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Reviews of Mauro

3 out of 5
Mauro
Via Lazzarini 25, Sirmione, BS

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 114 reviews" "
Rating 8 - Good. 51 out of 114 reviews" "
Rating 6 - Okay. 19 out of 114 reviews" "
Rating 4 - Poor. 3 out of 114 reviews" "
Rating 2 - Terrible. 2 out of 114 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel. Breakfast was nice as well! Location is good, but not walking distance to the city of Sermione.
Stayed 1 night in Aug 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Veryquiet and secluded.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Stayed 2 nights in Jun 2022

8/10 Good

DR.FRANCISCO

Liked: Cleanliness, staff & service
MEDLAT at Sirmione 2017
The hotel feels like your home. Personnel is gentle and with a smile. Our room was on the small size with our teenage daughter. AC is OK. Breakfast is plenty.
Stayed 1 night in Jul 2017

8/10 Good

Pavel, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is old, bath in good condition, bed is good, staff is very friendly. There is an elevator. If it is not cold is nice to sit outside.

8/10 Good

Martin, Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but no free bikes
Hotel Mauro is an OK hotel in a quiet neighborhood, easy to find if you are coming by car. The room was OK, but had a plastic carpet, but a decent bed. Bathroom was good. The front desk spoke a mix of only Italian to some English, but service was good. There is wifi, but only in the lobby and a computer with internet that worked from time to time! The front desk seemed little concerned with this. Breakfast was good, but had a lot of cakes which is typical in Italy. If you have a sweet tooth, this place is great! Please note that on hotels.com it says they offer free bikes, but this is WRONG! They haven't done so for over 2 years, which was a major disappointment. Horrible from hotels.com that they are not up to date with this. Instead you can rent for 13 euros a day which is not the same!

8/10 Good

John, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
It was pleasant to sit and relax in the garden in the shade from the trees, enjoying a drink

8/10 Good

Jean, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family-run hotel in convenient location
We had 5 lovely days at this hotel - located away from the bustle of the old town of Sirmione with easy access by bus,bike or walk. Bike rental nearby and not far to lakeside for swimming, walking & cycling. Sara on reception has good English and the staff are welcoming and helpful and immediately responsive to any request. It is clear the hotel has many longstanding returning Italian clients .(always a good sign). Definitely recommend.

10/10 Excellent

Mark&Lital, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
generally excellent
everything was good about this hotel. the staff was nice and caring. the hotel is located not far from the road to the old city, but since it's in a neighborhood of "regular" people. it seems a bit away. also, the rooms were very COZY yet one thing was missing - if one has a shower, the entire toilet-room is flooded afterwards. leaving a mop in the toilet (since this is a design flaw caused by not constraining the shower zone, nor making the floor in the shower with a slightly larger slope) would make the customer at least feel as if there's a solution...

6/10 Okay

Verified traveller

Disliked: Room comfort
OK for a night or two
Too lacking in space, comfort and/or (front desk) guest relations-skills for a longer stay. Awesome breakfast though.

10/10 Excellent

Seyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klein en knus hotel. Perfecte begeleiding qua zelf incheck. Van alle gemakken voorzien en in moderne stijl ingerichte kamers. Het ontbijt verraste ons. Erg goed en ruim ontbijt. De kwaliteit van alles was boven verwachting.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sabrina - Front Office Department on Mar 29, 2024
Thank you so much Richard. We are very happy that you appreciated our hotel and our services.

8/10 Good

Francesco

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ottima esperienza
Hotel rinnovato ed in ottime condizioni. Tutto funziona a dovere. Grande comfort. Personale molto cortese. Qualche lacuna in reception ma il giudizio molto positivo non cambia. Ci tornerò.
Stayed 1 night in Dec 2023
Response from Sabrina - Front Office Manager on Dec 18, 2023
Gentile Sig. Francesco, La ringraziamo e siamo contenti che il Suo soggiorno sia stato positivo. Ci dispiace tuttavia sapere che ci siano state delle lacune in Reception, se ci sarà modo gradiremo sapere cosa secondo Lei va migliorato. Speriamo di poterLa accogliere nuovamente!!Intanto Le porgo i miei più cordiali saluti, Sabrina - Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel, perfect for family of four
We had the junior suite that was perfect for four. Also very convenient with a small kitchen, and a very nice roof terrace. Situated on a calm area of the town. We recommend this place!
Stayed 3 nights in Oct 2023
Response from Sabrina - Front Office Department on Nov 23, 2023
Dear Customer, thank you for this feedback. We are happy that the room was perfect for your family. Making our guests' stay comfortable is one of our goals. Thank you very much!

10/10 Excellent

Falko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sabrina - Front Office Department on Nov 23, 2023
Thank you very much for this positive feedback!

10/10 Excellent

Syria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente, colazione varia e davvero buona
Stayed 1 night in Oct 2023
Response from Sabrina - Front Office Department on Nov 23, 2023
Gentile Sig.ra Syria, La ringraziamo per aver avuto un feedback positivo presso la Nostra struttura, ne siamo molto contenti!

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, property conditions & facilities
zentral gelegen, sauber und geräumig, freundliches Personal
Stayed 1 night in Oct 2023
Response from Sabrina - Front Office Department on Nov 23, 2023
Lieber Kunde, vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben!Vielen Dank!

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Sehr zuforkommend
Stayed 1 night in Sep 2023
Response from Sabrina - Front Office Department on Nov 23, 2023
Herzlichen Dank! Wir freuen uns, dass die Leidenschaft, die wir hineinstecken, Sie erreicht!

10/10 Excellent

Jürg

Stayed 1 night in Sep 2023
Response from Sabrina - Front Office Department on Nov 23, 2023
Thank you very much for this positive feedback!

