Lobby

Reviews of Pacific Inn

2 out of 5
Pacific Inn
2332 North Fremont Street, Monterey, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1189 reviews" "
Rating 8 - Good. 298 out of 1189 reviews" "
Rating 6 - Okay. 87 out of 1189 reviews" "
Rating 4 - Poor. 27 out of 1189 reviews" "
Rating 2 - Terrible. 30 out of 1189 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from front desk on Apr 16, 2024
Thank You

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! The water pressure was pretty weak in the shower and the bed was unbelievably squeaky. Overall though, a very comfortable stay.
Stayed 1 night in Apr 2024
Response from front desk on Apr 16, 2024
Thank You

8/10 Good

Kent, Desert Hot Sprin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from front desk on Apr 16, 2024
Thank You

10/10 Excellent

Erroel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property description matches the what we experienced in person. Would probably stay again when needed.
Stayed 1 night in Apr 2024
Response from front desk on Apr 12, 2024
Thank You

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk on Apr 12, 2024
Thank you

10/10 Excellent

Mitchell, Hollister

Would stay again
Stayed 1 night in Apr 2024
Response from front desk on Apr 10, 2024
Thank You

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, a clean and spacious room with microwave and refrigerator and hair dryer, at an affordable rate!
Stayed 2 nights in Mar 2024
Response from front desk on Apr 10, 2024
Thank you

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 9, 2024
Glad you enjoyed your stay. We look forward to welcoming you back in the near future!

10/10 Excellent

Lonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on Apr 7, 2024
Thank You

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from front desk on Apr 3, 2024
Thank You

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Thank you we appreciate your feedback

10/10 Excellent

Prachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 2, 2024
Thank you we appreciate your feedback

10/10 Excellent

Lenin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining place
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 1, 2024
Thank you for the feedback.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 31, 2024
Thank you for your wonderful rating. We are glad that you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean.
Stayed 1 night in Mar 2024
Response from front desk on Mar 30, 2024
Thank You

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room is super clean, perfect location. Staff is friendly. Very happy with our stay so far.
Response from front desk on Mar 27, 2024
Thank You

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from front desk on Mar 25, 2024
Thank you

8/10 Good

xiaotong

Stayed 1 night in Mar 2024
Response from front desk on Apr 14, 2024
Thank You

10/10 Excellent

Robin, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on Mar 25, 2024
Thank You

8/10 Good

Richard, Lititz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in a first floor room and the gyests each of our 3 night were noisy, stomping around and talking loudly keeping us awake.
Stayed 3 nights in Mar 2024
Response from front desk on Mar 24, 2024
We do apologize for that should have let the front desk know Thank you

10/10 Excellent

Renee, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and very nice staff
Stayed 2 nights in Mar 2024
Response from Front desk on Mar 22, 2024
Thank you

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. All necessary conveniences within easy walking distance. Slept exceptionally well.
Stayed 1 night in Mar 2024
Response from front desk on Mar 21, 2024
Thank you

10/10 Excellent

yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super clean, spacious and comfortable. I love having a microwave and fridge in the room along with a coffee machine. I will stay here again.
Stayed 1 night in Mar 2024
Response from front desk on Mar 21, 2024
Thank you

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks! Great stay!
Stayed 1 night in Mar 2024
Response from front desk on Mar 21, 2024
Thank you

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from front desk on Mar 21, 2024
Thank You

8/10 Good

Jay

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and amenities were exactly as promised.
Stayed 1 night in Mar 2024
Response from front desk on Mar 17, 2024
Thank you

6/10 Okay

DIANE

Travelled with family
Liked: Cleanliness, staff & service, amenities
room still smelled like smoke a little bit! for non smokers its a little bothersome but nothing crazy. its supposed to be smoke free but it wasn't the case. towels weren't completely white and a bit old/ worn out .. on the upside pillows were nice and fluffy.
Stayed 2 nights in Mar 2024
Response from front desk on Mar 17, 2024
Thank you

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay would certainly stay again
Stayed 1 night in Mar 2024
Response from front desk on Mar 16, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We are happy to hear you enjoyed your stay . We hope to have you back soon. Thank You!

10/10 Excellent

Katelynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about this hotel !!!
Stayed 3 nights in Mar 2024
Response from front desk on Mar 13, 2024
Thank you

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from front desk on Mar 12, 2024
Thank You

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 11, 2024
Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 7, 2024
Dear Al, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Pacific Inn Monterey on your next visit!Kind regards,Customer Care TeamPacific Inn Monterey

8/10 Good

Esteban

Stayed 2 nights in Mar 2024
Response from front desk on Mar 25, 2024
Thank You

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room, front desk employees were very nice. Easy parking, close to gas stations and local drug stores, not far from the aquarium. Would stay here again.
Stayed 2 nights in Feb 2024
Response from front desk on Mar 5, 2024
Thank you

10/10 Excellent

Betty, Atascadero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Extremely courteous and helpful staff upon check in. Room was very clean and well stocked. Reasonable price for property. Would return again.
Stayed 1 night in Mar 2024
Response from front desk on Mar 4, 2024
Thank You

10/10 Excellent

Mohan

Good
Stayed 1 night in Mar 2024
Response from front desk on Mar 4, 2024
Thank you

10/10 Excellent

Jeremy, Holland Landing

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice clean rooms. Great rates.
Stayed 2 nights in Feb 2024
Response from front desk on Mar 2, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon. Thank You!

10/10 Excellent

OLAYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and comfortable property.
Stayed 1 night in Feb 2024
Response from front desk on Feb 27, 2024
Thank You

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Will definitely return
Stayed 1 night in Feb 2024
Response from front desk on Feb 26, 2024
Thank You

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay. Consistently good
Stayed 1 night in Feb 2024
Response from front desk on Feb 26, 2024
Thank You

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice upgrades to the motel. Very nice stay.
Stayed 1 night in Feb 2024
Response from front desk on Feb 26, 2024
Thank You

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean.
Stayed 1 night in Feb 2024
Response from front desk on Feb 24, 2024
Thank you

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location because it’s close to Cannery Row, Pacific Grove,Monterey, and Carmel all within a few minutes driving time.
Stayed 2 nights in Feb 2024
Response from front desk on Feb 23, 2024
Thank you

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were great!
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 15, 2024
Dear Maria, it's our absolute pleasure to know you loved your stay with us at the Pacific Inn Monterey. We strive to provide excellent value to our guests through our clean accommodations and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Monterey.Kind regards,Customer Care TeamPacific Inn Monterey

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 14, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Eduardo, West Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Feb 12, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the value! Room was comfortable and clean. Grounds were impeccable
Stayed 2 nights in Feb 2024
Response from front desk on Feb 12, 2024
Thank You

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from front desk on Feb 9, 2024
Thank You

10/10 Excellent

Genadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 7, 2024
Dear Genadi, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Pacific Inn Monterey. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Kind regards,Customer Care TeamPacific Inn Monterey