Ratings based on 620 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromSt-Hilaire

Hôtel à utiliser qu'une seule fois.

Posted 15-Sep-2016
Pros: L'employée préposée à la cantine parlait le français. C'est une façon de reconnaître que le Canada est un pays bilingue.
Cons: Rendre la climatisation moins bruyante. Engager des employés qui peuvent parler un petit peu le français.
L'accueil à l'arrivée pas très chaleureux. Le commis n'a fait aucun effort pour parler en français, peu enthousiaste à présenter les services. Ex.: à la question ou se trouve la chambre, il répond prenez l'ascenseur. Il ne connaissait que YES ou NO comme réponse. À cause d'un accident, j'ai dû déplacer de deux jours plus tard la réservation de la chambre, j'ai dû défrayer la chambre 2 fois, ce qui en fait a fait la chambre la plus chère à Moncton.
4out of 5
by A verified traveller fromPerth Australia

Posted 11-Sep-2016
Location: Close to magnetic hill.
Helpful staff. Allowed us to extend our checkout time by a couple of hours when we had to buy a new tyre.
3out of 5
by A verified traveller

Clean, recently reno'd hotel

Posted 10-Sep-2016
Rooms were nice. Breakfast was great (included). Only one issue - heater/AC unit was so loud that when it kicked in it woke us all up (including my husband who is a very heavy sleeper). We had to turn it off, which made the room uncomfortably warm by morning.
2out of 5
by A verified traveller

Posted 9-Sep-2016
the hotel was clean and comfortable but the staff were at best very poor, not much help with check in, directions, and tried to clean the room a 8 in the morning when we were still sleeping (they just walked in on us)
4out of 5
by A verified traveller fromFort Myers, FL

good hotel to spend a few days in Moncton.

Posted 6-Sep-2016
Pros: Good amenities, good value, close to family so easy to visit.
Location: Magnetic Hill, Alma and the Bay of Fundy not too far. Shediac close by, a cute beach town.
The hotel was nice with plenty of amenities. Best Quality Inn so far. We were satisfied with all of it.
4out of 5
by A verified traveller fromSaint John

Very Nice Stay at Quality Inn Moncton

Posted 4-Sep-2016
Pros: Friendly staff, cleanliness, very quiet .
Cons: Size of the breakfast area.
Location: Moncton Zoo, Magic Mountain and the Casino are within two minutes of the hotel. Jeans restaurant 3 minutes away for great food.
We were up for a quick overnight stay during baseball playoffs. We booked the Quality Inn for it's easy access from the highway, proximity to the Moncton Zoo and straight run down Mountain Rd. to the ball field. We arrived an hour earlier than normal check in but the sweet gal at the front desk found us a room already available and we checked in with no problems. We found our room to be well appointed, very clean and of a good size. The fitness centre is small but had some cardio gear and I was able to get some exercise in. The pool and hot tub are small, we didn't use but families were there enjoying themselves. There are renovations being done to the jacuzzi suite(s) and from talking to the gentleman doing the work, they'll be very nice when finished. If we had any complaint, it would be the small size of the breakfast area, but we understand that's being addressed by a new addition to the building coming in the near future. Overall a pleasant stay, the rate was good for the quality received, and we wouldn't hesitate to stay there again.
2out of 5
by A verified traveller

Convenient location but don't sleep in

Posted 27-Aug-2016
Pros: Location
Cons: Extend breakfast to 11 am.
Location: NB Casino
We selected this hotel because it was walking distance to the NB Casino. I assume check out is 11 am but breakfast stops at 9 am so don't sleep in if you want the "free breakfast". We came down at 9:20 am and the girl was cleaning things away. We asked if she was bringing out more items and she said no, breakfast is over. No attempt to say "well I can get you a muffin or something". Just presented an attitude that "it's not my problem you should have been here before 9". Room was clean but very small. Bed was too soft. Had to turn sideways to hang things in the closet. Bathroom amenities are minimum at best. A shower cap would have been nice.
2out of 5
by A verified traveller

Good location for a hotel, not the cleanest.

Posted 22-Aug-2016
Pool was very small, Found hair in the bed, toilet paper on floor when we got there, shower curtain was full of mold.
4out of 5
by A verified traveller fromste-therese

Très bel hotel tout près du casino et autoroute

Posted 17-Aug-2016
Pros: Le confort et le personnel
Cons: Le petit déjeuner terminer à 10:00 au lieu de 9:00
Location: Casino
Très bonne hôtel le personnel est fantastique,bilingue,b molle pour petit déjeuner
4out of 5
by A verified traveller fromNova Scotia

Close to casino

Posted 15-Aug-2016
Nice, clean and quiet place, with hot breakfast. Pool and hot tub clean and quiet, just water temperature of hot tub was slightly hot. We enjoyed our stay there.