Dear Anonymous:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

espermos tenerlos nuevamente de visita y superar sus expectativas.

We are working on giving you a better service, with all the hotel staff, with the intention that you give us the opportunity to satisfy your stay with us.

Esimado Anonymous: Gracias por los comentarios que nos hace llegar, y, por el tiempo que se tomó para compartirlos con nosotros. Estamos felices de que haya encontrado nuestras instalaciones y todos nuestros servicios de manera adecuada para usted. Nos encontramos trabajando diariamente para que cada estancia sea mejor que la anterior y esperamos verle pronto en ésta su casa. Siempre será un placer recibirlo, Saludos cordiales,

Thank you for your preference

Dear, Mr.Pierre-Oliver Thank you very much for taking the time to write a review, we appreciate your comments. I will make sure our team knows you recieved a good service. You are always welcome, we hope to see you soon. Hilda Garza Quality Manager calidad.hmta@gsf-hotels.com (81) 11-56-00-41