there were room in the mini bar to use it as an actual fridge without being charged.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the bed
Stayed 1 night in Jul 2024

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located in downtown Montreal. This makes it easy to visit all of the major attractions.
Stayed 1 night in Jul 2024

6/10 Okay

NINA

A very 3 star experience for the $$ The lobby is depressing plastic flowers? Tacky The whole city has a depressed vibe frankly.
Stayed 1 night in Jul 2024

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff throughout the hotel
Stayed 2 nights in Jul 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Timothy, New York

Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5