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Reviews of Staybridge Suites Monterrey - San Pedro, an IHG Hotel

3 out of 5
Staybridge Suites Monterrey - San Pedro, an IHG Hotel
Calzada San Pedro No 103, San Pedro Garza García, NL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 182 reviews" "
Rating 8 - Good. 34 out of 182 reviews" "
Rating 6 - Okay. 4 out of 182 reviews" "
Rating 4 - Poor. 0 out of 182 reviews" "
Rating 2 - Terrible. 2 out of 182 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy, rooms have everything you need.
Stayed 3 nights in Feb 2024

10/10 Excellent

FRANCISCO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
This was a short visit. This is a great option to stay in the San Pedro area. Great location and service.
Stayed 1 night in Dec 2023

10/10 Excellent

JORGE ENRIQUE RESENDIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2023

6/10 Okay

Stephen, san antonio

Business traveller
I paid for a king and got 2 full size beds and it’s a sweet. Not happy with this but will request in refund for the price difference.
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good for family but also for business travel

10/10 Excellent

Enrique, Monclova

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 6 nights in Jan 2023
Response from Staybridge Suites Monterrey - San Pedro on Jan 11, 2023
Dear Guest,We appreciate your feedback, please come back soon.Sincerely

10/10 Excellent

Ana C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Staybridge Suites Monterrey - San Pedro on Dec 28, 2022
Estimado huésped,Le agradecemos su preferencia, regrese pronto.Cordialemente,

8/10 Good

ALEJANDRO, THE WOODLANDS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE LOCATION IS EXCELENT AND THE PROPERTY IS VERY WELL MAINTAINED
Stayed 3 nights in Dec 2022
Response from Staybridge Suites Monterrey - San Pedro on Dec 19, 2022
Dear Guest,Thank you for your comments. We hope to see you soon.Sincerely

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms are the downfall. The shower is slippery (there is a grab bar but it is on the wrong place). Hard water has clogged the shower head and almost nothing comes out. The towels are small and as rough as sand paper. There is no hair dryer, no conditioner, no shower cap. TV programming is bad. There are no streaming services, so bring a tablet or laptop. TU, WED and TH there is a very nice quick dinner option with fresh salad (take advantage of it, as greens are hard to find in nearby options). Breakfasts are very good. Covid testing service at the hotel for returning to the US is great.
Stayed 8 nights in Mar 2022

2/10 Terrible

Maurisio

Stayed 1 night in Apr 2022

10/10 Excellent

Chiho

Stayed 2 nights in Mar 2022

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it.
Always have a very comfortable and enjoyable stay at this hotel. The staff is excellent!
Stayed 4 nights in Dec 2021
Response from Staybridge Suites Monterrey - San Pedro on Jan 12, 2022
Dear Guest, We really appreciate your feedback, please come back soon. Sincerely,

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021
Response from Staybridge Suites Monterrey - San Pedro on Nov 16, 2021
Estimado huésped, Gracias por hospedarse con nosotros, esperamos que regrese pronto. Cordialmente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Staybridge Suites Monterrey - San Pedro on Nov 8, 2021
Estimado huésped, Agradecemos su puntuación, regrese pronto. Cordialmente,

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in Oct 2021
Response from Staybridge Suites Monterrey - San Pedro on Nov 2, 2021
Estimado huésped, Agradecemos sus comentarios, esperamos que regrese pronto. Cordialmente,

10/10 Excellent

Jose m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Staybridge Suites Monterrey - San Pedro on Aug 13, 2021
Dear guest, Thanks for choosing us, we hope to see you soon. Sincerely,

10/10 Excellent

Violeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It’s a great hotel in the most exclusive area of San Pedro everything near most exclusives restaurants at walking distance
Stayed 1 night in Jan 2021

