Hi Susan,Thank you for sharing your feedback regarding your recent stay at our Quality Inn. We appreciate your comments and want to address the concerns you raised about the noise level and the issue with the faucet in your room.We apologize for any inconvenience caused by the noise from the adjacent freeway. We understand that a peaceful and quiet environment is important for a restful stay, and we regret that we did not meet your expectations in this regard. While we cannot control external factors such as traffic noise, we are constantly working to minimize any disturbances and provide a comfortable atmosphere for our guests. We will take your feedback into consideration as we continue to explore ways to improve the overall tranquility of our property.Regarding the issue with the faucet in your room, where the hot and cold water handles were reversed on the sink, we understand that this can be frustrating and inconvenient, and we regret any inconvenience this may have caused you. We will address this matter with our maintenance team to ensure that such issues are promptly resolved in the future.Your feedback is important to us, and we appreciate you bringing these matters to our attention. It helps us identify areas for improvement and make the necessary adjustments to enhance our guests' experience.If there is anything else we can do to address your concerns or make it up to you, please do not hesitate to let us know. We value your patronage, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

Hi Connie,We apologize for the issues you encountered during your stay at our hotel. It is regrettable to hear about the noise from the air vent and air conditioner in the bathroom. We understand that this can be disruptive and impact your overall comfort. We will investigate the matter promptly to address and resolve the noise issue.As for the inconvenience caused by the air vent being connected to the light switch in the bathroom, we understand the importance of providing a quiet and comfortable environment for our guests, and we will explore possible solutions to separate the operation of the air vent from the light switch to allow for more flexibility.Regarding the poor condition and cleanliness of the furniture and the overall cleanliness of the floor, we take cleanliness and maintenance seriously, and we will ensure that our housekeeping team pays close attention to these areas to maintain a high standard of cleanliness and upkeep.We appreciate that the manager was helpful enough to approve the cancellation for the second day of your stay. We understand that these issues may have affected your overall experience, and we hope that the resolution provided was satisfactory.Thank you for bringing these matters to our attention. We value your feedback, and we will use it to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience.If there is anything else we can do to address your concerns or if there is anything else you would like to share, please do not hesitate to reach out to us directly.

Hello Kevin,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable stay and enjoyed the convenience of our location and amenities. We appreciate your constructive comments regarding the mini refrigerator and the shower head, which we will certainly take into consideration for future improvements. It's wonderful to hear that you had a positive interaction with our manager and we hope to welcome you back again soon.

Hi Abel,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hello Michael,We're delighted to hear that you found our hotel comfortable and clean, and that the location provided convenience for grabbing a quick bite to eat. Your feedback is truly appreciated as we strive to ensure all our guests have a pleasant stay. Thank you for choosing to stay with us!

HI Chao,Thank you for sharing your feedback about your recent stay at our property. We appreciate your comments and want to assure you that we take them seriously.We apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and well-kept environment is a top priority for us, and we will address this matter with our housekeeping team to ensure that our property meets the expected standards of cleanliness.We appreciate your feedback regarding the staff and dining area. Providing excellent customer service is important to us, and we will address this matter with our team to ensure that all guests receive the friendly and professional service they deserve. Additionally, we will review our dining offerings to improve the quality and selection.Thank you for bringing these matters to our attention. Your comments will help us identify areas for improvement and make the necessary changes to enhance our services.We value your patronage and hope that you will consider giving us another opportunity to provide you with a better experience in the future. If there is anything else you would like to address or any additional feedback you would like to share, please do not hesitate to reach out to us directly.Thank you for your understanding, and we wish you all the best in your future travels.

Hi Jaime,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Kay,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Chantel,Thank you for bringing these issues to our attention regarding your recent stay at our hotel. We regret that the iron in your room was broken and leaked, causing water to spill. We will address this issue with our maintenance team to ensure that all appliances are in proper working order and that incidents like this are avoided in the future.We are taking note of the issue you encountered with the room not being properly mopped. Your feedback is concerning, and we will investigate this matter thoroughly to determine why the room did not meet our cleanliness standards. We will take appropriate steps to prevent such occurrences moving forward.Regarding the towels used to clean up the water, we apologize for any confusion regarding the charges. We understand that the towels were used out of necessity, and we will ensure that you are not billed for them. Please rest assured that we will address this matter with our room service team to avoid any misunderstandings in the future.As for the presence of plastic on the beds in the handicapped room, this oversight is not typical, and we regret that it affected your sleep quality. We will review our room preparation procedures to ensure that all necessary steps are taken to provide a comfortable and restful environment for our guests.Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. We hope you will consider giving us another chance to provide you with a more enjoyable and comfortable experience in the future.

Hello Armand,Thank you for sharing your feedback with us. We take all guest comments seriously and will address this matter internally. If you have further details to share, please feel free to reach out to our management team. Your safety and comfort are our top priorities.

