The room had a great view, unfortunately can't say the same about the room and the bathroom. The bathroom definitely needed remodeling.
The staff seemed unhappy, until our last day there, when everyone seemed happy and willing to help us. On the last day there, it took them over 2 hours to bring towels to our room (after I called 3 times).
Despite all of this, we still had a great time, but would not recommend this resort, as there's nothing there that makes it stand out.
Comment from Hotel Management
9-Jun-2017 by Management, Hotel Management
At the outset, we would like to say thank you for having stayed with us on your last vacation. At the same time, we would like to apologize for all inconveniences you might have experienced while staying with us.
We take all feedback very seriously, as they will only assist us in improving on our product and service. For this, we must say thank you once more for bringing the concerns to our attention.
We are disappointed to know that you did not enjoy your vacation with us. We thank you for bringing this to our attention so that corrective measures can be taken.
We trust that you will give us another opportunity to host you, so that you may experience all the improvements made.