10/10 Excellent

Dianahi

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2021
Response from Staybridge Suites Monterrey - San Pedro on May 21, 2021
Dear guest, Thank you for your loyalty and your comments, we hope to see you soon. Sincerely, Staybridge Suites Monterrey - San Pedro

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast, very comfortable room. Thank you!
Stayed 3 nights in Apr 2021
Response from Staybridge Suites Monterrey - San Pedro on May 21, 2021
Dear guest, It's a pleasure to know that we met your expectation, come back soon. Sincerely

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Luis Alfonso

Travelled with family
Liked: Cleanliness, room comfort
Buena opción en Monterrey
Buena ubicación e instalaciones. No respetaron condiciones de reservación en cuanto a tipo de cama reservada, y el desayuno ha disminuido la variedad que ofrecían.
Stayed 2 nights in Oct 2020

10/10 Excellent

Deyanira

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Great hotel, very comfortable, also with covid, they take measures that make you feel safe
Stayed 2 nights in Sep 2020

8/10 Good

Arturo

Liked: Cleanliness, room comfort
All sanitized
all was clean and sanitized. When I called front desk for a second sanitation the manager himself was supervising the job. Good job Staybridge!!!
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I love evrething. The brakfast excellente. Service oustending
Stayed 3 nights in Feb 2020
Response from Staybridge Suites Monterrey - San Pedro on May 21, 2020
Dear Guest, Thank you so much for your comments. We hope to see you son. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Yelile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, great for extended stays
Great place for longer stay if you are always on the move. The kitchenette is my favorite!
Stayed 7 nights in Nov 2019

10/10 Excellent

SAM, El Paso TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in excellent location. Great dining and shopping just minutes away.
Stayed 3 nights in Aug 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really goood.
Everything brand new, everyone so polite, really clean, great location, great stay overall at the 2 bedroom suite.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had less cost options but we wanted to really enjoy our visit. You get what you paid and it worth it!!
Stayed 2 nights in May 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2019

10/10 Excellent

Max

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely awesome! Thank you so much for this home away from home experience!
Stayed 4 nights in Feb 2019

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Pedro
The Hotel is in a very secure area with access to walking and running areas, San Pedro Garza. It is also within walking distance of restaurants and supermarkets. Very convenient when you are staying in an extended stay hotel.
Stayed 7 nights in Oct 2018
Response from Staybridge Suites Mty - San Pedro on Nov 15, 2018
Dear guest. We greatly appreciate your comments and we are pleased to know that you enjoyed your stay with us. We hope to have the pleasure of serving you again in your next visit to the city. Thank you for your preference !

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time to relax
Everything was perfect... Cleanliness, calm area. Nice and quiet.
Stayed 2 nights in Oct 2018
Response from Staybridge Suites Mty-San Pedro on Nov 15, 2018
Dear guest. We greatly appreciate your comments and we are pleased to know that you enjoyed your stay with us. We hope to see you soon.

8/10 Good

Joaquin

Liked: Staff & service, room comfort
Hotel is conveniently located and comfortable
Stayed 2 nights in Sep 2018

10/10 Excellent

Jorge W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very comfortable and close to everything. Breakfast was very good and could take it to the room.
Stayed 2 nights in Sep 2017

10/10 Excellent

PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best inthiscity

8/10 Good

Edmundo, Austin

Liked: Staff & service, room comfort
Great location but needs restoration
We had a great time visiting San Pedro. The Hotel is at a walking distance of the Centrito with great places to eat and dine. The hotel looks worn out and old. Bathrooms were not very clean but a lot has to do with being worn out. The AC for our rooms for some reason mad a lot of noise.

8/10 Good

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent!!, no complaints of anything…, highly recommendable.

10/10 Excellent

William, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrito
We were able to use the meeting room at no extra cost and the hotel location was excelente.

10/10 Excellent

paqmed80, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel at San Pedro
It is great hotel, I was surprised how good this hotel is.

10/10 Excellent

Juan Manuel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
My family and I spent a great weekend at this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort