This was our Christmas holiday trip and we saved all year to rent a 'luxury' chalet ar Mt. Tremblant. Instead we spent a fortune for four nights in a very average chalet. The bed was broken and never fixed...we had only 2 parking spots for a family of 10 ...a meager two logs for our fireplace (4nights stay)...no hot tub as advertised....for the same price we could have gone on a cruise. We knew it would be expensive but we don't feel we got value for our money. And I am really mad that I can only access the 'loved it' button and not the 'not really'