Hi Patricia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Andrew,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Carlene,Thank you for your positive feedback. We are thrilled to hear that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello william,We appreciate you taking the time to rate your recent stay. If there are any specific concerns or issues you would like to share with us, please reach out to our hotel directly so that we may address them. We value your feedback and hope to welcome you back in the future for an improved experience.

Hi Carolyn,We sincerely apologize for the series of issues you encountered during your stay at our hotel. Your experience is not reflective of the level of service and quality we strive to provide to our guests, and we deeply regret any inconvenience and frustration caused.We understand that being moved to multiple rooms due to key card issues, a malfunctioning TV, a broken refrigerator, and a non-working phone in the room is unacceptable. We apologize for the inconvenience and for the lack of prompt resolution of these issues. It is our responsibility to ensure that our rooms are in proper working order and that our guests have a comfortable and hassle-free stay.Additionally, we are deeply sorry to hear about your interaction with the manager. We do not condone any behavior that may be perceived as intimidating or threatening. We assure you that this will be addressed internally to ensure that it does not happen again.We value your feedback, and we would appreciate the opportunity to make it right. We kindly ask that you provide us with the details of your stay, such as dates and room numbers, so that we can investigate the issues thoroughly and take appropriate action.Please accept our sincere apologies for the inconveniences you experienced during your stay. We hope to have the chance to regain your trust and provide you with a much-improved experience in the future. If there is anything else we can do to address your concerns, please do not hesitate to reach out to us.

Hi John,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for not meeting your expectations and for any disappointment you experienced, especially in comparison to other Quality Inns.We understand that each hotel has its unique qualities and standards, and we regret that we fell short of delivering an experience that matched your previous experiences with the brand. We appreciate your understanding that our competitive pricing reflects the value we aim to provide to our guests.Your feedback is important to us, and we will use it to identify areas for improvement. We are continually striving to enhance our services and amenities to ensure a more satisfying stay for our guests.We appreciate your patronage and the opportunity to serve you. Should you choose to stay with us again in the future, we will make every effort to exceed your expectations and provide a more enjoyable experience.If there is anything else you would like to share or if you have any further concerns, please do not hesitate to let us know. We are here to assist you.

Hi Christina,We apologize for the experience you described during your stay at our hotel. We take these concerns seriously and want to ensure the safety and comfort of all our guests.We have strict policies against illegal activities, and we work diligently to prevent such incidents from occurring on our premises. We will investigate your feedback thoroughly and take appropriate action to address the situation. Your feedback helps us identify areas where we need to improve our security measures and ensure a safe environment for our guests.We understand your decision not to stay with us again due to this issue, and we apologize for any inconvenience or discomfort it may have caused. We appreciate your positive comments about the cleanliness and condition of the room, but we recognize the importance of addressing the concerns you raised.If there is anything else you would like to share or if there is any way we can regain your trust, please let us know. We value your feedback and will use it to make the necessary improvements to provide a better experience for all our guests.

Hi Christian,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hello Mitna,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. If you have any further comments or suggestions, we encourage you to reach out to us directly. We look forward to welcoming you back in the future for another great stay.

Hi Melissa,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Andrea,Thank you for sharing your feedback about your recent experience at our hotel. We apologize for the issues you encountered during your stay.We're glad that we were able to accommodate your request for an early check-in, and we apologize for any inconvenience caused by the room not being cleaned properly. Maintaining cleanliness is a top priority for us, and we regret that we fell short of our standards in this regard.We take your concerns about the stains on the walls near the door very seriously, and we apologize for any distress caused. We will investigate the matter immediately and take appropriate action to address and rectify the situation.We understand your decision not to stay the night at our hotel, given the circumstances, and we apologize for any inconvenience or disappointment caused.We appreciate you bringing these matters to our attention, as it allows us to identify areas for improvement and take corrective measures. Customer satisfaction is of utmost importance to us, and we will use your feedback to make necessary improvements to ensure a better experience for future guests.Once again, we apologize for the inconveniences you experienced. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

Hi Chayan,Thank you very much for taking the time for a feedback.We are delighted to hear that you loved the majority of your time. Your rating will assist us to determine our strengths and weaknesses in ensuring that our guests feel welcomed and satisfied with their stay. We are pleased to have contributed to your travel convenience.We appreciate you taking the time to review our hotel and look forward to your future visit.

Hi Juan,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Marek,We apologize if your experience at our hotel did not meet your expectations. We take cleanliness and guest satisfaction seriously, and we appreciate your feedback as it helps us identify areas for improvement.If you could provide us with specific details regarding the areas that require improvement or any specific issues you encountered, it would greatly assist us in addressing and rectifying them. We want to ensure that our guests have a clean and comfortable environment during their stay.Please be assured that we will share your feedback with our housekeeping team and take the necessary steps to address any cleanliness concerns. We value your input, and we will use it to make the necessary improvements to provide a better experience for our guests.