8/10 Good

Christer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Preis-Leistungsverhältnis, zu Fuß vieles erreichbar. ALLES Sauber, gutes Frühstück und kostenfreier Parkplatz
Stayed 1 night in Aug 2023

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This lovely hotel is absolutely gorgeous. We enjoyed our time there so much. The hotel staff is very friendly and accommodating.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
La mia esperienza presso l'hotel Mauro è stata eccellente sotto tutti i punti di vista. Struttura pulitissima, personale disponibile e gentilissimo, colazione abbondante e di ottima qualità. Posizionato in maniera strategica, fermata di autobus e shuttle proprio di fronte, in contesto tranquillo ma allo stesso tempo vicino al centro storico. Consiglio vivamente di soggiornare qui, io tornerò sicuramente!
Stayed 1 night in Jun 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Anna Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel meraviglioso come il paese
Stayed 1 night in Jun 2023

10/10 Excellent

ELENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Piccolo hotel confortevole e personale molto gentile
Stayed 2 nights in Jun 2023

6/10 Okay

Detlef

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Duschkabine defekt, licht zu schwach (Helligkeit) Bett Matratze viel zu hart, Kleinigkeiten im Bad WC Halterung locker, sehr hellhörige Wände.
Stayed 4 nights in Oct 2022

2/10 Terrible

Lidia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Una bella ristrutturazione è quello che ci vuole a questo albergo,e sinceramente a chi fa pagare un supplemento per un cagnolino non merita nemmeno di essere recensito ,ci hanno fatto fare colazione nella sala bar ....da oggi per quanto mi riguardo ,lontanà dà Hotel Mauro e da Expedia .
Stayed 1 night in Sep 2022
Response from Gabriella Avanzi on Oct 7, 2022
Buongiorno Signora Lidia,in tutti gli Alberghi , qui a Sirmione, e credo ovunque, si applica il supplemento per i cani, per quanto riguarda la consumazione della Vostra piccola colazione, Vi è stata servita , con tutto quello che Voi avete ordinato, nella nostra sala bar con tutti i carismi.Non riesco a capire di cosa si possa lamentare, della Sua votazione e sinceramente del Suo disprezzo riguardo il Mio Hotel, Mi faccia capire.....Cordialmente e sempre a Sua disposizione.La direzioneGabriella Avanzi

8/10 Good

Cristian

Travelled with partner
Liked: Cleanliness, staff & service
Hotel in ruhiger Lage in einer Nebenstraße. Etwas in die Jahre gekommen. Zimmer war sehr klein und zweckmäßig eingerichtet. Haus ist sehr hellhörig, man hat das Gefühl dass die Türen eher als Lärmverstärker fungieren, man hört alles was sich in den nachbarzimmern abspielt. Frühstück sehr reichlich, man muss allerdings die Speisen im Voraus bestellen, wegen dem Korona Konzept. Das Konzept ist aber ausgeklügelt und wir fühlten uns sicher. Das Personal ist nett, effizient und zuvorkommend. WLAN langsam
Stayed 1 night in Sep 2022

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

4/10 Poor

Andreas

Travelled with partner
Disliked: Amenities, property conditions & facilities
Kein Kühlschrank im Zimmer. Unsauber. Bad viel zu klein. Dusche veraltet. Fenster dreckich. Nur das Frühstück war ganz ok.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Michel

Stayed 1 night in Jun 2022

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De kamer is redelijk klein, de kamers zijn redelijk gehorig. Maar de kamer is schoon , de douche goed, en het uitgebreide ontbijt en de vriendelijkheid van het personeel maakt alles goed
Stayed 2 nights in Mar 2022

8/10 Good

Francesca

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno tutto ok
Albergo "vintage" ma comunque confortevole, pulito con ricca colazione. Staff gentilissimo, si sono offerti di prenotarci un tavolo in ristorante convenzionato, dove abbiamo cenato (domenica di agosto e ristorante pieno) in terrazza con deliziosa vista sul lavo di Garda.
Stayed 1 night in Aug 2021
Response from Gabriella Avanzi on Aug 24, 2021
Buongiorno Sig.re Nicola, La ringraziamo per la Sua recensione, è nostro dovere e piacere prenderci cura dei nostri Ospiti. Saremmo onorati di poterVi ospitare nuovamente. Cordialmente La direzione Gabriella Avanzi

8/10 Good

Maria Grazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Marie Christine

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personale gentile e disponibile. La struttura è molto vecchia con scarsa manutenzione (scarichi di doccia e lavandino intasati, maniglia della finestra rotta, giardino incolto, lampadina bruciata in bagno)
Stayed 1 night in Apr 2019

6/10 Okay

Guglielmo salvatore

Disliked: Cleanliness
Hotel 3 stelle solo nella carta
Non è un 3 stelle. Materassi scomodi. Sporco pieno di capelli il lavandino oltre che otturato. L'attacco della doccia è molto scomodo. Noi eravamo nella stanza 41 che era nella dependance adiacente all'hotel che vedevamo sul sito internet. Non ci tornerei più. Caro e al di sotto delle aspettative.
Stayed 1 night in Feb 2019

8/10 Good

Kåre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Elise Kristin

Veldig fornøyd!
Veldig fornøyd med oppholdet! Variert frokost og hyggelig personale. Rommet var av fin størrelsen og rent med både aircondition og ekstra tepper og puter.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel en general
Es una buena opción para alojarte en Sirmione. El hotel está muy limpio, es acogedor y ofrece alquiler de bicis gratis. Hay un chico joven que habla inglés perfectamente. Para ir al centro del pueblo se puede coger un autobús a 3 minutos
Stayed 1 night in Jul 2018

8/10 Good

Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018