1/5 Terrible
Natalia
Travelled with family
Oct. 12, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The room was not ready when we arrived.
2. When check in, I was required to pay an extra $15 for a dog per day (I do not mind, but extra pay was not indicated when I booked a room). With all taxes, it substantially increased the final amount. There was no extra service provided for this money.
3. The sink was clotted; it was not fixed during our stay.
4. Any noise from the rooms next to yours and above is coming to your room. I woke up at night every time when the next-door people turned on the water in the bathroom or somebody walked in the room above.
5. Some guests did not ware masks; no control.
6. No control over the kitchen use during the day; dirty; only one small can with disinfection wipes for all appliances; no control over cleanness.
7. Flood for breakfast and filters for coffee are being stored at the lower cabinet under the sink together with and inside of the cleaning bucket. I am not sure if it can meet sanitary requirements.
8. No control over smoking in the next room despite the facility was claimed as non-smoking.
Stayed 3 nights in Sep 2021