Hi Marilyn,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Finees,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hi Karen,Thank you for taking the time to provide feedback about your recent stay with us. We appreciate your comments regarding the convenient location and cleanliness of our hotel.We understand that a convenient location and affordability are important factors for travelers, and we are glad that we could meet your needs in this regard. We strive to provide a comfortable and clean environment for our guests, and we are pleased to know that you found our accommodations satisfactory.However, we sincerely apologize for the noise disturbance you experienced due to our proximity to the freeway on-ramp. We understand the impact that outside noise can have on the quality of your stay, and we regret any inconvenience it caused you. We will explore possible solutions to mitigate the noise and improve the overall comfort of our guests.Your feedback is valuable to us, and we appreciate your understanding. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to our customer service department directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, with an improved experience.

Hi Tammy,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!

Hi Pinkey,Thank you for bringing your concerns to our attention. We apologize for any disappointment you experienced with the condition of our hotel. We strive to provide a comfortable and pleasant environment for all our guests, and we regret that we fell short of your expectations.We take your comments about the lack of upgrades and people hanging out at the hotel seriously. We understand the importance of maintaining a clean and peaceful atmosphere for our guests. We will review our facilities and address any necessary improvements to ensure a more enjoyable experience for everyone.If you have any pictures you would like to share with us, we would appreciate receiving them. It will assist us in addressing the issues you have raised more effectively.Once again, we apologize for any inconvenience caused during your stay. We appreciate your feedback, and we will use it to make the necessary adjustments to improve our hotel.If there is anything else we can do to address your concerns, please do not hesitate to reach out to us directly. We value your feedback and the opportunity to make things right.Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a more satisfying experience in the future.

Hi Marilyn,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Benjamin,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your check-in process. Our team is always available to assist guests, and we regret that you encountered a locked door. We appreciate your comments regarding the cleanliness of the bathtub and towels. We strive to provide a comfortable stay for all our guests, and renovations are regularly considered to enhance our facilities. We take safety very seriously and have measures in place to ensure a secure environment. We apologize for the subpar breakfast experience you had, including the lack of butter and inattentive staff. We will address this with our team to improve our service. Your comments about the cleanliness of tables and chairs have been noted and will be addressed by our dining area staff. If you have any further concerns, please reach out to our management team.

Hi Daniel,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello vanessa,Thank you for your kind words! We are thrilled to hear that our check-in staff provided excellent service and that you found your room to be clean and newly remodeled. We strive to create a comfortable and welcoming experience for all our guests. We look forward to welcoming you back in the future.

Hello Aurelio,Thank you for your feedback on our customer service. We strive to provide excellent service to all our guests and we are delighted to hear that we met your expectations. Should you have any future needs, we would be more than happy to assist you again.

Hi Darrell,Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for all the issues you had in your room. We understand that it was not very pleasant.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

Hi Juan, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

Hi Antonio,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hi Mirna, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the staff.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

Hi Mark, We value the time you took to share your impressions of your stay at our hotel.We are happy to learn that you appreciated the service of our staff. Thank you for your feedback on the room size and for informing us regarding the dining area and the breakfast options. We apologize for all the inconvenience.We shall pass on these comments to the management and our kitchen staff. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize and address our areas for improvement.Thank you for sharing this review.

Hi David, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating and feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Erik, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Rosa, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Rosa, You have every right to be disappointed with your stay. We sincerely apologize for all the distress caused by having to change rooms.Each room should be thoroughly prepared and cleaned before it is offered to a guest. Our hotel clearly didn't meet your expectations, and let us assure you, it doesn't meet ours either. Your comment has been passed on to the cleaning supervisor and our front office staff, and we shall use it to improve our services. We will be sure to double-check each room prior to occupancy.Thank you for taking the time to write this comment. We strive to offer each guest a high level of comfort during their stay and you certainly weren't offered that. We sincerely apologize for this.I do hope you'll return and let us show you a far better experience.

Hello David ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Shannon ,Hello Shannon, Thank you for your valuable opinion regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hi Kathy, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us.We are taking note of all the issues you mentioned, including the poor state of the room and the presence of cockroaches. We strive to offer each guest a high level of comfort during their stay and you certainly weren't offered that. We sincerely apologize for this.Each room should be thoroughly cleaned before it is offered to a guest. Our hotel clearly didn't meet your expectations, and let us assure you, it doesn't meet ours either. Your comment has been passed on to the cleaning supervisor and our front office staff, and we shall use it to improve our services. We will be sure to double-check each room prior to occupancy.I do hope you'll return and let us show you a far better experience.

Hello Marko,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

Hello Stephen,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.